Great service. Highly recommend! I have been a customer for years. Easy access. Easy parking!!read more

Vienna has been taking care of me for years now. They are customer oriented and go out of their…read moreway to make sure I am satisfied. I moved a bit farther away from them and still drive past other cleaners to give them my business.

This place is wonderful! I had a very badly stained viscose/cotton blend rug which was pretty much…read morehopeless. And they did wonders on it... To boot they picked it up and dropped it off which was very awesome of them because it's a rather big and heavy rug.

ago Critical: Professionalism, Quality…read moreIf I could leave zero stars I would. When I first did research on this business they had fair ratings. So I decided to bring in my vintage leather jacket back from the early 1970's. When I walked in I confirmed with the store owner (male) if they cleaned leather and he stated yes. When I went to pick up the jacket they did not have it ready, even though the ticket said it would be. So I told them I would pick it up on Monday due to my work schedule not coinciding with their business hours. I was able to pick the jacket up today (Tuesday 9/22/2020 due to the store being closed on Monday). The first thing the business owner says is he that he ruined my jacket. He confessed to repeatedly washing it over and over again until it shrunk beyond repair, ripping out the lining of my jacket, along with discoloration throughout the leather on my jacket, the leather is no longer even supple but hard and brittle in certain areas. When I asked him why he had not informed sooner given he that he had plenty of time he had no explanation (other than being cowardly). When I asked what he would do to fix the situation, he only offered me my money back and $50 credit. This jacket was $300 back in the 1970's and refused to even consider paying me adequately for the damage that was done. This jacket is no longer made and due to his bad business he wouldn't even make appropriate reparations. Then he tried to blame the jacket for why it shrunk, claiming it was too old to be properly cleaned. I know if the tables were turned he would be demanding that and then some for the damages that were done to his items. I am so disappointed by the severe lack of customer service. What is worse is he never actually even apologized. DO NOT TAKE YOUR CLOTHING HERE! The male business owner does not honor or care about your items!

We've been taking items to McMahans for a few years now. Every visit the staff is friendly and…read moreprofessional. Every pickup results on our clothes looking fabulous! They saved my party today when they steamed my dress to look brand new! Our house has trusted them with everything from work shirts to a sentimental sweater and we have never been disappointed. Thank you McMahans!

I normally have great things to say about this place, but every time I have to deal with Trevor he…read moreseems to do more negative things than positive. I can only remember one time where it ended up good. He called me to tell me that my sewing project could not be done. That was fine, but I was curious why. I found a time to get there and ask. This was at the end of November that he called. I work two jobs and thought that calling to ask in order to make sure that the tailor understood my request was probably the best move first. It wasn't my ideal situation, but I called about 3 1/2 weeks later to double check. Except I could never get through because the entire week that I called the phone was disconnected. I finally found time this Saturday afternoon to drop in and ask. I made it a point to ask why the phone was disconnected an entire week and that worried me as that is not a good sign for businesses and only shows that they are short on money. Trevor explained that there was something with the wiring and that they couldn't even get the water hooked back up. I didn't quite understand what all of it meant. He showed me why the tailor was unable to complete my project and it did make sense. What was odd was that Trevor didn't seem to understand why I wanted to be educated enough to take the worries off my plate and to understand. I wanted to try and drop off one more thing. Trevor asked why was I worried when the business had been open since the 1950s? He commented that I shouldn't of been worried when he called on this item back in November and I was just now picking it up. Correct me if I'm wrong, whilealmost one month is a long period of time, usually customers have longer than that to pick things up. I had left something there more than a month before and there was no problem. He asked me what was wrong? I told him that his statement would not bring back customers and it was a big jerk move. I don't understand what this guy's problem is and I hope he realizes that type ofattitude doesn't bring people back especially 70 years later. Trevor did not run that shop in the 1950s so he still has to have good customer service skills. I know there is an older gentleman that works there, and hopefully I have the opportunity to express to him why I will not be coming back and I can't imagine they're going to keep customers with someone running that shop acting like that. Hopefully Trevor is not the owner. Otherwise I am screwed.

I love the people that own this business. They have very reasonable prices, have always done an…read moreexceptional job and they will make repairs to your garments. It is nice to have such a reputable business to depend on. It isn't easy to fine a good dry cleaner.

Been in the neighborhood for years. Great job every time. Great value. My go to place for everyday…read moredry cleaning and special items too.

Sadly, I had a horrible experience from start-to-finish, and I'd strongly caution anyone from…read moretrusting Jose to repair your shoes. He was rude, not available during posted business hours (so I had to make multiple trips to pick up my shoes), made me pay cash in advance even though I was unfamiliar with his work, and then did a HORRIBLE job at resoling my heels! He actually hung up on me when I called from his business, upset that he wasn't there for me to pick up my shoes during normal business hours. And for someone raving about being a cobbler for 30 years, this sole replacement is horrendous. See the photos.

The worst experience completely butchered my boots, even changed the color of them with some kind…read moreof weird gooey stain. Isn't open at his advertise times and wants payment upfront obviously because he's going to destroy anything you give him. If I could give him no stars, I would. I'm so mad!!!!!

The team at Lombardi gave helpful recommendations in re-upholstering a vintage chair I was given…read more They helped save me money by showing me their vast collection of remnants, which I was happily able to pull from for my project. They also got it done in under a week, which was a pleasant surprise.

I did not even get so far as to have them do work for me. First off the guy who owns the place is a…read moretotal dick. The building sign open, enter, have questions, would like to see completed work. He is getting ready for delivery, um ok. No time to talk, CLOSE SIGN! All good, gives me an old business card, security on computer says basically no way, insecure security wise. Cool whatever. Second trip, pics in hand for estimate, sign says open. Go in to talk with owner again, still kind of a dick but at least takes a quick moment until some old chick, interrupting conversation, "It's lunchtime we're going"! Rushed conversation, she in the background ranting on about lunch. Lunch over someone trying to give you money? Friggin seriously?! Be in business or not. Be open or not. Ironically their store room was not packed, unlike other shops I have since been to, not a good sign. BTW, I have 3 plus pieces of furniture, my fabric cost over 200.00 a yard. Not letting any jackass touch my future unless all issues are addressed PEROID.

Keith, does excellent work . I highly recommend him. He is the best carpet cleaner I've used in 3…read moreyears. When the job is complete the carpet has that fresh smell that last for a week and the carpet drys very quickly. very professional !!!! JMoore in Desoto

My company shipped our customers items to Denver and unfortunately their mattress was dirtied in…read moretransit. I reached out to this firm in hopes that they would work with us directly to get the mattress cleaned for our customer. Josh was so professional and understanding that these kinds of things sometimes happen in the industry I am in and he took really good care of our VIP customer! Not only that I he didn't pressure me with the invoice right away and I followed up with them to get the invoice so we can pay them directly. It is so rare to find a company that would be willing to work with a business and allow us to pay them after the job was complete. I followed up with our customer and he is very happy with the job well done too! Thank you again for helping our customer.

Find a different cleaner. Their work is sloppy and overpriced. My suit now has two crease lines…read moredown the front of each pants and different lengths of lapels. There are a few strange small stains from what seems like a chemicals used during cleaning

I would have given a zero stars this is so bad. I go here for dry cleaning and it said alterations…read moreand repairs so I brought a pair of suit pants that had a tear they said they were gonna do a patch and this is what they gave me back. The quality is the worst thing I have ever seen in repairs. This is comical it's so bad. I will be going elsewhere for dry cleaning in the future not worth the money I paid. How can you give this to a customer with a straight face. I shouldn't even have to pay for this.