If you can avoid getting any lab work done from this company at any of their locations please do…read more If you like getting bills from almost a year a half from when you used their services or a non existent customer service line this is the place. Had a doctor (whom i would never use again) send me for blood work, i laid the bill and then almost a year and half later i received another massive bill.

I would give this company - 5 stars if I could. I don't know where they find the idiots to work in…read moretheir billing/insurance claims department. I have talked to them on the phone at least five times and given them the information for my secondary insurance every time and they still screwed it up. Every person I talked to I stressed that they had to get the benefits ID number exactly as I told them or it would not go through. It supposedly had been sent to my insurance 5 times with no response. I tried to explain to them that if they don't have that number on there exactly my secondary insurance won't know who to apply it to and it just goes in the garbage basically. Well now we're past the year time frame that is allowed for my secondary insurance to pay for it so now I have to pay for the remaining balance. I would also like to mention I had the same problem with them a few years ago and I ended up having to pay that one as well. When I need blood work done again, if possible I will drive to Texas or Arkansas to get it done so that it is not done through DLO.

I had blood work done for my Dr visit coming up and got in fast and the employees were friendly &…read morequick. No pain for me. Thank you.

Went to the DLO Hefner Pointe location for blood work per my Dr.'s orders. Check in via kiosk was…read morea breeze, and my wait time was less than the four minutes shown at check-in. I was tended to by a very personable and professional phlebotomist, Isabel, who did an absolutely INCREDIBLE job drawing my blood. I could not imagine a better experience, and I'm so grateful for people like her who take patient care to the next level. She'd be a great person to supervise and train others for this company.

I'm reviewing DLO located in Integris Cancer Center at 5915 W Memorial road. It is hard to take…read moreblood from my veins, and this DLO is one of the very view places they can do it. All employees there are highly qualified, kind, compassionate, and helpful.

I am reviewing DLO location at Integris Edmond. I wish I could say this is the only bad experience…read moreI have encountered with this company but it isn't. The 1 star rating is given only because wait time was less than 30 minutes. My husband went back for routine bloodwork ordered by his cardiologist. He was in the back for 30 minutes and came out with both arms and a hand bandaged! This is an 86 yr old, 100% disabled veteran. Needless to say he was very upset but nowhere near my level of concern! If you claim to be a working blood drawing lab; Why is there no one that knows how to draw blood on the premises? He was shuffled from person to person, jab after jab! I have taken him for the past 40 years for blood draws and have never experienced such inadequate professionalism!! What happened to "Do NO Harm"?

Early morning surgery.. love the. Accessibility from the highway. Parking very accommodating and…read morethe hospital very clean and updated the staff was super friendly.

We were in and out of the ER in less than an hour for a broken collar bone. Staff were kind and…read moresuper helpful. Very thankful for all of them

We waited over an hour. Someone took my husband's name off the check in list but never called him…read moreback. After they took 3 or 4 people back that came in AFTER we arrived, my husband asked the lab tech to check why he wasn't called back yet. She said she'd check. Two more people were taken back before they finally called back. No explanation or apology for why he was missed. Customer service is terrible!

I rarely leave reviews, but after this experience, I feel obligated to warn others…read more I scheduled back-to-back appointments for my husband and myself at this lab. Despite having an earlier appointment, I watched as my husband--and three other patients--were taken back before me. One of those patients even gave my name at check-in, and shockingly, the lab tech didn't verify her identity or check the lab order before calling her back. When I asked what was happening, the tech admitted the mistake but didn't apologize or attempt to fix it promptly. I waited an hour and a half before even being addressed, only to be incorrectly told that the lab didn't carry a test my doctor had specifically ordered. I called my provider myself--turns out the lab DID have the test all along. The lack of communication and accountability was staggering. As if that wasn't enough, while waiting to be seen again, I was verbally attacked and threatened by another patient in the waiting area. This outburst was loud, aggressive, and intimidating enough that my husband had to return from his car to de-escalate the situation. The staff? They said nothing. Did nothing. Not a word--not to the woman who was screaming at me, and certainly not to us. This experience was unprofessional, negligent, and frankly, unsafe. I will never return to this location. I'd rather drive hours out of my way than be subjected to this kind of chaos and disrespect again. Do better.

Go anywhere but here, their customer service is horrible. After getting a message from my husbands…read moredoctor that some of the lab work he ordered had not been done, I tried calling to fix the problem. I was told they needed to talk to my husband first but he wasn't home. I offered to send them my Power of Attorney so they could work with me but they then proceeded to transfer me back and forth to the same offices over and over. Long holds, I got cut off twice and had to call back. No one wanted to help me. I had to take time off work to call back later and my husband gave them permission to talk to me. I still got very few answers because the doctor only told me the liver panel bloodwork, and they needed to know the exact medical terms for the name of each test. There are plenty other lab corps in the area, save yourself the headache.

Their office is on the second floor of a semi old building and it's Tucktaway in the back corner…read more It's not a problem for me but for my 85-year-old mother-in-law but I have to take care of quite often it's a little challenging. The good thing about them is that the wait time is always short and they're always friendly.

Took me over 2 hours to be seen. Super slow and the workers weren't the most helpful.read more

Staff exclaimed loudly 'you have to have ALL these tests?!' when I handed over my paperwork from…read morethe doctor. Then made comments about they hope I have insurance. They struggled to find the specific tests I needed in their system and told me I would just have to come back later because it was going to take too long to enter and they had already locked the door for lunch. Staff had to come out and unlock the door to let me out. How about no. I went to DLO the next day instead. Looking forward to my follow up appointment with my doc to tell them to NOT recommend this place to their patients.

I owe my life to Integris Baptist Hospital and their incredible ECMO team. They saved me not once,…read morebut twice--first in 2016 when I was given no chance of survival, and again this February when I had only a 5% chance. Their skill, dedication, and care are truly life-changing. Through it all, my wife--my best friend, a fighter, and one of the reasons I married her--was my rock. Her love, support, and protective nature kept me going through these terrifying times. I am forever grateful to the hospital and the amazing team who gave me a second chance at life--twice.

There is no since in having hippa laws when you see patients in the hallway and EVERYONE hears all…read moreyour personal things. I tegris loves to leave patients in the hallway bleeding everywhere. They also like putting heart patients in the hallway and told just wait. What is wrong with you'll? All the excuses you have given blow me away. Things like this is what's hurting this hospital. That's way the hospital is looking to sell or get someone else in here to help fix things. The ER is one of the worst. Noone is on the same page. They run around like chicken and nothing gets done. They tell patients that they have a device in their body and have NEVER had anything put in. When staff was questioned on it they said they wasn't sure why but maybe they can find out. At this point a 5 year old can do better then here!!!!!!!!!!!!