This location, despite the busyness of the surrounding area, you can't beat the quickness and…read morefriendly customer service. Plenty of parking but not always upfront. Every staff member without fail is always so cheerful and helpful. They take all my Amazon returns without judgment or question. They offer quick services for passport photos and lamination at fairly reasonable prices. My passport photo was good quality for $30 on the spot. It's my go to for business needs and my frequent Amazon Shopping spree. I've used other UPS locations for mailbox service and they are wonderful with emailing you on packages and renewals. It's great if you want to separate work mail from personal and junk stuff. Besides if the wait is long, grab a cone at McDonalds or run into Home Depot for your honey do list items. Thanks UPS Quebec team for making returns enjoyable!

We had a heavy package to ship and Adrian came out to our car to help us get it in the store. He…read morealso helped us get the best price for shipping. Really great customer service.

I love the team, they do a great job and are always super helpful! God bless them and all the…read moreamazon returns I bring

The new franchise owner Sabina has turned this business around. She hired Sakar as her site mngr…read more And the trained new staffers is great as well as bilingual. The operations sq. Feet is undersized; but their systems make things efficient & quick. What a refreshing change. Congratulate them on their hardworking

We had to visit the notary twice over two days. We worked with Princess, who was extraordinarily…read morehelpful, patient, and kind in assisting us with a difficult matter. The prices initially gave us some sticker shock, but she helped us navigate everything quickly and efficiently, even when the store was very busy. All of the staff were pleasant and professional. Thank you!

My wife mistakenly ordered a queen size mattress. (She needed a full size.) We loaded the…read moredelivered mattress into the car, took it to this UPS store to return it, unloaded it and took it in only to find out the system was down. We took it back and loaded it back into the car. Two days later we returned to the store, checked to make sure they were up & accepting, took the mattress back out of the car and loaded it onto a shopping cart. We got it into the store, found they now charge for the return address paper, and they insisted I needed to remove it from the shopping cart and put it on the floor. The charge for the address sheet was $5. I just purchased 500 sheets of high quality printer paper for about $12, and the black ink I buy goes for around $26 and says it prints about 300 pages. My math says that's $0.01 for the paper and $0.09 for the ink - about ten cents. I'm 68 years old, my wife is 64 years old, and the two working there looked like they were in their 20's. I am retired, my wife is on disability, and they are working in the business of delivering packages.

This UPS store is always popping. The staff is very friendly. I've been shipping out of here for…read moreyears now and have never had an issue.

Staff was super kind and patient answering our many questions. Even though our requests weren't…read morecompatible with their services they gave great advices! Would definitely come back in the future if we need their services in the future.

I used to go directly to the hub and drop off packages so as to eliminate extra handling; had to go…read moreto a franchisee and pay more. Leave it to corporate puppets to rid something that worked well; I'll be using FedEx for future shipping services

I will NEVER ship UPS AGAIN!!!! I mailed a letter 2nd day AIR. Thinking that would be safe, boy…read morewhat a joke. Their system does not even alert them when there's a pkg lost for a week. I had to bring the lost package to their attention ‍ Then, their ohhh yep it's lost. Commerce City facility needs a revamp. Lesson learned is use FedEx or walk it there yourself. My car title and passport lost and impacting travel and sale.

My social media profile was linked to my personal identity, so I was "outed." When I entered the…read morelocation to do an Amazon return I was called sexually explicit terms with personal family issues twisted in to be as cutting as possible. I'm not fully sure why. The owner sent weird texts implying things and I wish I kept them but I blocked him during a panic attack.

Best customer service around. I've been coming here for years and it's been a breeze everytimeread more

I've had a horrible experience at this store. I paid them $85 to pack a set of heirloom chins to my…read moreneice in FL last September. The carton arrived damaged and many pieces of china broken. I paid for insurance to cover any breakage. UPS Insurance company blames the store and the store blames the shipping company. I've fought with both of them for over 3 months now. As far as I'm concerned they are both at fault and all they want to do is argue with me. My next move is Small Claims Court

I was picking up a package because my school was closed that week it was being delivered. UPS…read morecustomer service adjusted where it would be held for me to pick up and I had to pay for it to be held. At this store the clerk tried to tell me I had no packages to pick up because my ID he looked up had no package (again the package was going to a school). But I saw the package right there in his pile of boxes and I had the tracking number! Instead of having good customer service he blamed me for having a business address and not my name on the package! But it is UPS and Scholastic that address the package in that way ?

I have been using this store for about six years. They are professional, courteous and efficient…read more My #1 choice for Amazon returns even though it costs $1. Sometime ship packages too.

Amazing service. The young lady working on 4-19-25 is very good at her job. Multitasking , and…read morefriendly.