We're on a tight timeline to find another home to rent and Dezda Finn REALLY helped us out. We found a house we'd like to tour on her website and asked her to allow us to walk-thru that home. She sent us the code to get into the house and whalaa...we checked out this house the very next day. While we declined this property (house was VERY big and could host a football team), she is still helping us out by sending additional units we may be interested in. Follow up care is, so far, excellent! read more

We don't know what we would have done without Dezda Finn and her dependable, competent, and friendly staff. They were always available to answer questions and help us navigate through the process of being new landlords. Due to Dezda's screening process we were able to have excellent renters, who treated our home like it was their own. As a landlord or a renter, Dezda and her staff were right on top of any maintenance issues, so it worked out well for all of us. All issues were handled in a timely and professional manner. Dezda has managed our property for 6 years, and done an excellent job! We would not hesitate to recommend her company to anyone - no matter if you are an owner or a renter. read more

We had just moved from Walla Walla and needed a place to live. Since every rental agency in Cheney likes to start leasing in September - and most of their availabilities are taken by October - we didn't have very many options. We rushed into a lease with Dezda Finn... The house had been torn apart by the college athletes who had rented it before us. The downstairs bathroom was a ruin and patches of carpet had been glued back onto the floor, but we were desperate and took it anyway. We filled out a damage report before moving in and assumed it wouldn't come back to haunt us. They warned us that there were wasps in the shed, but we had no idea how quickly and rampantly they would spread to the house itself. They claimed there was nothing they could do about it. The house got stifling hot in the summer, but we weren't allowed to have air conditioners and were told to open the windows. However, the windows had no screens and would allow the wasps inside. The basement flooded every time we had substantial rain, and all they did was replace a pump, tear up the carpet in my younger daughter's room (which was one of two rooms that always got it bad), and put an industrial fan in her room to keep the foam under the carpet from molding. A little over a year in, a man knocked on our door and informed us that our home was now being managed by a different company. Several months later, when the basement flooded again, we had the new property manager come out and take a look. He informed us that there was a foundation issue with the house that needed repairing and that we wouldn't be able to renew our lease. We were given until our lease was up (about six weeks) to vacate. Don't bother with them. In fact, unless you're renting from an apartment building or from the owner themselves, don't rent in Cheney period. read more

I highly recommend Dezda Finn Properties for property management of condo, single family home, and HOAs. She managed my property for 10 years because I live in another state. I never once had to worry about the condition of my property or it not being taken care of while I wasn't there. Her inspections in between renters were thorough and the condition of my property - after 10 years of being rented out - was excellent. She responded promptly to all sorts of issues that arise when you are a landlord, from plumbing issues to a tree falling in a neighboring unit. Moreover, Dezda is one of the most professional, positive, and competent people you will find in this business. She is a pleasure to work with and the saddest part of selling my property was knowing I wouldn't be hearing from her every month. read more

If I could give Dezda negative stars I happily would. She and her staff are extremely rude to both owners and tenants. They made repair decisions without proper approval, then when questioned about other repair quotes they responded with loads of attitude only to admit I was right. At the end of our first 1 year contract we automatically went month to month with the intent of renewing a 1 year lease after a refi. A couple of weeks later we decided to terminate our contract instead, with more than 30 days notice to Dezda and staff. As the end of the last month approached, Dezda and staff fraudulently claimed to our tenants that they needed to sign a 1 year lease at our request. This is after several emails back and forth with Dezda confirming we were terminating and they would forward all documents and funds closing our account. Were fortunate our tenants contacted us directly to inform us of their actions trying to lock both of us into a lease. Dezda and Dagmar got aggressive with the tenants to sign but tenants stood their ground. After I sent yet another email making it clear that we understood there would be no further lease or contract, Dezda claimed otherwise but in the end wanted to get the last word so she gave in and agreed the contract was done, 10 days early! Do not do business with Dezda. Also, Dezda made a snarky comment to my tenants who are part of the LGBTQ community and legally married. She is just a despicable person inside and out. read more

I have been doing work for Dezda Finn properties for about 4 years now. They are very respectable and always on top of their properties. Quality work is always requested and they are always easy to work with. It seems that a lot of property management companies are rude and disorganized but, not here! I would trust them with my properties if I was in the market. Thanks for reading! read more

Very disapointed! They nickle and dime you on every maintenance thing that comes up..even if it was pre existing. Beware of this rental agency....they make money off of billing you for many many random things. read more

When we moved into our apartment we asked that they have screens put in the windows, as there were none. We were told the owner did not want to, so we put them in ourselves. Upon moving out, we were charged $240 for missing screens. Thus far nobody we have talked to is willing to take responsibility for this error. Do yourself a favor and find a place to live with a more honest management company. read more

Dezda was exactly what we hoped for in a realtor. She prepared us well for the process, was always available to re-explain things as they came up throughout the sale and provide more information. She was knowledgeable about all aspects of the sale including the inspection and was able to recommend contractors who did good work at a fair price when we needed it. Dezda was proactive and responsive, and as a result, we received over our asking price. I highly recommend Dezda! read more

Dezda and her staff have been managing my home for the past five years and I could not be more pleased. When something goes wrong, I hear about it quickly and an confident that the problem will be taken care of by her staff. All maintenance issues are handled reasonably and I can trust that she is taking good care of my tenant. We recently had an opportunity to truly test the extent of her competence when a difficult situation arose with a contractor who did not do the work he was hired to do. Dezda has been very transparent about the issue and has gone above and beyond to settle the issue fairly. As a property owner, it is critical to me that both my property and tenant are being taken care of. I can honestly say that Dezda does both these things and does them well. read more

We desperately needed a place to live, just moving from Texas to Spokane. Unfortunately, we rushed into a lease with Dezda Finn Property Management. Since the day we signed our lease, Dezda Finn, and her staff have treated us rudely and displayed very questionable and dishonest activities with us. During our 1 year lease term it was necessary, from day one, to request maintenance, to repair, replace, to bring this leased property to a livable and legal residence. These items were supposed to be in working condition, per our signed agreement, and were not our reour responsibility as renters. Without naming all minor and several major repairs or replacements, Dezda Finn would send us a bill in an attempt to make us pay. They Neglected to tell or switch the Sewer bill to us until 5 months into our lease and admitted they forgot and had been paying but than sticks us with a $400 bill saying we had to pay right then. The house was dirty upon move in, the fireplace couldn't work since it hadn't been cleaned in over two years, they shut our water off without telling us and than took 2 weeks past the turn on date to turn back on. we told them our grass was dying and it would come back on us and we didn't want that but their staff was rude and took their time. Our Old Oil Furnace broke in the middle of winter and took two days to get that fixed. Dezda Finn staff said to use a plug in heater even though the lease clearly states "No Plug in Heat Sources". After it was fixed and we had confirmed with Maintenance staff that it was not our fault it broke,we had to fight with Dezda Finn Properties for weeks because they were trying to make us pay the $800 bill! When our lease was up we couldn't have been more excited to get out, we spent hours and days making the Property appear better than move in and I had pictures to prove it, Dezda Finn Properties took $118 out of our deposit for cleaning fees even though we had pictures of previous dirt and scum that hadn't been cleaned from behind fridge and washer and dryer for years! They are a rude and Very Unprofessional Company and I hope all residents in the Spokane area will know soon. read more

My experience with Dezda Finn Properties was the most stressful and gut-wrenching rental experience I have ever had. A couple of years ago, I rented a house from them with a few of my roommates, and we were initially very excited because the house had been on the market for a while and we were having trouble finding a place to live, even though we all had great rental experience. We noticed existing damage to the house that was noted during our walk-through, the Dezda Finn associate was nice, so we thought it would be all good. The ground was covered in snow when we moved in so there was no way to note the condition of the front or back yard, the air conditioner didn't work so we roasted during the summer months, and despite us contacting them telling them about it, they did nothing to help. After 6 months, we were forced out of the house because it was someone else's house that was letting Dezda Finn rent it and they wanted it back. We had one month to vacate and be back at square one to find a new place. Upon moving out, we cleaned the house as much as we possibly could, spending hours detailing it and cleaning tedious areas. During the final walkthrough, I made sure to note all of the things that were already there during our first initial walk through, and everything seemed just fine. A couple weeks go by and we get a bill from Dezda Finn with outstanding cleaning charges that were "necessary", made ridiculous notes stating that it took them paying someone 6 hours to clean the window panels, they blamed us for the damage that existed when we moved in, and they charged us for the condition of the yards with the grass being dead, though we moved in during the winter, and we watered the grass every day with no luck. We were set up for failure. Even after they billed us our entire deposit, they charged us double on top of it and left us with no deposit and owing over $1000 dollars. The original owner of the house was probably infuriated at the condition, and they needed to cover their own behinds by putting us to blame and making us pay for it. We weren't having that, so we took Dezda to small claims court. We came very prepared with documentation and photos, and Dezda came unprepared with no receipts for her "serve", she used outdated photos to show the condition of the house before we moved in, and the photos she had of the house were a couple years old, and one of the obvious things being that her photo had a picture of a tree in the front yard, and when we moved in that tree had been cut down for some time and was just a stump. So Dezda Finn falsely advertised a rental property and it's condition by posting outdated photos to misrepresent it. After our court date, our additional charges were voided, and Dezda owed us money. I do NOT recommend working with these crooks, but if you happened to have moved into one of their properties, I HIGHLY recommend taking thorough photos of the ENTIRE house, and documenting EVERYTHING so you're not blamed for it, because Dezda will take advantage of that. Dezda had caused all of us such stressful pain because she could not take responsibility for her own properties, could not be organized, and was completely unprofessional as a renter. Very surprised she's still in business actually. I've found many poor reviews online that seem to disappear after some time. Just stay away from Dezda Finn. read more

Really the worst management ever. I found this management company to be very lazy in the way they managed or more aptly put, didn't manage my property. I was lied to and then treated with attitude. This is not the way you run a business if you plan on staying in business. read more

Warning to anyone that is going to utilize this company. They are the worst busniess to deal with. I have not had a more disatisfied time renting. Throughout the entire time, they charged for things that were prior to us renting and would not budge when they were clearly explained. They are out to get whatever extra money they can out of you. We had a professional cleaner clean the carpet and still it was not good enough for them. They charged us for things that were written on the pre existing problem list when we moved in. They took the entire deposite plus charged hundreds more. This is a rip off and sad that they take adavantage of people! read more

Horrible horrible agency. They are all so disrespectful. We have made many maintenance requests and safety concerns that have gone ignored over and over. Our screen door has no lock on it, and our front door was put together with screws WAY too small, and is barley hanging on by the top hinges. We have rodents and bugs, and when we brought it up to them they said "you need to keep the place clean" our house is very clean. When we brought it up to them again they started talking about us having to pay the exterminator fees. There were mice and bugs when we moved in. Their plumber took pictures inside of our house and of our belongings and they sent a letter regarding those pictures. Huge invaision of privacy, and super disrespectful. We called them to see if they received our online payment and they were so rude about it, and they always talk to us like we are children. They are so unprofessional. The final straw is when someone entered our home with no notice, while we weren't home. As we were leaving, Dezda Finn Properties was in an upstairs unit showing the place, we asked if they would be entering our home to fix any of our maintence requests, they replied no. When we came back and our door was unlocked, and our belongings had been gone thru. Now we have no way of knowing if it was them or not, because we HAVE NO LOCK ON OUR SLIDER and our front door would break off with just one good push. Then after calling them to make a complaint, they sent us an eviction notice with absolutely no reason on it. When we called to ask about it, we gave them our name and address so they knew who we were the guy said "if this is about the eviction, I have no information on that" and HUNG UP! We have never been behind on our rent, and we are a quiet family. I'm glad they evicted us we are so happy to be leaving this scumlords property. Too many safety concerns going ignored. Taking them to court. read more

HORRIBLE HORRIBLE HORRIBLE. All maintenance requests went ignored. Seriously over and over no matter how many times we bugged them. Rude employees. SO RUDE. They cussed on the phone multiple times. so unprofessional. I regret renting from her so much. Money hungry, with no care for tenants. We got a bedbug problem due to new neighbors and they tried to make us pay for the exterminator. We just moved because we knew it wasn't our fault and our lease was up anyways. There were mice since the day we moved in and all they said about it was "keep your food covered" ummm THEY LIVED IN OUR CUPBOARDS. they were chewing thru our boxed food. They pooped on our canned goods. All they could keep saying was to keep our food covered and they may go away. We had a problem with our shower that went ignored. We had black mold growing in our window seals. We never had a lock on our slider door. We asked for one multiple times for safety reasons. And our house was robbed due to no locks. We lost a very expensive TV because it was stolen. I couldn't leave money in my house because it wasn't secure. Our front door fell of the hinges due to screws that were WAY too small. So we couldn't even shut our door all the way. We asked them to fix that for the safety of our children and that went ignored. So we paid for it ourselves. Never once did they fix something that we complained about. We were good tenants and I'm SO glad I found a better place with a better landlord. She's horrible. Don't do it no matter how desperate you are. You WILL regret it. read more