James Duncan is great at setting up a new computer and migrating info from the old pc to the new…read more Highly recommend him. He definitely went the extra mile for us and was reasonable for the amount of time it required to get things working.

A little expensive, but eventually he fixed the problem that I had called him for. At first, he had…read moretrouble trying to figure out how to connect my printer, but in the end, he figured it out and all was good.

Well the term "Geek-In-A-Box" comes to mind! LOL Just kidding…read more This is an amazing person who handles almost anything you can think of computer related. If anything happens to your computer or you just simply need extra security on it give him a call. He is wonderful at figuring out what your computer needs. My computer simply had a mind of it's own and was protesting the Internet. He gave it a good wake up call and voila, my computer works!!! I have absolutely no computer knowledge and he broke down the things I needed to know in lay mans terms!!! That makes me feel so much better and less like an idiot. I absolutely hate tech guys that try to appear smarter than you. The rates are very reasonable. You can call to make an appointment and he will visit your home or business. You can also drop off your hardware. So the next time you use your computer for a coaster or target practice and need it fixed give him a call. Don't bother with an out of the US tech phone operator!

A friend of ours had used Jerry at his business a couple of years ago and highly recommended him…read more We logged the contact info onto IPhone just in case, especially since he was an independent, small business. Just before Christmas our HP Envy 17 Laptop was totally frozen by ransomware, the first time ever for a problem at home. We called Jerry, he answered right away and he was well aware of the problems related to this type of computer attack. He offered the option of coming to the house or having us drop it off at his location. We took it to him and asked him to look into a few other issues. He provided an estimate (VERY fair and honored), requested a small deposit and, since it was Christmas weekend we expected a long down time. He called right after the holiday and had it ready to go. He took extra time to explain what he had done and how it worked on our unit. After running it through its paces for a few days, a couple of glitches surfaced that were not related to his repairs but were evidently affected by the attack. We called Jerry late that afternoon. What we were experiencing was complicated but he got right on it. He logged into our Laptop from home at about 7 pm and stayed on it until 1 am, totally clearing up the problem areas and resulting in a machine that worked faster and cooler than when purchased new a year ago!! NO EXTRA CHARGE. A really nice guy, who is fair, honest and excellent at his craft. Highly Recommended.

I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

Love this place, we've had so many computers built by these guys and will continue to do business…read morehere. We drive from Plano to get here and the drive is worth it.

For anybody who has computer problems, Trinity Computers in Carrollton is the place to go…read more Spectacular customer service! Explained everything in detail and repaired my laptop within a very reasonable time and price. They don't give you the run-a-round like the big stores do. Extremely friendly and knowledgeable of their work. I was very impressed when I walked in to pick up my laptop and was greeted with a smile and the gentleman even remembered my name. I won't take my computers anywhere else. Trinity Computers is the best.

We were visiting our daughter in DFW area, when our laptop was infected with a virus. We were no…read morelonger able to use Edge due to a "warning" pop up that wouldn't go away. I Googled for a computer repair store near our daughter's home. Ballistic Computers was close, had good comments on their site, and was privately owned. Chris came to our rescue, immediately found the culprit, got rid of it, and scanned the registry to make sure nothing was left. Our computer was fixed in 4 hours. Service was fast, reasonable, and friendly. I highly recommend Ballistic Computers for people living in the Carrollton area.

My son wanted to build his own computer... he was in over his head! Richard at Hey PC Guy was a…read morelife savor!! He picked up all the parts and put the computer together and it has been working great for my kiddo. Thank you!

I sent out a quote to ~10 IT companies for some work relative to what I was expecting to be…read moremaleware related issues and compounded printing capability issues ~10 responses/estimates came in, many not having the skill set to perform the task at hand. Many came in at ridiculous hourly rates, flat rates and 2 with both fees. Richard was my POC. He had a very good rate, handled the job with Exemplary and thorough service and completed it quickly; he got my company back operating without delay. Most IT companies look to get in your pockets and go deep whereas Richard pursues his business objectives fairly and honestly. He will now be the guy we hire to do all IT with our rapidly expanding company. He's my guy when I'm little; he's my guy as we get huge. Thank you Richard

Brought in desktop computer for simple upgrade. Something…read morewent wrong. WTF spent huge effort making things right. Josh very patient with me. I would trust WTF with any of my computer needs.

Excellent as always. Josh was able to fix my issue in no time, whereas I spent 5 hours on it and…read moregot no where!

Sara was wonderful. She was super sweet and helpful. I needed my screen replaced on my MacBook and…read moreI dropped it off and picked it up the next day. Very reasonably priced as well. Thanks!!

Don't let the Apple certifications on the wall fool you. Apple does not give certs for training…read more They installed a cheap pc hard drive in my imac. Trashed the Apple mounting hardware and double side taped the drive in place. Drive failed 3months later.

Robert is great. He arrived on time and quickly find out the problems with my home networking and…read morefixed them in no time. He made sure to test each Ethernet port to make sure they were working at the highest peak. I would recommend him for any IT problems and projects you're facing.

I am a remote worker who was able to get The Service Desk to upgrade the RAM that my company sent…read moreme. Robert was very professional, responsive, and courteous. He got the job done at my location at an affordable price. I am so glad to have found his company and will be using his services again for any future computer needs!