Arrived around 1045am without an appointment for a blood draw and urine sample. No line, and no…read morewait. I was in and out. There's usually a wait at other locations but seems like I'll be coming to this one again in the future. Best of all, lots of parking as it is in a lot.

Came at 1 pm on a Friday and they're closed. Extremely frustrating and fasted. A waste of my time.read more

Entrance & Parking through Liona and Kaheka - take a right into the parking lot…read more Door is on the far right. On the 1st floor. Look for the glass double doors. Came for a blood draw- it's close to work and Prefered company with my Oncologist. They have a "take a number" to check in Quick and efficient Thank you, John for being so caring!!

It was that time of year to stop and get my labs drawn again…read more I only had to wait a few minutes, my phlebotomist was Hong. I always like it when I get her as she is fast and never misses. She's also very personable. Parking is different from when I was here last year, they're no longer is a person there. You scanned the QR code on the wall and then pay via credit card. There is no grace period anymore. Diagnostic labs does validate. Let them know if you already paid for your parking.

Located at the Kuakini medical Plaza on the first floor. If you enter through the double doors just…read morego straight. Came here for labs or bloodwork There is parking in the building. I've got in 5 minutes before closing. Thank you, Jason for the amazing quickness, registering me and drawing my labs. So good and not painful. We rushed because google had the wrong time for closing at another location. Jason was so nice as I came in 5 minutes before closing and he was still so friendly. I appreciate you. He totally took care of me without rushing or anything. The quality of care is totally top notch!! I came to get labs that my oncologist wanted for tomorrow's appointment and specifically wanted them at DLS

I needed to come to this lab for a specific test that's not available at all labs. This was back in…read moreDecember, that's why the photo is of a gingerbread house. I have to say, that put a lot of joy in my heart! The staff were so friendly and concerned about me. Great quality of care! The wait was not long. If I didn't live so far away, I'd like to go to this lab on a regular basis. There was ample parking and it was easy to access.

Fasting... As I need…read moreto get my regular lab work for my check up I was looking for a place that would be convenient for my various errands I have and this Kalihi location was it for me as it's located in Kalihi Medical Building which is this bright blue/green building making it easy to spot and is conveniently located on the first floor and for safety you need to right the bell to be let in is comforting as well. The staff there is nice as she process my check in fast and efficient as she was finishing it up directed me to the area to have it done which was fast yet done with care I was just relieved to have the process done. Parking entrance is in the back of the building though there are rates posted no attendant was found anywhere and hope that I got lucky as this simple lab work is still nerve racking for me. Thank you!

HORRIBLE! I have an appointment for 8am and they are taking ALL walk-ins instead. It is officially…read more8:31am my appointment was at 8am and I was here at 7:54am. There are 2 employees working and they are taking so long. What frustrates me is how they don't even acknowledge my appointment. At all.

Fast, good professional , staff nice, get parking , close to jack in box , get a bathroom ,…read moreconvenient .

I usually go here for my blood tests because it's not as busy as Kahala. People are nice and it's…read morepretty efficient, Not a whole lot to say except they do validate the parking and people are nice. /they do a good job in taking my blood...I'd probably have more to say if they were bad!

The phlebotomists at Diagnostic Laboratory Services in the Ala Moana Medical Building are experts…read moreat drawing blood. Well trained and courteous service here. Provide your identification and medical information and away you go. I have a difficult time with blood draws. Usually it will take several attempts at most other locations, including hospitals! Here, there is a 95% plus success rate. No pain and the phlebotomist's professional experience gives this place the edge! My daughter recently had her blood drawn here and exclaimed how great the experience was! That's a big compliment from someone who really dislikes having her blood drawn. Thank you Diagnostic Laboratory Services at Ala Moana Medical Building for your excellent work.

They were quick at processing and getting my blood. They also were so kind to my fussy baby. I…read moreappreciated their patience and tolerance of my crying baby. They were also friendly to me and took care of my needs. Appreciate the ease.

4/28/25 Best Service Friendly Staff n very efficient processing of paperwork…read more Painless Lab Work (drawing blood samples) Also always uncrowded Lots of parking too!

The nurses there have alway been kind and efficient. They've been there a long time and snow their…read morestuff. I'm in and out in minutes.

I like getting my blood work at the Diagnostic Laboratory Service location at the Queen's POB III,…read moresince they open early as 6 am and as of now the parking is free for the first hour. I used to go to the Kaheka's location since they open early too, but you need to be early before the parking attendant starts working, but one time the stalls were mostly taken by the taxi cab vehicles parked overnight, so it may be a challenge to get a stall sometimes. The parking rates were going to increased at that time, and you needed to get out within the grace period that I remembered, otherwise you would have to pay for the parking. The DLS worker, Kwon (?) , would be good since I was a hard draw! it may take long on a busy day to make it out quick, so after that, I've been going to the Queen's POB III location. At this Queen's POB III has a lot of parking stalls, and the 2nd level which the levels goes by alphabets -maybe C/D level has mostly handicap stalls, so I just go to the E/F level which is the next level up. You take a number at DLS and either wait inside or outside. I try to go before work, but no way at 6 am since I heard many wait in line before they open. If I'm lucky and if I finish early, i get something from the cafe called Cooking Fresh in the lobby for breakfast. After a holiday or usually Mondays were the busy days. Service was good and I think they get more workers come in at 7am. You can pay or scan your parking ticket at the parking machine as you leave to the parking elevators from the 1st floor lobby. If the parking camera scanned & printed your license plate on your parking ticket, the parking gate arm will open as you slowly exit through or rescan your ticket as you leave. That's if you don't owe any more money. Most blood tests' results are ready same day unless test(s) are ones sent to the mainland. You can log in your account and check your blood tests results. I heard from before that DLS at that time was less than Clinical Lab. One doctor has a Clinical Lab inside his office and I remember paying a little more after my insurance covered. I heard some visiting Japanese patients from Japan don't have insurance so they pay out of pocket in CASH and it's less through DLS. I don't know if it's still is now. I just like all my blood work results kept with one laboratory place. I believe DLS is still own by Queen's Health Systems and it also appears in your My Chart account.

Around 11:40 am, we came from doctors office on 6th floor…read more The number which I pulled was 44 and number being served was 12. There were so many people waiting inside and outside. We waited for while. I told employee that mom needed urine sample so wrote her name on cup. Bathroom has 2 toilet rails on side and back. It was difficult to use both walker and transporter in space. There wasn't any need for care quality.