I have a Motorola Edge 2022 256Gb Cellphone that I purchased with a bent screen. I came in with…read morethe cellphone and a new replacement screen and spoke with Mike. He told me he would give me a call the next day with an estimate of the repair. He quoted me a fair price of $75 to replace the bent screen with the new screen. The next day he called me and said the phone was ready. I picked it up and it works great, just like new. Many Thanks! Highly Recommended!! Mark C.

This man means well but has a lot to learn about professional accountability and customer…read moreinteraction. I took a phone in yesterday with a cracked screen in order for him to replace it. After he replaced it, I noticed that the battery would no longer hold a charge, and would continuously reboot every 2 minutes while plugged in. None of this occurred prior to handing the phone over to him, the battery operated completely like normal prior his "fix". He denied responsibility and argued with me for a whole hour while he was trying to figure out what was wrong with the battery. He even claimed that my phone was crappy and its battery was already bad by the time I gave it to him which is not the case at all. It held a charge and it certainly didn't try to keep rebooting while plugged in. Basically, he simply didn't believe me, and never considered or accepted the possibility that he may have damaged the charging port or battery connection, or motherboard component when replacing the screen because he said they were separate systems. He also said that because he "couldn't test the battery" before replacing the screen, he "did not know how well it worked" before the screen replacement, which was his way of insinuating that the battery was already bad and I'm using this as a ruse for a free fix for a pre-existing issue. Thing is, he actually could have tested the battery if he wanted to before opening the screen, it was still holding a charge and working even with a busted screen. But he didn't and he was using this as an excuse to avoid accountability. I saw that he wasn't going to be able to figure it out any time soon and I had to catch a flight so I demanded a refund. He refused, and kept on arguing that the screen replacement had nothing to do with the charging port or battery and his only argument for not having anything to do with it is that he's replaced many screens and "you're the first customer who's had this issue". Well guess what? I googled "iphone se won't charge properly after replacing screen" and literally the first result was an iFixit thread with over a dozen answers from people experiencing the same issue, with one user saying it's happened 8/8 times they've done screen replacements on the SE. The most common explanation from reading the threads is that he dislodged a connection called FL2400 in the logic board, which is common when applying too much pressure from the wrong side of the battery connection with a spudge tool. He could have figured this out in 2 minutes by doing a simple google search but instead chose to argue that he had nothing to do with it; I only found this explanation later at the airport. It was only after I threatened to write this review that he agreed to issue me a refund. But not before removing the fixed screen, and re-attaching the old broken screen. If he didn't issue the refund, this review would be 1 star, but this is the outcome I'm left with: I gave him a phone once and he made it worse. I gave it back to him a second time to rectify that mistake and he returned it in even worse condition. I used to have a cracked screen iPhone that held a charge and was still usable. Now I have a cracked screen iPhone that doesn't hold a charge and is effectively useless. And while I did get my $80 back, I lost 1.5 hours of my time and countless words of arguing to a man who was careless in his trade and in utter refusal to consider that mistakes like these are possible for him, let alone take responsibility for them. I suggest anyone reading this to take their phone to a more professional operation, both in terms of technical skill and people skills. (FYI, the first 5 star review below is fake. It's by the business owner himself. His name is Mike, I know because it's on his business card. As far as I know this is the first real review)

The people there are slow and they don't know what they're doing. The lady tried to argue with me…read moreand she was totally wrong about the situation and after I proved her wrong, she act like she never did anything about the situation.

The large male manager made a lot of promises but refused to put anything in writing. After I…read morereceived my first phone bill it was several hundred dollars over what I was promised with numerous add ons. This took weeks to fix due to the horrible customer service. Steer away, they only care about their commission.

I've done business with the Rekonekt that was on 103rd a couple of years back. Excellent service…read moreand phone was repaired properly the first time. The location has since closed. We needed a phone repaired recently and took it here. Chris went out of his way to get the phone working again. Much, much appreciated. They also repair other electronics such as laptops, gaming systems, etc. Definitely the best electronic repair shop on the westside in my opinion.

This place is great! They fixed my product quick and hell of a lot cheaper than most of the places…read moreI went to. They don't just fix phones and tablets but most electronic products. I will definitely go back if I have any issues with my stuff. Thank Rekonekt Riverside

The Phone number for this location on yelp, google, and my receipt is the same nonfunctional…read morenumber. At this location in January of 2021 I felt lied to and cheated. The male manager and sales assistant used belittling language when I was the only customer. I felt physically intimidated as I asked about options to remedy. AT&T customer phone service was accommodating though no quality outcome.

Customer service socks. Lied about technical support. Made promises they had no intention of keepingread more

DO NOT GO HERE!! I…read morebrought a broken iPhone 16 screen, they replaced it with a cheaper option that didn't work. I had to go back and pay the difference for an "Apple" screen which wasn't really Apple. The screen became pixelated, had a spot on the corner that blew then gave a black and green screen only 2 months later. It was supposedly under a 4 month warranty but the lady refused to touch it, fix it, take off the screen or replace it under warranty. She said it was damaged but could not prove any damage as there was no damage! The problem was their rip off "Apple" screen that they installed. She offered a "deal" to replace it. Ha! Go elsewhere that's honest.

We found the fix while checking out at Walmart. What a fantastic place. The repair pro behind the…read morecounter asked what I needed, I was not sure - I handed her my phone and she got to work. Diagnosis: Glass cover shattered, case cracked. I advised that I wanted to replace the glass cover and I wanted a new case and she again went right to work. Removed the shattered glass protector (whew) no broken phone screen! Then we chose a tough exterior cover. The tech replaced the glass protector, attached the new phone case and we were on our way. Great deal! Highly recommend.

they let my min0r s0n 0rder things, against my kn0wledge and…read morewith0ut talking t0 me first ruined his birthday wh0 d0esn't speak t0 an adult first

The best you can hope for--shop or in-home/office visits to do all the tech related stuff you can't…read moredo yourself. Zach switched my internet service and set me up with a Windows 11-equipped new, yet refurbished desktop ...things I was dreading having to do. His responsiveness (customer service) in the tech industry is truly impressive. I will not be calling the Geek S. for anything tech any longer. I absolutely recommend Tech Hospital for personalized, trustworthy service and repairs for cell phones and computers. Thank you !!

My wife and I got off our respective parents' accounts and opened a new Verizon account at this…read morelocation. I couldn't be happier with the service we received. Jon Freeman and Kym Payne helped us with everything we needed, informed us of great offers ($650 off a new phone with a trade in and new line!!!), and were extremely friendly. I highly recommend this location for anything and everything cellphone/tablet/Verizon related! I visited many local cell phone company stores in Jacksonville when we were looking to switch, and this one was UNMATCHED!

Absolute scam artists - Though there's a giant Verizon sign out front, this is a third party…read moreaffiliate and they use every tactic in the book including lying to get you to pay more money as they are all commission based. DO NOT COME TO THIS LOCATION. Two instances with two different people here, both of them trying to scam me for more money. For the business owner: Do not waste your time putting a comment on this for their phone number for "customer service" - You are running a scam, and I guarantee you know about all of your sales tactics you are teaching everyone in the building.