VERDICT: Yes, we were impressed and we didn't get gouged. We'll be signing a maintenance contract…read morewith WES when they return back to install a water safety switch. SUMMARY: Our former homeowner used Work Environmental and now we do too after a terrible experience w/ a company named Best 1 Air (B1A). BACKGROUND: Our 2nd A/C unit was cycling on and off. It was effectively non-op. We got a recommendation from a friend to go with B1A because we were a bit desperate to get it fixed asap and what a mistake. SHORT STORY: B1A was recommended to us and the tech came. He pulled at our condenser wire and the condenser stopped working. He turned to me and said "What happened???" and I said "YOU TELL ME". So literally this tech spent 3.5 hours sweating in our attics trying to figure out the problem. It became apparent that he was spending too much time trying to do things and he said he thought it was related to the circuit board and would need to come back a second time. To make matters worse, he left a mess. Gate was left open (cat almost got out), both attics were left open with the lights on, hose was not reeled in, and then he sat on our brand new dining room chair sweating through his pants. Like who does that? I also asked him to bill me for the work and he said he didn't even have invoices to fill out and give me. Seriously. After short discussion the next day w/ the wife, we elected to text him to not come back. We called Work Environmental and they sent TJ over. THE FIX WAS IN HIS HANDS TJ was extremely professional and courteous. I gave him the low down of what happened and after some short diagnosis he figured out within about 30 minutes that it was shorting. He went back to the condenser, looked at the wiring, and he ended up replacing the wiring. Pic attached. The wiring was so old that the wire sheathing and the protective sheath was rotted away. The wires were touching against each other and thus shorting itself. TJ replaced the wiring and was done in a little over an hour's time. Cost was the cost of the service call ($119). The other guy spent 3.5 hours and the cost was nearly $400. He did fill up our main condenser with 2lbs of freon, he said so deduct whatever the cost of that was. But the difference in expertise and professionalism is starkly night and day. The thing that makes us upset is that we believe the first tech from B1A might have not been honest with us. I mean literally I watched him pull at the wiring and the unit shut down in front of the both of us. Why he didn't spend more testing/diagnosis at that failure point is beyond me. Literally, it was in his hands. RETURN SERVICE? Yes. We appreciate the expertise, the professionalism, and the timeliness.

HVACR in DFW. Residential and small Commercial. Preventative Maintenance, Service, education…read more Working hard to make sure we treat all customers like family.

Hands down the only company I trust with my heating and air conditioning, both from a maintenance…read moreand new install perspective!

I'll start with the positives: our AC is cooling again, and the technician was prompt, courteous,…read moreand professional. If this review were only about the onsite work, it would be higher. My concern is the high price and how the company responded when I asked for transparency. The tech diagnosed a failed capacitor and a faulty liquid-line pressure switch. We paid $1,233 total: $89 Service call + 269 Capacitor replacement + $875 Liquid-line pressure switch replacement. The $875 line item is what prompted this review. To get the part, the technician drove to Carrollton for an OEM switch. The drive, pickup, and install took about two hours total. While they were procuring the part, I did some research. An OEM switch of this type retails for about $50-$150, and a typical all-in price for this repair is around $300-$450. At $875, even valuing the part generously at $300, that leaves $575 for two hours of labor -- nearly $290/hour, on top of the separate $89 service call. That's well above standard rates. What bothered me most: before I paid, I called the office and asked for a breakdown of the $875 price. The rep declined to itemize, said the rate was "industry standard" (it's not), and dismissed my questions. I paid the invoice promptly, but deciding to urgently fix your AC in Texas heat is not the same as being clear on if what you're paying is reasonable. Net net, I should've done due diligence on the quote and I paid the price for it (literally). I originally called Calvin's for help because it seemed to have a good reputation with pricing and doing right by the customer, but their refusal to explain why I was charged 2x benchmarks makes me feel like I was overcharged. My advice to future customers: do your due diligence and benchmark the quote before you authorize the work. Flat rate pricing shouldn't absolve a company from telling you what you're paying for exactly.

I prayed about who I should call to come out and fix my air conditioning units. They had not been…read morefunctioning all summer and the house was literally 100 degrees inside. They came at the time they said they would. These were literally 2 warriors of God! They fixed everyone a very short period of time with a smile and a gracious attitude and I couldn't be more thankful to them both. God answered my prayers and I am so thankful and grateful for this business. I will recommend them to my friends and family and anyone that would need their services. To God Be The Glory, Bruce Harms

First appointment for replacement estimate was missed. I emailed the next day and they apologized…read moreand said someone could come out that day(Friday). I called after hours so I did not get to talk to anyone until Monday to reschedule. They were apologetic and quick to get someone out on Tuesday. The salesman whom arrived was nice and cordial at first and took his time, but he did not have a face mask or shoe covers. Things just went downhill from here. I asked him since we just had our carpet replaced in the bedrooms if he could take off his shoes or if he brought shoe covers to which he sharply said he could not take off his shoes as it is an OSHA requirement and he did not have shoe covers. After looking around he started probing how we wanted to pay for the new system. He became very short when I asked if I could get the finance and cash price to which he replied that I had to pick one and he would not give both. He employed the typical car dealership tactic "how much do you want your monthly payments to be" etc. etc. We sat down later after he came back from crunching the numbers and started with the flagship $19k Lennox on down to around $8300 for their budget model. I told him I was interested in their budget model and he wanted to know why. We chatted a little longer and he said he would send the estimate with model numbers etc. Well, it is over a week later and still no estimate. Could have been just a perfect storm, but this was my experience and they clearly do not need the business. Clearly we became a waste of his time. I would give Zero Stars if I could.

Air Solutions was recommended on NextDoor. The entire service call took 30 minutes from the time I…read morecalled for service until the time the job was completed. This company was the third A/C company to come out for a repeat problem and it was the last company I had to call. Problem finally was fixed. Can't say enough good things about this company.

Have used Air Solutions for several years. They are one of those authentic companies you want to…read moresupport because of the knowledgeable, reliable, timely individuals that operate it. Thanks for saving us $ by only recommending and doing just what's needed. Appreciate you guys!!

Best HVAC company around! It's never a good experience when you're AC goes out in Texas. These guys…read morewere Johnny on the spot and got me back running again ASAP. It's nice knowing you're not being ripped off by an AC conman. These guys will shoot you straight!

Still the best! I've been a customer for over twelve years. They are smart, knowledgeable, reliable…read moreand fair. Oh, and they're nice too :) Really I couldn't be happier with the service, products and people at Air Now.

These guys are a very knowledgeable team and good communicators…read more I am very pleased with the level of service and the job that was performed. I highly recommend them.

All good now! Dane came out personally and resolved the issue! I will continue to use Air By…read morePhariss!

This is how you run a business!! Prompt. Polite. Knowledgable. Thorough. Fair price…read more I am so glad Pharris' was recommended by my friend. Dane and Ricky showed up about 5 minutes earlier than scheduled and checked for limit switch and flame sensor issues to determine why my furnace wasn't firing up. They immediately diagnosed my issue as inconsistent (30 year old) thermostat operation. I was embarrassed and a bit skeptical. For a very fair price and 30 minutes of our time they swapped it out for a new Honeywell programmable unitand everything works as it should. I could not be happier!! Great guys. Great service. Super polite. I've dealt with a few other HVAC companies in the Lewisville/ Flo Mo area over the past 20 years. These guys are clearly the best. And a five year warranty. Thank you Dane and Ricky.

I chose the right company when I chose this one. I live out of state and have family living in the…read morehome. When it came time to install a new unit a few years ago they were competitive in pricing but most of all did a fantastic install. Anyone who answers the phone is polite and professional. They listen and get me on the schedule quickly. I've had routine maintenance done and every tech who has come to the house has been awesome. Courteous, knowledgeable and professional. They've found issues with a couple items and had the parts replaced under warranty. Being out of state and having Frost there to help with any issues makes it very easy. I am recommending them for all your A/C needs.

I suppose this is customary for installs of brand new units installed today?…read moreWould anyone be happy with this, I guess It's good enough for Frost Brothers!