Our garbage disposal was on the fritz and we requested service through our home warranty…read more Initially, we were connected with a different service provider, but after 10 days and we still had not heard from them (after calls and calls) our home warranty switched us to Scout. Scout was AMAZING! They got us on the schedule in less than an hour and their technician (Seth) came out on time and went above and beyond to diagnose and fix the problem! Highly recommend this company and Seth!

Horrible company to go with. Our home warranty kept sending us back to them. We had a leak from…read moremaster bathroom to garage ceiling. Two guys came...one stayed up where master bathroom and another downstairs where garage ceiling is. They said they filled up tub and noticed no plumbing issues. They said it is jets because when water reached jets...the guy downstairs at garage heard leaking. Jets in a tub is under the manufacturer and not plumbing. So we called specific manufacturer and got a specific person out. They tore tub apart to see and nothing was wrong. We went back to home warranty and they sent us to Scout once more. Scout told us they are not coming back and have notified warranty. I blame both warranty and this company. This company clearly does not know what they are doing and are very rude.

We are impressed with the service that we received. We had a water main leak into our house that…read morewas not covered by home warranty. I was given a quote by the warranty plumber. I called Larry at absolute plumbing because he had done work at a previous home. Larry came out the same day and provided a quote that was much better than the other company. I was on the schedule for repair for a few days out, but they were able to come out more quickly and completed the service yesterday. Larry found two leaks not just one. He replaced the old PVC with copper lines. He attached multiple photos of the work to the invoice so we could see the work which was nice. The office staff was incredible friendly and responsive. Other than having a major water leak that needed to be fixed I could not be happier with the service that was provided. I will recommend Absolute Plumbing to any of my friends or family.

A huge gift when you find a go-to plumbing company that you trust and you know will fix the issue…read more--without overselling on unnecessary fixes. Deborah and her team have been so supportive, knowledgeable and amazing--pinnacle to the feeling of "safe and sound" within our home. Thank you!

I can't say enough good things about Trident plumbing. I recently had to replace my pressure…read moreregulator valve and contacted a few plumbers to get estimates and time frames. Trident had availability when I need them and their price was fair. Vlad and his assistant (my apologies I forgot the assistant's name) were the plumbers assigned to my job; They were both professional and courteous. Vlad explained what they were going to do and got quickly to work on replacing the valve. They worked tirelessly digging up and removing the old valve. Despite the heat and humidity they were happily working together to replace the valve and even dealt with interruptions from my son who was very curious about the work taking place outside of his window. They answered his questions and didn't seem annoyed by his curiosity. Once the job was complete Vlad showed me the new valve and explained how to operate it, he also explained the invoice and asked if I had any questions. I don't know much about plumbing, but the quality of the work looked top notch. They cleaned everything up and I couldn't even tell anyone had been in my flower bed. I was really impressed. Lastly, the inspector for the city of Frisco came out to inspect the job and even commented on how clean and professional the new installation was. I highly recommend Trident plumbing and I will use them for all of my future plumbing needs. I was happy with the entire process; I didn't feel like I was being upsold or overcharged for the work. Everything was explained and the work was preformed in a professional manner. Well done!

Hello, We used Trident Plumbing out of Frisco Texas for a slab leak detection during our home…read moresale. The quality of testing was terrible and our follow up requests for support was worse. Trident detected two leaks under the house. One leak they detected was 7 feet away from the actual leak and the other was 21 feet away from where they detected. Because we used their recommendations on access points and measurements we went into the slab in the garage to fix one and tore apart one of our bathrooms to access the other. Based on the actual locations we could have gone in from the exterior of the house. Their errors cost us an extra $5,700 in plumbing cost, more than $900 in bathroom repair and alot of work and time. Each time we followed up with Trident to discuss the situation we were treated very poorly. I also sent them emails with no follow up. Thomas Bates and Brian Brunner miss handled the situation. Follow Up to Response Below: I guess I can't respond to your response below but I can edit my initial comment. 1) We hired you for a leak detection and your leak detection was completely wrong. As a licensed plumber I expected quality work as I would with any licensed professional. The very experienced licensed master plumber we hired to do the digging and repair thought he could rely on your detection as well. 2) Your price per foot to dig was much higher thus we would have had a larger outlay of cash if we went with you to do the work. Furthermore, given the quality of your work, in hindsight I am thankful we did not use you. 3) Obviously you care more about your online reviews than you do your customers because this has been going on since December with no adequate response from you and yet you respond to my Yelp comment within a couple hours.

Excellent service, friendly tech and repair was completed on time. Fair price, and service was…read moreperformed quickly.

We had a great experience with Philip today. He called while en route, arrived on time,…read moredisconnected our gas dryer, and capped the line so our new electric dryer can be installed tomorrow. He even checked out our older tankless water heater and recommended water alarms since both systems are on the second floor. Very professional and helpful. Decent price given the required timeframe. Based on this experience, we'd use Legacy again.

We had a plumbing leak under our house. We hired logan to find it and fix. He did not hesitate to…read moreget under our musty house. He inspected every inch of those pipes til he found the leak. It was done in less than an hr. We paid him more than he asked for because we were so grateful that it was quick and painless. Thanks again Logan!

Logan is on call 24 hours which is extra helpful! We had a busted pipe & he was able to come in…read moremiddle of the night to help turn off the main valve that we didn't have the tool for. He came back next day to fix the pipe & his pricing was very reasonable~ much better than than calling a plumber which would have cost so much for emergency service at night. We're having him help us install a new bathroom vanity next with a new sink~ he's going to be our Go-To for household project assistance now..... Thanks Logan!