This is a very nice office! Every person treated me with respect and kindness. A special shout out…read moreto Jean and Karen. Dr. Cardoso was wonderful! I did not feel rushed, yet everything was done in a timely manner. Dr Cardoso listened intently and gave me a through exam. I would not hesitate to recommend Dr. Cardoso and his office.

Dr Cunningham made me feel right at ease, concerning the novacaine and teeth being pulled. Her…read morenurse crystal was great as well, explained everything thoroughly and also put me at ease. Thank you both for making it a good experience.

My wife went in for dental work. The procedure was submitted to our insurance company from her last…read moredentist appointment. This appointment was to finish the procedure. We received the summary from our insurance company in the mail a week or so before the appointment. The day of the appointment we received a bill in the mail from the dentist. When my wife showed up for the appointment, the dental office indicated that she needed to pay what was owed right then. My wife explained that we had just received the bill at home that day and that we usually mail in a check, but the dentist office wanted the money right then. My wife does not carry a checkbook with her, so she had to pay on credit, but was NOT told that they charge an extra 2.99% for a credit card change. When I was able to contact the dental office, I asked them to take the charge off of my credit card and I would send a check in the mail as I normally do. They refused and said that I had to bring them a check before they would cancel the credit charge. I refused to do this. I also asked why we had to pay more via credit. They said that there are notices all over their office about this (it's on the mailed bill too). However, I never noticed or considered this because we always paid our bill via check when it came in the mail. I would like to add that we have never been overdue on any of our payments. With this disagreement I indicated that I already talked to our bank and had the number of their fraud department and that I would contact the BBB about this strong arm tactic. We had no previous notice that the money we owed would need to be paid that day! Anyway, my wife went in with a check after this disagreement and they refunded the extra 2.99% they charged in cash and told us that due to the threats of calling our bank's fraud department and the BBB we are no longer patients. The dentist is great, but how do you deal with an office manager only focused on money and not the care of the patients.

Best dentist every! I have been to a fair amount of dentists over my 54 years and many travels,…read moreand my teeth are fairly complicated to work on too. Dr. Pawelek is a skilled dentist who is thoughtful and honest in his treatment approach. He knows how to connect to the patient personally and is very compassionate about providing pain free treatment. I highly recommend him. His staff is also fabulous - competent, friendly, helpful, and caring.

I have been going to Stone Dentistry for the past 15 years. The are always professional and…read morepleasant. A couple of weeks ago they re-lined my lower plate and when I got home I realized I couldn't wear it because it really hurt. When I called Tammi, the mgr, she asked me to come right back in. When they finished working on my lower plate it fit perfectly. I tested it on some baby back ribs and no problem. I highly recommend Stone. You should go there. You will not be disappointed.

When I first went to Stone Dentistry about 5 years ago, it was great!! Now not so good. One dentist…read moreworking on four patients at the same time. You never get the same dentist. Then they have no clue what is going on!!! I was so disappointed with everything. I paid a lot of money and the service sucks!! After all is said and done with my dental work, I will never go back!!

Again a nightmare...the Auburn New York office. Manager and…read moreoffice staff rude and manager dressed in clothes that were filthy and smelled as though she was not washed and food smelled. Eating lunch at the front desk. I asked for an adjustment and was loudly addressed to the fact I was dismissed as a patient. She seemed to be really proud of the control she thought had in front of the one patient in the waiting room. Office smelled of fried food. Horrible presentation of a dental office, I left and was happy I did. I am familiar with dental offices, as I worked in the industry in the past and I am surprised due to many many health violations I witnessed they remain open. Disgusting.

Update: I have been paying partial payments monthly. I have done this because of the hassle that…read morewas caused by their faulty billing process. It was not for lack of funds. However, the insurance was still investigating the claim and I never received a final notice. Now they have sent me to collections for a very small amount. Class act.

I have been in the process of having a new denture made for two weeks! Allready, I am walking out…read morewith the most beautiful denture. I can't say enough about Dr. Ram and his entire TEAM! When you walk in the door of this office, you witness the professionalism and pleasant experience. I feel like and look like a younger version of my prior self. When was the last time that you looked forward to going to the dentist??? Thank you all!!!

SCAM TO GET YOUR COPAY!!! Seeing how terrible Jefferson Dental is at root canals, maybe it was a…read moreblessing in disguise that the ridiculously unprofessional dentist that I saw today couldn't do my procedure. Today I was very frustrated and disappointed in Jefferson dental because the woman over the phone assured me that they could take care of me after I gave her great details on what was needed and sent over x-rays from my dentist. She assured me over and over again that it can be done and taken care of. I let her know I was concerned that I didn't want to see a bunch of dentists who could not take care of me. When I went in today the dentist told me that he could not take care of me and that I needed to go see someone else. He took NO responsibility for his receptionist running around lying and assuring people that they can be taken care of and he laughed half way through the advice he gave me to go somewhere else. In my opinion, if you're not sure if the doctor can do something.... lead with " I'm not sure" or "I do not know". Please don't say it can be done because me as the patient is the one left paying for a visit that ended up not being helpful to me at all. Simply unprofessional in every way!

Dr. Kapur and her staff at the Cicero location were wonderful! They got me in quickly cut to an…read moreemergency and were very kind and gentle. I hate going to the dentist but I am so glad I found this team

This office and the staff are absolutely terrible and unprofessional. My husband and I made…read moreappointments together. We became ill and could not make them. When we received the reach out from their office, we requested that they be cancelled. A few weeks later I called to reschedule and the receptionist placed me on hold for a long period of time and then came on and said she would have to call me back. She did not. I called back twice from my phone and she let it go to voicemail each time. I called right after from my office phone and she picked up. SHOCKER! She placed me on hold once again and sent me to another lady that came on and said we could not reschedule. Reason being, because the receptionist called several times to confirm our appointment (that we requested to be cancelled) and because of this a 2 hour window was lost. SERIOUSLY??? I guess we should have came in and spend it throughout their office. People, read the previous reviews on this place...they are real!!!!! The receptionist is terrible at her job, and the office people friendly.

Disappointed with how the main receptionist handled a situation with my family. The appointment…read moretimes were miscommunicated to our family and the receptionist was disrespectful towards my mother. This disrespect led to stress not needed.

Had tooth pain so went in and they addressed the problem right away and I never felt pressured…read more Extra kudos to Sam as she really went above and beyond letting me know what they were working on and making sure I was happy and comfortable! Would highly recommend and will be sticking with them!

They always make my dentist trip smooth and easy! They're so nice and patient. They really take…read morecare of you and make sure you leave there happy and satisfied.

Didn't have to wait long before being seen. Office is clean, front desk staff professional and…read moreorganized. Hygienist was very personable and I feel like I got a great cleaning. Dr. Jenn came in examined my entire mouth and we discussed my teeth questions without an up-sale of some sort. I had a wonderful experience and even got a quick visit with Teddy the office golden retriever!

The care is extraordinary, the staff is wonderful, and the office is beautiful. The doctors are…read morethe best.

Abruptly closed, withheld xrays and deposit for treatments and no return calls. Years of service…read moreand this is how we are treated. I have contacted the morning news and reported to bbb. Very disappointing

It seems like my son needed so much unnecessary and expensive $ work. Since leaving the practice 2…read moreyears ago, my child has not needed anything but a cleaning. I've spent thousands $$$ at the kids dentist unnecessarily. I should have trusted my gut and went somewhere else initially.