1. Diagnostic Imaging Centers

    1. Diagnostic Imaging Centers

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    Kansas City, MO

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    Diagnostic Imaging Centers

    3.7 (3 reviews)
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    Updated over 3 months ago

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    7 years ago

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    Saint Luke's Urgent Care Shoal Creek - Mosaic Life Courtyard at Shoal Creek

    Saint Luke's Urgent Care Shoal Creek

    2.0(23 reviews)
    0.5 mi

    If I could pinpoint a time in my life when my views of healthcare in Kansas City were changed, it…read morewould be tonight's experience. No one wants to go to urgent care, but let's be honest, sometimes you need to AND sometimes if you work during the day and the copay is the same, it's the best option. I didn't want to go to urgent care, but I knew I had to, so I sucked it up and saying I was pleasantly surprised would be the understatement of the year. I was floored with the quality of care, speed of service and total patient experience I received. I work in healthcare IT, so I'm familiar with how healthcare, in a Dream world, should be. Yet I never expected to actually experience it. From the time I walked in the door and was immediately triaged and taken back to a room where I was met with both the MA and the nurse, Princess, working on me simultaneously. I didn't even have time to grab my phone to read a text because they were so quick. Not in a negative, let's get her in and get her out way, but in an "I care that you're sick and in pain and you're important" way. A way I've never experienced. In fact, knowing I was dealing with a terrible sinus headache, Princess not only dimmed the lights out of respect (omg amazing!) she BROUGHT ME A BOTTLE OF WATER AS I WAITED ALL OF TWO SECONDS FOR SARAH, the Nurse Practitioner. I felt like this was all too good to be true. Then Sarah came along and changed my life. Hands down, she is the best provider I've ever had in my life. She cared more about me, in like 2 minutes of knowing me, than my PCP has in years of knowing me. She didn't want to just bandaid the issue. She went above and beyond to help a course of treatment to help me be proactive for my sinus issues, not reactive. Honestly, Sarah is the most real provider I've ever had. She respected my thoughts, along with her own, and included me in decision making and gave me the autonomy, not just a script. She knows her stuff, and treated me like I was a family member. The worst part of the whole visit was that Sarah can only be seen in urgent care. I've never felt this good when being sick. Going to the doctor is something you dread. This was polar opposite. I almost hate to share this review, because I don't want the whole town keeping me from this experience again, but I am beyond wowed. I was treated like a human, not a paycheck. 14/10 would be the score I give this place AND the providers and care team. Best experience I've ever had in healthcare.

    Poor service, NP came in for few minutes, said I was fine, gave low dose cream and walked out…read more Still had issues so went to another urgent care next day, Dr saw me, spent time with me said I had infection and ordered antibiotics. Will go elsewhere in future, not going to waste my time here.

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    Diagnostic Imaging Centers - diagnosticimaging - Updated September 2026

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