I recently had the pleasure of having Tech Marty from IQ Fiber install my new fiber internet…read moreservice, and I couldn't be more satisfied with the experience. From start to finish, Marty demonstrated professionalism, expertise, and attention to detail that truly set him apart. Marty arrived right on time, equipped with all the necessary tools and knowledge to handle the installation efficiently. He took the time to explain the process, ensuring I understood each step, which made me feel more comfortable with the setup. His friendly demeanor made the experience pleasant and engaging. What impressed me most was Marty's meticulous approach to the installation. He checked the placement of the equipment meticulously, ensuring optimal performance and coverage throughout my home. After completing the installation, he walked me through the setup and even helped me tweak settings for the best internet experience. Since the installation, my internet has been blazing fast with zero issues. I can confidently say that Tech Marty's expertise has made a significant difference in my online experience. If you're considering IQ Fiber, I highly recommend requesting Tech Marty for your installation. He's a true asset to the team! Thank you, IQ Fiber, for an outstanding service, and a special shoutout to Tech Marty for making the installation a breeze!

I had them when I lived in Gainesville. The 5-gig service was lightning fast. Going so fast, you…read morecould get you where you needed to go before you even thought about going there. TV streaming was flawless, no spooling nightmares. No frozen screens. All smart devices worked great and for once the ring camera did'nt have a giant delay between the time of identifying someone and when I was notified.

My experience with this company has been nothing but exceptional. Such pleasant guys and so…read moreknowledgeable I have used them since I moved to Jacksonville two years ago. They are tops!

From the owner: Cut The Cord Jax LLC is an information technology company located in Jacksonville, FL. We…read morespecialize in cutting the cord and helping you find the most affordable options for your Internet Service Provider and Live Television while not sacrificing any of the quality you are used to getting with your corded TV. We also offer Streamed Television a wifi-based TV option that is only available through affiliates and has over 150 channels including premium channels. Check out our website to learn more and sign up for a demo and setup.

Here's something I never thought I be doing: giving any service from Comcast / Xfinity a 5 star…read morereview. Yet here we are. Our visit to this Xfinity store was the culmination of problems with our service at home. We got a REALLY helpful person through chat in the app who did some remote updates to our router but still recommended a tech come out to take a look. The tech that came out was probably the best tech I've ever encountered. He knew exactly what the problem was: we were sent the wrong router. We were given a XB7 instead of an XB8, which is what we need for our Ultra internet service. So we had two great Xfinity experiences but now we had to go to the store to exchange our router. I honestly went in prepared for battle. I told my girlfriend the same thing 3 times before we got there: "this is what I'm going to say and if they say anything other than 'ok, we can do that', I'm gonna lose my mind". We got to the store, walked in and were greeted quickly. I dropped my prepared statement and I kid you not, they were like "ok, we can do that." They took our old router, brought a new one up, scanned it to add it to account and we were out the door. We were in the store for MAYBE 10 minutes and that includes the Xfinity Cell Service sales pitch. I'm not mad at that part because 1) they have to pitch that, it's their job and 2) we are actually looking at switching to a different cell carrier later this year, so we'll be interested in that sooner than later. In short, this whole thing has been the best experience with Comcast / Xfinity that I've ever had. The whole thing could've gone downhill as soon as we entered the store and quite frankly, I was expecting it to. However, our experience in the store was as good or better than I could've asked for.

I just found out I was duped into a termination fee terms of service in 2025 when requesting a…read moreprice adjustment and then in 2026 coerced into staying with Xfinity because of the $230 price tag to drop them. Especially diabolical after dealing with a chat agent that terminated my service out of petty spite. Spent hours being lied to, gas lit, offered multiple prices for identical service plans and double the price or more for the same service offered to new customers.  WOW  if you have ANY options go elsewhere.

Wireless internet is a GREAT idea, but AVOID THIS COMPANY AT ALL COSTS, even if dial-up is your…read moreonly alternative! The implementation of this great idea by Clear(wire) is terrible. My experience with the company dates back to a couple of years ago, but my experience was so bad that I would not consider going back to them until it was widely reported that they have cleaned up their act. (judging by the blog at http://clearwiresucks.com/blog/ they have not done much apart from changing their name). 1. Every time I called customer support, I had to deal with a hassle of some sort--either the tech didn't know how to answer my question, or I had to go through a script of diagnostics, or some other frustrating customer no-service issue, one of the problems was that they wanted to restart the clock on your two-year contract EVERY time you made an adjustment to your account settings. 2. I was on the hook for a two year contract, and when I realized that they were charging me the same amount as their competitors for internet service that was 1/4 the speed of those competitors, I called to cancel, only to be told that I would have to pay the LARGE cancellation fee (It was like $250!) 3. I haggled with them for 45 minutes, explaining that I was now an unhappy customer, stuck paying way too much for way too slow internet, and they begrudgingly granted me a discount. 4. I set a reminder up in my calendar because i heard that they like to just re-up your contract if you don't call EXACTLY within their window to cancel your account, and when I called, and they badgered me about leaving, they promised that they were going to offer a better, higher speed product. I told them that unless their customer service/tech support improved, I would never make use of their service again Basically, this is the iPhone of the internet--REALLY great idea!!!!!! Implemented by the worst possible company (AT&T). UPDATE: Locations for Clear keep popping up in Jacksonville. Here on Yelp, it appears that each time one goes live, there is a 5-star review on it. I think the company is encouraging its sales reps to come on Yelp and up-star the locations. If you look for Clear in other cities, the same trend exists. I've already flagged two suspicious reviews where the person making them was a new member with only 4 reviews: all of them 5 stars, and all of them for Clear in various locations. Update 2: In April 2009, Clearwire was listed as the defendant in a class action suit. Here's the documentation: http://www.tzlegal.com/wp-content/themes/tycko/clearwirecomplaint.pdf

Dishonest company, I signed up for clear in Dec 2012, upon using the service for a day I…read moreexperienced connection problems. I called and cancelled, I inquired about returning the device the customer representative lied I told me, " you own it, no returns ". I called back and spoke to a supervisor, he informed me I could return the product and was apologetic. I used the return label they emailed me and took all the steps to close my account. I had to call back four times to notify them they had revived the package (per the tracking delivery notification). They insured me I would receive my refund, this was in December. It is now Mid February 2013 and not only have they failed to return my money for a product in their possession BUT they are still billing me. DISHONEST LIARS...... BEWARE

Avoid this location if you can. Go to any other location or several carriers within yards. Or…read morebetter yet buy you phone and there are several great companies you get much better deals on monthly plans. I have been to this location twice and both visits are bad. If you like slow service as the employees spend too much time talking personal with customers. Conversations that have nothing to do with phones or service. That can't even work and socialize at the same time as eye contact is important. They are doing this right in front of you as you wait. This is the place for you. If want to stand there for 10 minutes as they wont recognize you. This is your place. If you want to watch people walk out for wait and frustration this is the place for you. I needed something pretty simple turns out. I bought a new phone from apple but didn't have a phone line yet, plus if you buy from apple you don't have to worry about jail breaking or waiting for a year or more to go buy before charging carriers... (This is big as I am SO lucky I can change carriers anytime and don't owe a tone of money on phone forcing you to stay). Apple stated T Mobile should be able to help do it. On top both devices are t mobile. Work cell and personal cell but two different iCloud's. I finally get an assistant to help me. Picture a man helping you sloppy dressed wearing a sport team jersey oversized baggy pants and a ball cap. I didn't realize he even worked there for thirty minutes. Proper attire if East LA. He stated unless it is the same iCloud you must use a desktop. I told him I did it before with other carriers in past. He stated that is the only way T-Mobile is trained and their guide shows. When I told him I didn't think it was correct the other rep didn't correct him but silence was concurrence. Apple Store in 30 minute drive. I went into their competitor next door and not only did they know how to do it they moved everything on the phone I wanted but did it in minutes. I am not sure if all locations in Jax are like this BUT stay away unless board any want to watch dysfunctional. The ones really to blame is store manager and District Manager. T-mobile for not ensure training is completed or updating manuals on the basics of phone transition. Visit was at 6:30pm 4/1/26

Popped into this store today at the Brooklyn Station on Riverside to inquire about possibly…read moreswitching cell phone providers. I was very well taken care of by a young lady named Victoria and I plan to return when I have everything together and I'm ready to switch. I was very happy with the customer service received. T-Mobile is very competitive with their pricing and currently have some great offers for new customers looking to start a line. They are merging with Sprint and have great coverage in Jacksonville with plenty of towers. Right now you can switch and get a FREE iPhone but I'm not sure if I will use this offer or not.... They also allow you to switch and keep your current phone and phone number. I will update this review in the future if I decide to switch. Thanks goes to Victoria for being very helpful and explaining everything to me in great detail.

Thank you so much for assisting myself and family Top notch…read moreProfessional great sales associate Offed all I could have under family business by plan to save money snd continue to use a great network Please share this with your Regional sales associate manager. Sincerely Chris Novello Verision customer Saint John's Florida Thank you Bret ,,And the other men who served me on my Business Account Chris Novello Pressure' Washing Jacksonville Area Florida Veteran Owned Small Business 910-584-4171 Julington Creek

I have to say I am surprised by the lack of customer service we just received while visiting this…read morestore. Out of respect, I will not use the gentleman's first name, but suffice to say he was not centered on customer service, was short, and his response is borderline rude. It was almost as if you were being penalized for asking any questions. I had gone to a different Verizon location to get information and I felt that maybe it was time to make our decision, but based upon this gentleman we walked out.

Out of all the Boost Mobiles on the Westside Of Jax, this one has to be my favorite! The workers…read moreknow me by name. Alexis and Jordan are always kind and know exactly what I'm looking for! The customer service skills are 1000x above my expectations. Fast service as well. No hidden fees with them, they break down the total prices and explain each charge. When my upgrades roll around( or I just need a new phone) they've give great deals for some accessories. If you're looking to switch, upgrade, or pay your bill, go see them! You won't be disappointed

DirecTV Stream application is laggy and slow. Standard internet speeds will likely not support 4K…read more Now they've lost their contract with ESPN/ABC.. frustratingly poor performance

I've been a DirecTV customer since 1997 and gotten discounts numerous times. Every time my bill…read moreincreases, ( which is quite often) I recently had a 12 month $30.00 discount ended and I called and talked to a representative that was difficult to understand and told I could change my package and there were no discounts available at this time! I told the representative that I was going to have to check around to see if I could get a more affordable provider and he said if I wanted to cancel my service, he would transfer me over to that department!!!! I told him I didn't say I wanted to cancel and when I found another provider, I would call back. It appears that DirecTV doesn't seem to care about retaining their LOYAL CUSTOMERS! It's really disappointing and a shame that it has come to this!! DIRECTV HAS A VERY HIGH OPINION OF THEIR PRODUCT! MORE SO THAN THEIR CUSTOMER!!!!