We had to visit the notary twice over two days. We worked with Princess, who was extraordinarily…read morehelpful, patient, and kind in assisting us with a difficult matter. The prices initially gave us some sticker shock, but she helped us navigate everything quickly and efficiently, even when the store was very busy. All of the staff were pleasant and professional. Thank you!

The worst customer service I've ever seen. Their QR reader was down, so they told me they couldn't…read moreuse my prepaid shipping QR code for an Amazon return. Instead I had to pay them $5 to print a label (that I had to screenshot from a phone), even though they acknowledged this was their fault and due to their system being down. They refused to waive the $5 fee. If they can't even be reasonable when they cause the issue themselves, I do not feel anybody should support this business. The manager was called over and just said that's how he makes his money. I guess by scamming customers?

Thought i was in luck to have a FedEx nearby me. Waited in line for awhile only for them to tell me…read moreit was a $10 charge for them to take my package even though there was already a label attached to my package and it was ready to go. This location is nothing but a scam!

Zero stars. Extortion. Oscar and Karina had me going back and forth to the front desk to here…read morelooking for my order multiple times. They shared often Amazon "says they dropped the item off, however steal the item by not really dropping off the order." I had called the hotel in advance to inquire if I could have items sent to the hotel. The hotel employee shared "people do it all of the time. They use Amazon, DoorDash and insta cart." Being that I am familiar with using Amazon I ordered water to come to the hotel and for it to arrive the day I would arrive. So this is when it all started... the front desk said Amazon orders end up at the business center with Fed Ex. So went to Fed Ex and they told me they didn't have the order and to check the front desk. I went back to the front desk and they checked in the back and then told me Fed Ex would most likely receive it, so I went back to Fed-Ex... (you get the picture) Karina had shared what I said above and I asked if they could please just go and look for it because it said it was delivered. After asking over and over she went to look for my package. While waiting, Oscar was interacting with customers in a condescending and sarcastic tone to them. People were leaving upset. Once Karina came back with my $14 case of water, she told me she weighed it and I need to pay $25 to receive my water. I told her that it was extortion and what was I paying for? She said "storage and handling". I explained no where did the hotel tell me that I would have to pay an additional amount to have an item delivered. Neither Oscar or Karina cared and it was either I paid $25 for my water or I couldn't take it. I get that they are just employees struggling to make a dime, however they did not care one bit. Karina shared she has told the hotel front desk multiple times that they need to tell guests that they charge the customers to pick up their items. So there I was stuck between a lack of training and consistency between the hotel and Fed ex business center within the hotel being extorted. I could have had a friend drive me to Walmart had I known. I travel a lot, and I have had items delivered to Marriott's before and NEVER had this problem.

Very cute nice couple. pleasant calm and always smiling. when i walk in here it feels like family…read moreand prices are not that expensive, keep up the good work

I've been using Mailbox Express as a business address for over 5 years, and always get great…read morecustomer service. Deborah and Oliver are so very friendly. Always a great visit.

This shop used to be a wonderful and convenient alternative to the post office or FedEx/UPS. I…read morealways appreciated their services, along with the great selection of gifts, cards, unique knick-knacks, shipping boxes, and envelopes. The former owners and staff were consistently gracious and friendly. Unfortunately, the experience has changed significantly under the new ownership. The service feels mediocre at best, and the added charges--such as $2 to print a return label and another $2 just to use their tape to seal a small box unless you purchase a full roll--make customers feel nickel-and-dimed. For better service and a more customer-friendly experience, I'd recommend going to UPS or FedEx instead.

Good for shipping but great for printing. The print expert Tacoma was so helpful with a last minute…read moreprint order! She gave advice about paper and gave me a few ideas for future jobs. They also do notary, since the bank won't anymore. Also the store is very clean and smells so nice now.

Very disappointed. They closed business owing customers and broke contract agreements. Owing money…read more If you talk to them they would say we can not push a back key. Been in business 40 years here. They do not understand a thing under business law.

Oh my goodness I have been with this place for 22 years and don't plan on going anywhere soon. The…read moreowner has a personality out of this world. great customer service always cool air conditioning on a really hot day. The staff is so nice and kind. it's a one stop shop for all of my business needs. Thanks to you all. Keep up the good work.

I sent a contact us request late at night and received the outreach email from them early the next…read moremorning. I sent the brochure file and they responded right away. They printed a sample and there were no edits needed. The cost was very reasonable and we will be very happy when handing out the program at the memorial service. Thank you so much and we really appreciate your customer service and promptness.

Unfortunately IMO the service changed with the new ownership. Everyone was always so happy and…read moresmiling, pleasant atmosphere before. Now a few times I've been in the older gentleman (maybe owner) seems irritated or stressed out. I felt I was more of a burden than a paying customer. There's so many items for sale in there now, including ski equipment. Hoping the service improves as is convenient for many in our area.

I was helping my Mom move out of her home for 60 years to a retirement community. I live in Florida…read moreand needed to ship several family heirlooms and keepsakes home and didn't know how to get it done. But I found Rocket through a Google search and they were phenomenal. Nathan and his crew carefully packed 3 large boxes of art, antiques, crystal, and books. Everything made it - not one item damaged. The service is very friendly and professional. I highly recommend them for any task.

Great little print shop with a great little team and super fast turnaround on the jobs I send there.read more