Went In for some pre-holiday shopping. This place is always empty. Not sure if that means it's too…read moreexpensive, sports are off season, or it's the people getting their items and leaving. Even with the large amount of people in the stores next door, this place was calm and easy to navigate. My only beef is the lack of pricing on some of the products in the YETI section. I don't want to have to look for the list posted on the section, I need a per item price on the shelf or on the item. I don't understand why I have to look for the yeti list. I lost interest when I couldn't find the price to a certain item and went to find my yoga mat I have gone in for.

I was off of Dicks for awhile. But I'm back! All of their…read morestores seem to be getting with the program. Just so happened an athletic shoe I love and bought at another Dicks was on sale here. Fyi,these Brooks Glycerin are phenomenally comfortable shoes. This is my second pair and I'm getting one more when I find the right color.

I've been hunting a quality recumbent exercise bike for sometime now. For my birthday my sweet…read morehusband did some research and found Johnson Fitness in Plano and off we went. On entry to the store we were met by the store manager, Robert Morgan. We enjoyed everything about this guy... He was so fun to talk to and so interesting while he helped us find the best solution in a recumbent bike for me. We picked the Hoist Lemond Trainer. I LOVE IT! We scheduled delivery in just a few days. Tim, our brilliant delivery technician ( gentle giant ),arrived on time and got us all set up in no time! I got my first session in that same day! Again, I LOVE IT! Only one tiny hiccup I couldn't figure out why the heart rate wasn't coming on. I called Robert, our store manager, he took time out of his Saturday to swing by to show us where the wire in back of seat had simply unplugged. We were so grateful for Robert and Tim for their help and the integrity of their work. Highly recommend and will do business with them again.

From the owner: home fitness, treadmills, ellipticals, rowers, home gyms, massageread more

Okay -- I don't buy anything (yet) but they have EVERYTHING and the guy who was running the store…read morewhen I showed up (after they had closed) was perhaps one of the nicest guys I've met. Good lord. What a pleasant informed and helpful guy (Brian Smith). If I buy something it would be mostly due to that guy! Give them a try.

Friendly and knowledgeable sales personal! Beautiful store with many different options .read more

Starting off with, this location is permanently closed and is now a hot tub seller…read more But I bought a treadmill there in 2021 and bought a 5-year warranty. The phone number they gave me to FitCorp is no longer in service. Wondering if anyone out there has also purchased a service warranty from this now-defunct company and knows how I can get in touch with the service provider, if they even still exist?

No stars! RIPOFF!! They bought our used treadmill (which we originally bought from them new…read moreseveral years ago) and an elliptical in December. When they picked it up the delivery guy said he didn't have a check but they would mail us one. Several weeks later, after several unreturned calls, find out they had gone out of business, then in bankruptcy. Any outlet location we go to or call, doors are locked and calls go to voicemail. They were supposedly bought by Johnson Equipment. Went by there today and the location has a for lease sign and there's nothing but a desk inside. I guess you only need a desk and phone to steal. See attached photos.

Store manager puts wrong prices on end caps and doesn't honor store policy and refuses to admit…read morewhen they're wrong, ended up paying double for an item that was advertised for half the price. Doesn't sit right with me

Came in to buy a shirt and went straight to the line to pay and as I was leaving I heard a worker…read more whisper "stay by the door I think they're taking things" mind you I was in there for 5 min and she just assumed I was stealing. I understand it's part of their job to look out for things like that but they had absolutely no reason to think I was taking anything and when I left I saw her come out to the parking lot and try to sneak a pic of my plate, I went inside and confronted them but they stayed quiet like nothing happened. Lazy and terrible staff they can check the cameras if they don't believe me

I bought a machine from Craig. He was wonderful to deal with; very kind, knowledgeable, and…read moreresponsive. We picked up our machine and were accidentally given one box to one model and one box to another model. Craig really went above and beyond to make it right by having the correct piece delivered to my home and professionally assembled by one of his employees (who was also very nice and pleasant). I've had the machine for over a month now and it's working great with no issues. Definitely recommend this company!

I got great customer service by Eric and great work done on my two ellipticals. One was a new Life…read moreFitness elliptical and one was a old model life fitness elliptical. I am very pleased at the way they work now! I got the work done by Daniel and he knows how to find the problem in your machine. He also knows how to fix your problem on your machine.

They did not pay me my first week of work . Managers just sit on their ass drinking beer . Nothing…read morebut cigarette smokers . Machines are not worked on right at job sites

First class experience! Every touch point throughout my buying experience was as promised. From…read moreobtaining the initial quote to receiving shipping instructions - constant clear communication! Exceeded my expectations! A satisfied repeat customer.

TRUE screwed up and wound up shipping two treadmills to me from two different distributors. They…read morewent ostrich on me and while acknowledging their error did nothing to remedy it. Busybody took care of the error by buying the extra treadmill and reselling it themselves. Thumbs down on True and their field manager for going full ostrich after their admitted mistake. Thumbs up for Busybody for correcting the problem.

I purchased a $4,000.00 tread mill and called to get status on Tuesday of last week. Jarod 'the…read moremanager' never called me back. Now, it's Saturday and I called and he still can't give me a status and was very rude. These people need a stern lesson in customer service. As the previous review said...Once the have your money, your on your own.