This was the WORST experience. If negative stars were an option here on Yelp - Clearwater is a…read more-10. That's NEGATIVE TEN. My Mom had surgery at St Joes and was discharged to Clearwater Healthcare Center. She was sent there to help her infection clear, maintain dialysis treatments and keep her diabetes in check. Here's out it went: - They repeatedly failed to give her meds. The first time this happened, she was sent BACK to St Joes with a blood sugar reading OVER 400 and blood pressure reading over 200. St Joes managed to get her back on track, and she was returned to Clearwater for medicine management and recuperation. - Our second go-around with Clearwater, and both my sister and I explained the need for Mom to get her meds (insulin, BP meds and dialysis) at each and every prescribed time. Again, they failed to give Mom her meds. I called both at 5pm when she arrived and they were "working on the orders". I called at 5am the next day and she had no insulin whatsoever. - My Mom calls me and explains that a man is vomiting and screaming across from her room and asking for help, and no one from the facility is helping this man. I can hear him screaming on the phone. - Someone tried to climb into my Mom's bed in the middle of the night. Literally, I am without words. - I called on the fourth day to ASK THEM to do their job and administer meds, they left me on hold for THIRTY MINUTES. They came back on the phone and said, "We explained everything to another family member, we're not going to explain again, call them." And they HUNG UP ON ME. Terrible service. Terrible response. You literally have one job, and it's taking care of people - and they end up BACK in the hospital because you won't administer the meds that are prescribed. WHERE DO THOSE MEDS GO?

Do not leave your loved ones here unless you want them to suffer! Staff take patients personal cell…read morephone for weeks at a time. So family is unable to communicate. Nursing staff hang up on you if you can get someone to answer. Patients are not getting proper breathing treatments. Nursing director and social worker are a joke. Neither have responded to repeated phones and letters. My family member has had to call the ambulance service several times because of breathing issues. Nursing staff at night won't give breathing treatment or oxygen. Nurse told my family member they would finally be released if they stop calling ambulance to come out. This place ONLY CARES ABOUT MONEY NOT THEY PT. When insurance stops paying Clearwater. Clearwater brings patient to hospital to be admitted for 10 mins and returned back to Clearwater to started billing insurance again.

Awesome care and the facility is clean inside and outside. Very caring and friendly staff as well.read more

This is the worst facility in Stockton hands down. Not only do they lack care the facility is…read morefilthy the managers all suck. Social services has no idea what she's doing just tall and dumb with skunk hair the case manager there also lacks empathy acts like she knows what she's doing but deep down doesn't, the infection preventionist is supposed to stop the spread of infections but by the looks of it is helping spread them my dad asked for his vaccination 5 months ago ..still waiting, they also said my dad had a diagnosis of malnutrition and he doesn't so that's great receptionist is rude as he'll the lady that's supposed to be the teacher of staff when I have complaints has an attitude for no reason and I overheard her teaching...yeah that's not teaching therapy sucks in general the nurses lack real education the business office has no idea what they are doing and if I missed anyone else...you probably suck too I hope Medicare pulls this building's funding and it gets shut down because this place literally is hell on earth

Stockton Nursing Center has people who really care working there. Everyone we met was welcoming and…read morekind. The SNF nurses and administrative staff were exceptional in their calls and overall communication with me (a daughter of a former resident there). Staffing levels and food quality were at par with other nursing homes. There are large spacious rooms such as the rehab gym and dining room plus a courtyard with live greenery and even a few cats. Dr. Smith, the SNF MD, is exceptional - a great listener, very practical, with strong and solid medical advice and care. He shared excellent - research-based rationales for his recommendations. The reason for the 4 stars is that the facility is in need of a refresh such as bright & clean interior painting, new curtains, and updated closets & cabinets - as they've seen better days... Nevertheless, Stockton Nursing Center has wonderful nurses and nursing assistants and is a good facility.

My mother has recently been discharged from the hospital following a severe urinary tract infection…read more(UTI). A contributing factor appears to be the failure to change her promptly during shifts--sometimes not at all for an entire shift or even two. Since her return, I have been present and have observed the same issue recurring. If this were the cause of her hospitalization, one would expect the Certified Nursing Assistants (CNAs) to consistently maintain her hygiene to prevent a recurrence of the infection. Additionally, I find it inappropriate that CNA Paul informed my mother that his discomfort in changing her was due to her not wearing two diapers to make his job easier. This comment caused her significant distress, leading her to tears. Furthermore, today my mother was not changed throughout the entire day. When Paul began his shift, he was instructed to change her immediately. He responded that he would seek assistance to do so. After approximately thirty minutes, I checked to see if help had arrived. Upon asking him if he intended to change my mother, he inquired whether she wished to be changed now, despite having been instructed to do so promptly at the start of his shift. Such actions contribute to the neglect and continued risk of UTIs and infections among nursing home residents. It is only because of dedicated professionals such as nurses Lola and Edward, who genuinely care for their patients, that my mother has not been entirely neglected. Prior to this incident, I contacted Edward about a week earlier to report that my mother had again not been changed during Paul's shift, and her alert light had been on for over an hour. Edward promptly notified Lola, who took corrective action to ensure my mother was attended to. I urge the facility to implement strict protocols for regular patient care and staff accountability to prevent neglect and infections. I ask you to consider how you would feel if your mother were treated in this manner. It is imperative that measures are taken; without prompt action, I may be compelled to escalate this matter publicly. I believe that The Oak Grove Post Acute in Stockton, CA, could be a better environment--particularly if staffed by compassionate and dedicated individuals like Edward, Lola, EJ, Trishell, Araceli, Jezzryl, Ashley, and others who genuinely care for their patients. My mother and I can discern the difference between staff members who perform their duties merely for a paycheck and those who genuinely care about their patients and find fulfillment in their work. I am requesting that this situation be addressed and rectified to ensure that residents like my mother experience more moments of happiness, feel safe, and receive the appropriate level of care in a facility that should be their sanctuary, not a place of neglect. Lola and Edward are saints in my book and could do no wrong. I don't want to, but I will continue to write these reviews and raise concerns until they are taken seriously, and measures are taken to keep my mother and other patients safe, taken care of, and not neglected. I can't even imagine how the patients who cannot speak up for themselves have been treated and neglected. My heart goes out for those patients. The new company is named Oak Grove Post Acute, not Stockton Nursing Center anymore.

If I could give this rehabilitation facility 10 stars, I would do it without hesitation…read more From the moment my 92-year-old mother arrived, we were treated with genuine kindness, compassion, and respect. The facility itself is immaculate--spotlessly clean, well-maintained, peaceful, and welcoming. It truly feels like a place focused on healing and dignity. What impressed me the most was the incredible staff. From the nurses, CNAs, therapists, therapy assistants, physicians, case managers, reception staff, dietary team, housekeeping, and every other employee we encountered, each person went above and beyond. It wasn't just professionalism--it was genuine care, empathy, patience, and love for the people they serve. I intentionally won't mention any individual names because that would be unfair. Every time one staff member cared for my mother, I thought, "This person is exceptional." Then the next person came along and was just as wonderful. It honestly felt like every member of the team was better than the last. They treated my mother not as a patient, but as a cherished member of their own family--with dignity, compassion, encouragement, and unwavering respect. Knowing she was surrounded by people who truly cared gave our family tremendous peace of mind during a very difficult time. To the leadership, managers, administrators, and CEO: you deserve tremendous credit for building a culture where kindness, compassion, empathy, professionalism, and excellence are clearly lived every day. A team like this doesn't happen by accident--it reflects outstanding leadership and a genuine commitment to putting patients first. Thank you to every single member of this outstanding team for your dedication, kindness, and heartfelt service. You don't just provide rehabilitation--you restore hope, confidence, and dignity to patients and peace of mind to their families. This facility has earned our highest recommendation. If you're looking for exceptional rehabilitation care for someone you love, I cannot recommend this team highly enough. You guys rock !!!

Currently here after a head on collision. Staff is great, except for the housekeeping, they are the…read moreworst. Everyday I have to beg for my room to be cleaned & have yet had a good cleaning. Been here for about 5 days. The food is the worst. Only have had a few meals that were edible. Been door dashing

Yikes. This place couldn't run a support group if their lives depended on it. The person in charge…read moreof the group couldn't even figure out how to copy a Zoom link and email it. I wouldn't trust this place whatsoever with the live of your loved one. Look elsewhere for sure.

For the short amount of time that my grandmother was here we felt really at peace and comfortable…read morewith her care. The facility is very small and quiet. There's really no set or restricted visiting hours which I love how flexible they are. The staff are kind, attentive and always available and actively walking around to check on things. We appreciated the large rooms with ample space for seating and even a day bed where you can stay with the patient. The private bathrooms are spacious and clean as well. When my grandmother passed they called us right away and allowed us to see her before the mortuary transporter came to take her away. They were so very patient with us and gave us all the time we needed. They walked us through the next steps and paperwork afterwards. I couldn't have asked for a better experience of something so heartbreaking. Multiple family members have stayed here before they departed us and each time has been a pleasant as this experience can be. Friends have also recommended this place as well so we are happy to hear they're consistent in their care.

My dad was there for 3 weeks. I would highly recommend this facility. The entire staff is…read morewonderful, friendly and overall care about their patients. The facility is extremely clean. They were constantly checking on my dad whether he used the nurse light or not. He went through Physical therapy daily and they were amazing. Thank you so much for the care provided.

Worst care facility, outdated, care is minimal at best, food is so gross only very few CNA's that…read moredo their best. DO NOT STAY HERE OR LET A FAMILY MEMBER STAY HERE!!

I stayed there for rehab for two months it's was horrible no that's not even the right word , let…read moreme begin by saying the staff there is not inviting at all or welcoming I didn't know who anyone was until I had to ask questions all the other residents there are dying and the nurses there are so rude the acuse you of things and harass me the hole time I was there I couldn't go to any of my appointments that I made because of the social worker was too busy smoking cigarettes then making sure nobody else could do anything not even go out side I wouldn't recommend this place to my dog

This place is phenomenal. They've rehabilitated my 90 y/o grandmother Hanni twice now. First with a…read morebroken hip, second from sepsis. Each time she's come out healthier and stronger than when she went in. The staff also remembers her, which made her feel special and welcomed. I've always found them to be friendly and informative in terms of patient care plans and insurance accommodations. Couldn't recommend them enough.

My mom recently had open heart surgery. This was a very scary and difficult thing to go through…read more We were so incredibly pleased with the care she received at Lincoln Square. My mom lives in Stockton and I live in LA. The day that I brought her from the hospital to the nursing facility, I had to head back to LA. It was a relief to feel that she was in good hands. I returned 2 days later and she had improved greatly! The therapist were knowledgable in her individual case and created a routine for her specific needs She soon began sitting outside her room in what came to be known as her "office". Everyone knew her by name! The entire staff were so friendly, kind, professional, and truly CARED about my mom. This really is a SKILLED Nursing Facility! I thank each and every one of them for taking such great care of my mom! Mom also asked that I mentioned the food. It was Delicious!

Great place. Love working here. The therapy team really makes a difference they are caring and…read moreprofessional they are true miracle workers. Love helping patients get back to their life. Proud to say that I have worked in this building for 20 years and 15 years with Lincoln Square post acute.