I visited Tommy's Express Car Wash in mounds view and signed up for the unlimited works wash…read moremembership but unfortunately this location seems to be in serious need of maintenance. I purchased the Works wash, and while the wash itself was okay, it was nothing special and there was no tire shine applied. After the wash, I moved over to the interior cleaning area to use the vacuums. I tried four different vacuum stations and none of them were working properly. Three had very little suction, and one was completely inoperable. The floor mat washer was also not working. I spoke with an attendant about the issue and was told the vacuums were working fine, which clearly wasn't the case. I eventually had to speak with the manager to get a refund. During that conversation, he blamed customers for being rough on the equipment and said they had just spent $5,000 replacing vacuum motors. I do appreciate that they ultimately issued a refund, but the condition of the equipment and the initial response from staff made for a frustrating experience. If the vacuum area--which customers can clearly see--is in this condition, it makes me wonder what kind of shape the brushes and other components inside the wash tunnel are in, since those are the parts actually touching customers' vehicles. This location could really benefit from better maintenance and a more customer-focused response when issues are raised.

Well, a piece of my car broke off, which is not cool. But surprisingly, I'm more irritated with the…read morelack of suction with the vacuums. If you're going to have free vacuuming, they better be able to suck up the stuff. Absolutely waste of time I had to go to another place to do the vacuuming part of it.

Since I frequent this particular Kwik Trip constantly, I'm amazed that I haven't left a review yet!…read more They offer everything I need in a fueling station: groceries, food-to-go, sundries! Today their top-shelf coffees/lattes Karuba Gold was only $1.19 +tax. Great! The only problems with this Kwik Trip is it's not a direct in-and-out station (have to take the side road to enter/exit); and the pumps can get busy during the day hours (just try to be patient people). I try to time my visits in the evenings when it's not busy.

I love Kwik Trip! They're always clean, friendly, fast and have what I need! They also offer great…read moreprices on many things like butter, bananas and mini steaks.

Very kind people, immediately as I pulled up to buy a single wash, I was greeted with a kind smile…read more Thank you for keeping my car clean

Horrible, lazy workers. Dont waste your $$$ here. I paid for the highest grade service, and was…read moredisappointed after giving them a second chance. Go elsewhere. Trust me.

i just had my vehicle detailed there. They did a fantastic job. I will definitely go back.read more

I came home only to have to grab cleaning supplies myself. Disappointed, won't go backread more

Great customer service, pleasant and respectful. Thanks Danne this morning. I had to renew my…read moremembership he was super nice and I just simply appreciate Tommy's Express on Mounds Blvd in Mounds View, MN.

I had a terrible experience at Tommy's Car Wash last week, and what happened afterward was even…read moremore disappointing. Anyone who has been to Tommy's knows they use large red guide balls to help align your vehicle onto the conveyor belt. I carefully drove between those guide balls, and my car is brand new. If I had hit them, my vehicle's sensors would have immediately alerted me, but there were no warnings, no contact, and no marks on the vehicle. Once I was on the belt and placed the car in neutral as instructed, I suddenly heard a loud thud. Because the belt keeps moving the vehicle, I couldn't see what was happening. A young employee came out and told me to reverse, but offered no explanation. Another employee was called over, and they had me move the car forward, backward, left, and right without providing any information about what was going on. I was sitting there worried about my vehicle while nobody seemed interested in explaining the situation. Eventually, they called a manager. In order to get my car off the track, they actually had to move the red guide balls so that my vehicle could be backed out straight. To me, that raises serious questions about whether the alignment system itself was positioned correctly. After filing a claim, I received an email stating that my claim was denied because I allegedly failed to align the vehicle properly. What makes this especially frustrating is that when I spoke with the claims representative, he agreed that if I successfully made it through the guide balls, the vehicle should have been properly aligned. However, when I asked how it could still be my fault, he suggested that I may have somehow pushed the guide balls out of position. There are no marks on my vehicle to support that claim. When I requested the video footage that supposedly supports their conclusion, they refused to provide it. I explained that the damage to my nearly new vehicle could cost thousands of dollars to repair, and instead of showing any concern, the representative told me to "go ahead" when I mentioned seeking legal counsel. To make matters worse, while I was still trying to ask questions and understand their reasoning, the representative abruptly hung up on me. That level of disrespect and lack of professionalism was shocking. What disappointed me most was not just the incident itself, but the complete lack of transparency, accountability, and customer care throughout the process. Based on my experience, I cannot recommend Tommy's Car Wash. If something goes wrong, don't expect them to take responsibility or even treat you with basic courtesy.

Went here today after regular car wash at gas station was out of order. This will be my new…read morefavorite car wash.the 19 year old Volvo looks nearly new... love the initial hand spray and final cloth wipe down . Friendly service.i think it is family owned where they take pride in fine work. I encourage you to try this; you will be pleased with the results!

As it gets warmer outside in Minnesota, it's also time for a car wash! I greatly appreciate the…read moreprice options available (Express for $6, Deluxe for $9, Ultimate for $12) for the services provided. On the day I went, the Deluxe wash was available for $8. Prior to the wash, there is a human who pre-soaks the vehicle, which is incredibly helpful, especially on the first wash after winter. While I didn't catch the name of this human, they were kind and helpful in making sure my car was as clean as possible. The whole experience of the Deluxe wash took about four minutes and is worth the price. My car was cleaner with a nice waxy shine. Definitely going to return!

Best car wash that I have ever used. They have the strongest vacuums that I have foundread more

I just had the best experience at Bobby's car wash! A lot of you might think: "what? It's just a…read morecar Wash! what difference does the place makes?" Well, it does to me, I felt welcomed, that my business really matters to them by showing interest of the way my car looked after was washed! I highly recommend them! They even give you odoriferous for your car.

This is an honest business in my experience. I was out of…read morestate for the summer and then ended up moving this month and they actually refunded me for the 3 months I was gone! Their car washes are pretty decent too.

I have to agree with that last reviewer, this place does a very good job cleaning your car at the…read more$5 express wash. They have several cleaning options that range from $5 to $14 dollars. Also they have free vacuums. If your lucky, like I was the other day, I got an upgraded wash on accident. That seems to happen if the guy in front of you in line bought an upgrade. Sweet!!! I challenge you to get a better cleaning else where. BEWARE, Try one of the crappy gas station car washes, you'll only be disappointed! I know because I've tried them all.

Easy to run in and out of.. the chicken tenders are better then Cub…read more The staff is always friendly and the banana cake is outstanding for a gas station.

The staff here are so friendly! The store is always stocked; there's usually fresh donuts and if…read morenot, the boxed donuts are usually fresh from that morning! I love their snazzy smoothie machine. There's also coffee machines with whipped toppings and syrups. My only criticism is that sometimes I get charged the wrong price for what's in my cup. Like I'll get a lemonade and be charged for a slushee of the same size. It's only a 30-50 cent difference, but it can be annoying.