Pandora for my princess yes please! I love this beautiful store and their amazing customer service!…read moreWent in on Feb 13 with a desire to get my baby girl a pandora bracelet and charm! Thank you so much!

The large shaped employee with a weave was rude and unpleasant. The store was moderately clean and…read morethe selection was above the bare minimum one would expect when looking at small town discount jewelry stores.

STILL the BEST Jeweler around!!! Wouldn't trust my sparkles to anyone else!!! Everyone get ur…read morejewelry serviced before summer if u can!!!

25 years ago we searched everywhere to find the perfect wedding band. We walked into the Corner…read moreJeweler and described what we wanted. He pulled out a catalog and said this is what you want and it was! He personalized it so it fit perfectly around my diamond! Fast forward 25 years later and I bought my husband a silver pocket knife and wanted it engraved. Went all over Jacksonville and no one would engrave it for me either because it would not fit their machine or they didn't have the time. Of course I should of went to the Corner Jeweler first! He made it happen the same day I walked in. I was able to give it to my husband on our special day and he loves it!

Very helpful had an amazing conversation about sports while getting links taken out of my watchread more

walked in simply to see if they were open on Sundays as every other store in this building is not…read more He then condescendingly asked "am I not allowed to have a day off" I get that he is probably tired but that's not what I said I had a simple question and could've gotten back a simple yes or no. I would have browsed but the environment was so uncomfortable. I hate to give small businesses low reviews but...

Fair pricing on selling and buying. Service is good and convenient. I recommend this place .read more

The guy that runs this place is a real nice guy and will give you a good deal. I've been here a few…read moretimes and was given good deals on some fishing rods for my son, a amp for my daughters guitar and just a few days ago a really good deal on a guitar for my son and two hard cases for their guitars! He took his time to make sure the guitars would fit properly and that we were happy with our purchase. He even sells picks super cheap! Don't over look this store, it has really nice items and friendly service!

Service is great if your are purchasing jewelry because they get a commission. The manager Ruth…read moreis very unprofessional and can be rude if you need any assistance or help with a purchase. The district manager doesn't want to be bother with concerns either. I would not recommend purchasing anything from this store, they will say anything to make a sale.

This place SUCKS!…read more Now, I love Kay Jewelers. They have nice jewelry and my husband has bought a lot of things from them. BUT this location is terrible. They are unprofessional. I came in wanting to get my ring resized. They didn't charge me since it was their mistake that my ring was the size of a babies finger, so that was great. They told me it would be down in 12 days. 2 days before I need to pick it up, they called me at 9pm and told me that they are being charged $400 and tried to make me feel bad. I told them sorry but that's not my problem. You told me the facts when I surrendered my ring so you can't call me now begging for money. She told me if I wanted my ring I needed to pay $78. I was livid. So I called customer service and they made them finish my ring at no charge. They were suppose to have it on that 12th day and they didn't have it for another week. They are all rude and disrespectful. WHO CALLS THEIR CUSTOMER COMPLAINING ABOUT THE STORES LOSS ACTING LIKE ITS THE CUSTOMERS FAULT??? It's their fault for not knowing their prices and giving false information. I hate this Kay. So anyways, don't go here if you want jewelry. Take the time to find another Kay Jeweler. We will never give them business again. They will screw you over!! Oh and when I picked up my ring, I asked the lady if my ring would break since they made it so thin. She told me she would not answer any of my questions and I would have to call customer service. Screw her! Her name is Lisa by the way. She's suppose to be the manager. She needs to learn how to treat customers.

Stopped by to see what options they have for pandora charms and was very pleased. The lady that…read morehelped us was very kind and patiently showed me all the trays. Thank you for very much for a good experience, as it can always be a hit or miss when taking time to look at everything. Hoping they'll have more sales soon & I'm very happy. Looking forward to buying more charms!

I'm disappointed that this place is still in business. A few…read moreyears ago when I lived in the area, I took a ring to be resized there. The woman at the counter recommended a smaller size since I was between half sizes, and long story short it came back too small. They resized it to the correct size and charged me, which was fine. What was NOT fine was the fact that the resize was obvious-- it didn't even connect flush but one side was obviously higher than the other. I asked them to reshank it for me to make it so that the resizing was not noticeable, but they told me it would cost the full price for a resize. Basically they gave me bad advice (charged me), fixed it badly (charged me), and then wanted to charge me to repair the shoddy job. Bad business practices all around. Avoid this place and go to a real jeweler if you need a repair.

Lousy customer service. Illegitimate and unfair jewelry appraisals. Nothing but junk displayed in…read moreaged casings. Don't waste your time.

Average pawn store with a pretty jewelry sectionread more

Horrible customer service. Sale associate "Bre" should not be in this business. So sad.read more

Visited Zales today and met with Erin. She was so helpful. Checked my pieces and cleaned them too…read more She helped me with my Levian and offered to make sure Levian had registered my ring. She was very knowledgeable. Showed me several pieces, and showed my husband a ring he is interested in, as well. I would highly recommend Erin and the staff at the Jacksonville, NC store.

My Son Sgt. Harvey E Parkerson III gifted me the Mother's Medal of Honor Heart Pendent after he…read moregraduated from the Marine boot camp. On August 18th 2004 I lost my son in the Iraq War. The pendant meant even more to me then it originally did. November 8 2018 the Campfire in Paradise Ca hit. I was awoken by my daughter telling me I needed to get out. I left my necklace in the chaos. I've broken so many chains while sleeping with it on I had taken it off. We have sifted through the property with no luck in finding it. I contacted Harris Jewelry just wanting to purchase a new one. It may not be the one Harvey had gave me, but the comfort and love it brought would be back. A gentleman that works there named LJ told me he would talk to headquarters. I received a call they weren't going to charge me but gift me the necklace. It's beyond words the kindness they showed me. I'm forever grateful to the good people at Harris Jewelers. Lori Moreno

This Jewelry company is terrible. They take advantage of young service members. I bought something…read morefrom this company, for my mom, at my first duty station in the Marine Corps. I was obviously young and didn't know better, but their jewelry is ridiculously over priced. Anyway, there was a mix up with a payment while I was on a work-up in Yuma Arizona, and they gave me hell the whole time I was there, which was about a month in a half. Now this was from just one payment. I had to jump through hoops while in Yuma to fix this issue. Now I know that the payment was my responsibility, however this was one payment while on a work-up, where they decided to call and threaten to contact my command. Now fast forward to 2020, they just call me because they owe me money for over paying on my account in 2007. WTH. DO NOT DO BUSINESS WITH THIS COMPANY. THEY WILL THREATEN YOU AND THEN CONTACT YOU 15 YEARS LATER TO TELL YOU THAT YOU OVER PAID. Harris Jewelers should be ashamed of themselves for taking advantage of young service members.