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    The Shoe Care Co.

    4.7 (41 reviews)
    Closed 10:00 am - 4:30 pm
    Updated 3 months ago

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    Response time

    2 days

    Response rate

    100%

    Services - The Shoe Care Co.

    Shoe cleaning

    Shoe shining

    Shoe dying

    The Shoe Care Co. Photos

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    Recommended Reviews - The Shoe Care Co.

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    Reviews With Photos

    The repaired zippers

    I wasn't expecting a shoe repair shop to save my zipper, but The Shoe Care Co. did exactly that. I brought in an older, hard-to-replace sports bag that everyone told me to just toss -- the zipper had given out and I figured it was a lost cause. They turned it around in just a couple of days, the repair looks and functions beautifully, and the price was more than reasonable. It's clear they take pride in doing the work right, no matter what the item is. I'll be back, and I'd trust them with anything leather or fabric that needs a second life.

    My bag fixed
    Rachel P.

    Amazing people and amazing work. Completely fixed my vintage bag and made it brand new. It took a month for the repair which is fine because Amando went and found custom leather to put on my bag. They also fixed up shoes with new soles and replaced my heels. They cleaned up my shoes as well. They look so new and nice. I am very happy and will bring all my future bag and shoe repairs to Amando and Armando. So so happy.

    Fave hikers now with a new sole!!
    April M.

    Armando is the best! I've taken a bunch of dress shoes in and he's always done a great job. This time I challenged him with my favorite hiking runners and he replaced the bottoms with a genuine vibram sole. Looks good as new.

    The photo they sent me of my things along with a text message they were ready!
    Jessica M.

    This was my first time coming to The Shoe Care Co, and I'm so happy with my experience! The rebottomed a pair of heels, replaced the shoe caps, and cleaned them up, and they are good as new! The location is in a building downtown, and I believe they take most things off site for repairs. My only gripe is the crappy parking situation downtown but that isn't their fault. It took one week to get my shoes back; they had given me a 1-2 week window. They also sent me a photo of my repaired stuff with the text they were ready. I'm so happy with them and I will definitely be back!

    Sara A.

    I'm amazed - my shoes look like new again! The nicest, fastest delivery as well - they even pick up and drop off locally. I will for sure be bringing all my shoes back!!

    Shows
    bowen k.

    Absolutely the best shoe shine I've ever had in my life. Literally came here two days in a row after my first experience. Amando is the man and the service is 100% worth the price point. Can't imagine going anywhere else in Denver!

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    28 days ago

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    1 month ago

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    11 months ago

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    5 months ago

    Told me straight up how much time and effort would go into repairing my wallet. Very straight forward.

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    7 months ago

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    3 years ago

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    6 years ago

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    3 years ago

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    3 years ago

    Replaced the sole on my dress shoes. Cleaned/shined dress shoes and winter boots. Both look great!

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    5 years ago

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    2 years ago

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    4 years ago

    Always a pro shine and quick about it too, whenever I need a quick touch up I walk down to the shoe care co, really like these guys.

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    7 years ago

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    5 years ago

    Amando is amazing dropped off 8 pairs of shoes for him to polish and protect and he did an amazing job. Glad I found my shoe guy in Denver

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    7 years ago

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    4 years ago

    Amando is the best around! You will NOT be upset with his work. Hands down best out there. Great pricing and great personality.

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    4 years ago

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    6 years ago

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    8 years ago

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    8 years ago

    Armando was great! Made my AE's look brand new! Great conversation, great guy, I highly recommend.

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    8 years ago

    Armando did a phenomenal job on my old shoes I purchased in early 2000's. They've never looked better! Highly recommend him.

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    8 years ago

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    Page 1 of 2

    Ask the Community - The Shoe Care Co.

    Review Highlights - The Shoe Care Co.

    It took a month for the repair which is fine because Amando went and found custom leather to put on my bag.

    Mentioned in 8 reviews

    Read more highlights

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    JT Leather Crafter - JT Leather Crafter

    JT Leather Crafter

    (11 reviews)

    I do not write reviews like this lightly, but my experience with JT Leather Crafter was poor enough…read morethat I feel obligated to warn others. I paid $80 for Jen to repair the handles on my bag. Within 28 days of receiving it back, the handles were already falling apart and began failing upon first use. Instead of using leather in the correct color, she used the wrong color and painted over it, which is not what one would expect from a professional repair. This was particularly upsetting because she charged me 25-50% more than the prices advertised on her website, citing increased material costs, and then proceeded to take shortcuts and use the wrong materials anyway. The issue was not limited to the quality of the work. The repair also took weeks longer than originally quoted. I was understanding about that delay because Jen said she was dealing with a personal emergency. But when the repair almost immediately began to fail, I requested a refund. She refused. Instead, she initially suggested that I drive the bag back to her home so she could attempt the repair again, which would have required over an hour of driving on my part. Since my husband and I are in the middle of a major move, this made that proposal particularly unreasonable. Only after I objected did she offer to cover shipping. By then, my confidence in her work was gone. I had no desire to send the bag back, and only agreed because I no longer had the time or energy to continue a completely unnecessary debate over an $80 repair that had already failed. What followed was an exhausting exchange in which she remained far more committed to defending her "policy" than to resolving a problem she had created. At one point in her extended messages, when I explained that I wanted a refund because having to go to the post office to send the bag back for another repair attempt would be very difficult, she responded, "I have nothing to do with your situation on moving to a different state." Later, she criticized me for not showing enough sympathy for her personal emergency, even though I had shown her nothing but understanding in my earlier messages. In fact, I had written, "I'm sorry you're dealing with so much right now and I completely understand. Please take care of what you need to, and whenever it's ready I'll come by and pick it up." What became clear is that Jen expects customers to extend grace and make allowances for her personal circumstances, but is unwilling to show the same consideration when someone else is in a difficult situation. During this exhausting back-and-forth, she repeatedly defended her refusal to refund the money, even though the repair had already failed. When I finally told her I was done discussing it, she continued messaging me until I explicitly asked her to stop. The most telling part of this experience was not just the poor workmanship. It was the complete unwillingness to take accountability afterward. Anyone can make a mistake. What matters is how they handle it when their work falls apart. In this case, the answer was excuses and refusal. Small businesses often ask customers to value craftsmanship and personal service. That cuts both ways. If you want people to support a small business, you also have to provide competent work and fair customer service. I did not receive either. The bag finally came back after Jen's second attempt to repair the handles, and, once again, the workmanship is subpar. The color is still wrong, and each handle was supposed to have a double leather strap--something I explicitly told her when I dropped the bag off. Instead, she only added a single leather strap to each handle. I would never use JT Leather Crafter again, and I would strongly encourage anyone considering leather repair in the Denver area to look elsewhere. I would rather pay someone else to redo the repair properly than deal with this business a second time. In summary, Jen's ethical failures are threefold: she accepted payment for a repair she did not actually deliver, she attempted to shield herself behind a policy that does not absolve her of responsibility for defective work, and then she shifted the cost and inconvenience of her own mistake onto me, the customer.

    Jen was very responsive, and then suggested a creative way to fix the inside of a small clutch that…read moreaccompanied my leather purse. The purse also needed cleaning and repairs that were beautifully done. I am very happy! I appreciate the workmanship and thoroughness of her skills!

    The Cleaners - Heel cap not attached properly.

    The Cleaners

    (11 reviews)

    This post is more informational than review for leather jackets. I brought my jacket in and the…read morewoman working there didn't give me a quote- she just said it would take about 30 days to clean my jacket. I dropped it off knowing this is typical for leather. The last time I cleaned my other leather jacket it was $65. This is just an fyi to anyone bringing your leather in for cleaning that it is $125. Someone at the store thankfully called me to let me know this and got my jacket back before it was cleaned and I picked it up. They do have some leather and suede cleaning supplies there and are all very helpful. I just wish I had known the cost.

    This review is only for the cobbler experience I had (not for dry cleaning). In April, I took my…read more20-year old red patent leather pumps to get new soles because the old ones were crumbling off. I chose to go here because of the good cobbler reviews and the location was convenient. I picked them up 5 days later and when I got home saw that significant damage had been done to the uppers of my shoes and the soles that had been applied were already coming off and were smeared onto the bottom of the shoe. Even the heel caps were unsecured. The damage to my shoes had been covered in red shoe polish, which came off when I touched it. I was devastated. These shoes were a gift from my husband early in our relationship and are my favorite. They are not replaceable and have high sentimental value. I called the store and they did acknowledge that they knew something had happened to the shoes, but didn't tell me. They gave me the cobbler's information and I left him a message. When we talked on the phone he said he had sanded the upper because it had gotten some of the old sole on it and then covered it up with the polish. He said he could make it right. I went back to the store and talked to the cobbler in person. At this point, I didn't have a lot of trust in his judgment given that he didn't fix the original damage when it happened and didn't tell me what had happened. After a bit of back and forth, I asked for a refund. He said the owner would cut me a check. I also asked for compensation for fixing and/or replacing my shoes, but he insisted he could fix it. Given the lack of judgment and lack of honesty and accountability, I refused. I had to follow up with The Cleaners twice about the refund check only to find out that they had directly credited my original form of payment, but no one communicated with me about any of it. I ended up taking the damaged shoes to Dardano's in the hopes that they could repair the damage and they were amazing. I should have gone there in the first place (they were appalled at what had happened to my shoes). I cannot recommend Frank the cobbler here at The Cleaners and suggest extreme caution depending on what you need.

    The Shoe Care Co. - shoeshine - Updated September 2026

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