This facility and the providers within try to offer the best quality and services. I know sometimes…read morewith as many appointments a person especially seniors may have it can be tiresome and exhausting including for their caregivers but here you really are treated, greeted and assisted with such genuine care. While waiting for my mom in waiting room someone came around with a car offering complimentary beverages and/or snacks. This warms my heart to see places like this, considerate, hospitable and thoughtful. Our way out a greeter told my mom bye and have a nice day.

Very fast and effecient. Sweet mammogram technicians. Results are received while you wait which is…read morenot long.

Annual mammogram 4-1-26 I do them here every year…read more "Is everything still the same?" "No. I have new insurance. I handed my ID and new insurance card to the reception worker to record. She handed it back. "All set." 6-12-26 Billing calls me to collect. Was RUDE. Knowing I have no out of pocket expenses for this, I checked to verify that they billed my correct insurance. They did not. She had my old insurance data in the computer. I gave her the information off of my new card. She said she'd reprocess the billing. 9-17-26 Collections leaves me a voicemail. I called my Overland Park location of Diagnostic Imaging to go back to the beginning of the problem. I got "Harvey" in the billing department. She started off condescending. I asked her to compare and verify insurance member ID numbers to find the source of the problem. They own the problem. My member ID number was initially recorded incorrectly with one number off in the sequence. The call was disconnected. I called back and after another time-wasting event of being on hold and reiterating that "English" was my choice of language.. I got "Terica." She was dismissive at first as I explained my previous call and interaction. She prematurely informed me that there was no record of my previous call... 15 minutes before this one - until.. oh.. "Yes. It's in the computer. It's been taken care of and has been reprocessed for billing with the new information." These are the necessary actions required to be taken. They would have had to happen anyway... (because Diagnostic Imaging was irresponsible) I could have very well been rude and condescending toward them. I was not. Did they need to be rude and condescending to me in order for these corrections to be made? Absolutely not. Did anyone in the Diagnostic Imaging chain of communication once express empathy for me or take responsibility for THEIR mistakes ? Not one. I have been inconvenienced. MY time has been wasted. I have been harassed for payment they didn't receive only due to THEIR incompetence and sloppy lack of attention to detail. I was mistreated by rude and condescending women behaving like petty, entitled, bullying high school girls. WAS I being judged by several "representatives" in their collections process as someone who must be unworthy of kindness or respectful communication? Apparently. Do BETTER, Diagnostic Imagining! Some patients are struggling with terminal illness or facing life threatening treatment. THEY, especially, do not need your negativity. I'm going to KU MED next year and bypassing your mean, lazy, emotionally immature humans mishandling vulnerable humans.

Always pleasant staff when I go each year for a check up…read more Clean, professional, friendly.

Haven't been to appt yet. In speaking with staff everyone's great and professional save for one…read more Didn't catch her name. Infuriating how abrupt and unfriendly she is. Some get that confused with professionalism She represents that place and, so far, I'm not looking forward to procedure. Just for the bitter taste she leaves on one's palate

Diagnostic imaging is top notch across the board. I've had to use them 3 times in the past two…read moreyears for 1) a broken foot i didn't think was broken, 2) a mobile mammogram, 3) an ultrasound follow up. Everyone just couldn't be nicer. They are efficient, front desk people are very friendly, the medical staff is very prompt, professional and kind. I wouldn't go anywhere else for my imaging. They show you your results immediately which is so very helpful for peace of mind, even with a broken bone. They also have great availability and later office hours which is so helpful. I'm very critical of most doctors offices and this business, this location and others, i can't say enough nice things about them. I'm not affiliated with the business in any way other than being a very impressed and repeat customer.

This organization has lost my referrals, appointments, and money. I have wasted so much time and…read moremoney dealing with these fools. Just don't. The whole organization. This is the worst location in my experience, but it's all poorly run. I have now been turned into collections on a bill that is well paid and proven so.

This was my first time here and had a very good experience. The staff was very welcoming and…read morefriendly. Hopefully I won't be back, but if I do this'll be where I go.

From the owner: diagnostic imaging, radiology, mammography, x-ray, ultrasound, MRI, CT scans, bone density, medical…read moreimaging, fluoroscopy, arthrography

Not a good experience at all. Rude staff, inefficient communications - with so many good…read morealternatives in the area I am befuddled as to why my provider refers to this place. Go elsewhere.

I would highly recommend element medical imaging at Lees Summit 100%. I had some anxiety about…read moregetting this done because of previous experience elsewhere. I forget the persons name who helped me through the process, but she was truly awesome! She gave me the right expectation, very professional, and walked me through the process. Making the imaging this time comfortable and very easy. I am grateful and will use element medical imaging for a future needs at the Lee Summit location.

Very pleasant experience! The staff in the front and in the back were very polite and they all know…read morewhat they're doing. You can tell they really enjoy their jobs. The tech I had was very knowledgable and answered all my questions. I didn't feel rushed at all. Also the facility/lobby/rooms were very clean and up to date.

They were on time and accommodating. I just wish I could've had a blanket for my open MRI. It was…read morechilly. ​

I've been here twice in the last month or so for a couple of ultrasounds. Medical appointments…read morearen't exactly fun, and so I'm doubly grateful for the care I've received here. Everyone I've interacted with here has been very kind and patient, and I've been in and out pretty quickly. Would recommend for sure.

The mobile mammogram was great. Friendly, fast . But trying to reach them is horrible you call and…read moreyou're like 11 in line and you're going to wait on the phone for an hour to ask for your bill so you can send it into your insurance company. Terrible communication .