An outstanding experience. Professional service with respect and no pain, one poke and done.

Even though I know there's alot of diagnostic labs on this island and even living in town there's a one close by but I've been coming to this one ever since I lived in the windward side. The techs are so friendly and they know exactly how to draw the blood from my arm. Since I have small veins. In and out in no time. Especially if you go on certain days and certain time. read more

Walked in no line!! Everyone so friendly! I took my lab test and was done.. Very professional..

Always painless, especially since I hate needles. The wait is never long too. Workers are friendly and paperwork is always exact. No billing problems. Thank goodness! read more

Regular blood work done!! Staff is super friendly and efficient! Opening at 5 in the morning is a great thing for people who work early! read more

They r quick and thorough no Matter what location I have gone to kapolei, Kaneohe, or Kuakini read more

Quick, friendly service! As I waited for my mom each client was greeted and serviced with professional, courteous care. So refreshing to see quality customer service. read more

This is where I choose to get my blood work done. I have never had a bad experience here, thank You God! The people who work there have been so kind. I like how the seats are separated, the numbers to take are there when you enter and the staff is always so nice to me! read more

Great service always. My veins can be difficult finding, but staff always take all into consideration before picking best spot. A painless experience here compared to not the same other medical operations. Appreciate the early the opening hours so can race home for the first cup coffee. Many years and visits and always a true professional and friendly staff. read more

DLS has actually moved to the Kaneohe Bay Shopping Center at 46-047 Kamehameha Highway, Suite 12...between Safeway and Longs. There's more parking, but also more competition for parking because of the retail customers. It's more convenient since one can do banking and shopping as well as dining before or after blood testing! The staff are very efficient, friendly, and professional. If you have to wait, it won't be long because there's a good variety of reading material on the table in the corner. Just take a number and get your ID card and health insurance card ready for photocopying. This is a more pleasant, brighter, and bigger space than the previous location. It seems cleaner and newer! Note: This lab used to be next to Benjamin Parker Elementary School, near the Police Station and across from the Fire Department. read more

Diagnostic Laboratory Services - Business hours - Diagnostic Services Near Me - Kaneohe, Hawaii

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Getting blood work done is no fun, but at this place it's pleasant not painful because of the atmosphere, skill and care of the folks who work here! Mahalo piha no ka 'oihana! read more

My one & only experience there was great! Thanks to this technician who was so smiley and relaxed. He was a male with a Hispanic accent. His station was covered in funny pictures,magazine cut outs,jokes & drawings. He made me feel at ease and almost forget what I was there for. The blood draw order was for 5 vials!!!!!! AND my veins roll when a needle is stuck in. So, naturally I was apprehensive! The blood was drawn so quickly & with no pain. He talked to me the whole time and was very pleasant with his accent! Now that's a professional! Hope if you all ever have to go there, u will have this nice gentleman ! read more

Fernando has now drawn my blood in ONE try two years in a row AND I do not have a bruise on the inside of my left arm. In fact, I can't even find where the needle went in this morning! My history with lab techs could be a horror show--once in my teens (before I learned to speak up for myself), one tech didn't get my blood in over 10 tries! You can imagine how much I worship Fernando! read more

Super fast and efficient. The lab workers are super nice and helpful and got my blood drawn quickly and were friendly the whole time!

Wouldn't come here again. Staff is "meh". Guy talks super loud basically telling every person in the waiting room WHY you're here. Also they never answer their phone.... unless the number listed on google and this yelp listing is wrong. Hours suck, much rather drive elsewhere even though I literally live within walking distance. Not recommended. read more

Just putting this out there...if you know me, I don't like writing bad reviews. But, I'm writing this review to give fair warning to others that have needle phobia like me and want their blood taken in a quick, easy way. It's been quite a year of blood tests due to my pregnancy. So, I've had my fair share of being poked - and every single time, without shame, I ALWAYS ask for the butterfly needle. (Note: the butterfly needle is the tiniest needle available - lab techs will say it will take longer for the blood draw, but, hey, I will wait a few minutes more for just a little less pain. It's true, I'm kind of a wuss when it comes to needles.) And I've been to great clinics (who deserve more of my praise on Yelp) and then there was the DLS in Kaneohe: It was an early Saturday morning at DLS in Kaneohe. When I showed up, it was like the "bro show" - only guys were working and having a grand time. When the guy realized that I was there for a glucose test, he basically grilled me (uncomfortably) about what the doctor told me about the glucose test. Listen, man, I'm doing what the doctor told me - why grill the patient who absolutely hates needles? Anyway, when it was my turn to go for taking the blood, he didn't take that long to decide to poke me with the butterfly needle. I was pleased that he poked me quickly - BUT, seriously why was the needle just sticking out of my arm with no vile or tube attached? When the lab tech realized that no blood was coming out, he decided he was going to move it around and shift it around. I was sitting there like, "What the f......!" He proceeded to do this for a little while more and then decided he would take it out. Then, he looked at my other arm and proclaims, "Oh that vein looks much better." If looks could kill, well, you know how I might have been feeling at this point. In my history of blood tests, (I thought it was best practice to check all veins on both arms and then make an informed decision...is that too much too ask?) He proceeded to poke the other arm and got the blood he needed. The entire time in the back I felt it wasn't a warm and nurturing place. The workers were loud and making comments about how rough it will be to birth a baby. I mean, to me, it was unprofessional to the max. If you like that type of atmosphere, this is the place for you. For me, I will drive to town for better, more professional blood tests. read more

ppalenapa@gmail.com my wife came in a week ago and the male nurse was really rough and left her arm bruised and swollen. read more

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I hate blood tests! There...I said it. I dread it when the doctor hands me that slip and tells me to go and get a blood test. I think it's memories from my childhood coming back and haunting me...you know the needles...and the pain... Now that I'm grown up, I know a lot of it has to do with how good the technician is. The not so good ones will hunt and fish around for a vein and it can be painful. When it's a good technician, their skill is so good that you don't really feel a thing...honest! I had to fast for the scheduled blood test that my doctor wanted me to take so I couldn't do it right after my appointment. I took home the form and luckily, I knew there was a Diagnostic Lab in the neighborhood....convenient! I figured I would go in on Saturday morning as I've heard there's a lot of people that go in before they go to work on the weekdays. Anyway, I headed off to Kaneohe Bay Shopping Center on a Saturday, about 8:30 in the morning (I know they open super early, like at 5 but I like to sleep in a little on Saturdays). There was only one person in the waiting area so I guess my wait wouldn't be long. I took a number and within a few minutes, my number was called. Theymade a copy of my HMSA card and I was off to the back with the tech. She was very nice, very polite and friendly. After I settled in, I offered my right arm for the blood to be drawn from. She tied it off and cleaned the area. I kind of cringed when she got the needle out (I know...scaredy cat...lol) as I really didn't know what to expect...is she good or will she be bad? It was suspenseful. The needle went in...relief set in. It felt just like a pinch....she was a good one! The blood was drawn, the tubes were filled and the gauze was placed and taped. No lollipop or sticker? Nah...just kidding! It was a good experience. I felt that they were very professional at this location and everyone I dealt with was very friendly and polite. I can't really say that I want to go back again...lol but if I have to do another blood test, they're conveniently located and I hope I get the same tech. read more

Diagnostic Laboratory Services - Diagnostic Services Near Me - Kaneohe, Hawaii

it was Monday morning I went DLS in Kaneohe, blood tests she(Dawn) so mean and bad now over 3days so pain and bruise my both arms really, really, really, pain put on the gauze and on the needle so press hard and twist when she take it out the needle not a joke got a take it out needle after press.. what the f.......!!!. so bad person can she? she know how? first arm she doing that maybe mistake second arm oh my god not a joke now both arms pain, really sore .... ---- 3 ? read more