Review (On the Spot Detailing)…read more I've been a loyal customer here for years, coming almost weekly, and after this experience, I will never return. I purchased a gift certificate for an interior detail and tried to upgrade to a full detail by paying the difference. Instead, I was told I couldn't because the gift card was "discounted," and I would only get what I paid -- even though the certificate clearly states a value of $189. Completely misleading and honestly feels like a scam. When I tried to question it, the cashier told me to "shut up" while she called the manager. Completely unacceptable. Then the manager/owner came over and matched that same energy -- sarcastic, dismissive, and more interested in arguing than actually helping or resolving anything. And on top of all of that, the detailing job itself was subpar. My carpet is still visibly dirty, and most of it looks like it wasn't even touched -- likely just covered by a mat instead of actually being cleaned. After years of supporting this business consistently, this is how I was treated. Disrespectful staff, poor-quality work, and zero accountability. They didn't just lose a customer -- they lost someone who supported them weekly for years.

We went here to get my Mom's car detailed prior to selling it…read more They did a great job with the paint correction and where scratches were able to be buffed out they removed them. Having painted cars, I knew some were too deep to be fixed without paint repair. The interior upholstery extraction was very thorough. Overall, the quality of work was excellent and the price for what was done was reasonable. Thank you!

My car was cleaned exceptionally well. They showed up on time and did a fantastic job on the…read moreinterior detail service. Price was reasonably competitive and worth it. I didn't even have to leave my house!

They did a great job on both the exterior and interior. They clay bared and waxed the exterior and…read moreit has never looked so good. The two gentlemen tat did the work were very professional.

This business is awesome and the hard work that is put into each vehicle is great. Even fast…read moreservice at that . Good quality products and great customer service . Brandy

Heaven's Touch did a fantastic job rooting out the cause of a horrible smell in my Prius. After…read moretheir first try, we took it back because the smell seemed to be returning. They tried again without charging us more, and then finally found the cause--a mouse nest and a cabin filter covered with droppings. they are not the cheapest detailing service, but they are the best. I highly recommend them!

I have never experienced better customer service. They did an amazing job! I have a dog and she…read moresheds like no other. When I got my Jeep back, it was spotless. They gave me some information on how to keep it cleaner and recommended I come in yearly. I thought it was an amazing price for the job they did. Couldn't be happier with the results.

Plam and Yubi were able to get me in on short notice for an interior detail and they did an…read moreoutstanding job! Now that I have the car back I really regret not taking before pictures because there is such a drastic difference. I decided to attach some after photos to showcase their work. Overall, I was satisfied with their service and plan to bring more cars in the future. Thanks for reading and I hope this review helped you if you're looking to get your car detailed!

BEWARE!!!!! These mechanics do more damage than repair. They left my car with a ripped gasket and…read moreinoperable. Over $5,000 bill and it cost me another $3,300 to fix what they destroyed.

This place was more then I expected. We have children, travel a lot and our suv was a MESS! Adam…read moreworked to fit me into their schedule fast and gave me a courtesy vehicle to use for the day. Nick did an amazing job making sure the inside/outside was cleaned to my expectations and more. Charles helped and tested my battery life to make sure it would be good for the winter:) My husband was so impressed with our suv that he will be making an appointment for our truck. Thank you to this team that takes pride in their work and customer service is important to them. Keep up the great work guys! I will be spreading the word about your services! Evelyn Martinez Hudson, WI

Don't waste time and money and expensive jobs not good…read moremaybe for the new cars but if you have a full detailing don't go there sucks I go to pick up the car I notice they miss something I point they said they're gonna fix NO I get home check even worse

Short, but not so sweet experience. I picked up my sister so she could drop off her car to get…read moredetailed. She told me she walked in and the guy kind of gave her a bit of tude, she brushed it off since she has worked in customer service before and he was probably having a bad day. Immediately after we left, he called her and said "it looks like a family of scarecrows exploded in your car." In working in customer service myself, you don't make comments like that towards customers as it can put them off and make them feel ashamed and embarrassed. We all let our cars get bad sometimes, we KNOW, we're already embarrassed, you don't have to make it worse. She called him out on it and he told her to come pick up the car. So we walked in to try to have a chat with his manager on some professionalism, turns out, he's the owner, Kyle. Instead of trying to discuss anything, he just ran to the back after being called out for his unprofessionalism. Usually, I'm not the type to write reviews or even call out a crappy customer service experience, but his attitude and disrespect was just unreal. As I was considering also getting my two cars detailed here, I no longer will be.

They got here on time, however didn't have outside hookups. I should them the indoor tools in the…read moregarage, but would have required them to get there equipment in the garage and clearly they didn't want to do that. Lazy and didn't really want to do their job. Not impressed and would not recommend.

I called Tony in the middle of the week and he came out Saturday morning. My car is an 8 year old…read moreVolvo with beige interior that literally hasn't been cleaned 3 years. Tony was here for four hours. When sitting in the driver's seat this afternoon, you wouldn't know this isn't a brand new car ... I doubt it was this clean when it was new. I got the full detail inside and out and with nothing but 5 star reviews I expected alot and even my high expectations were exceeded. I wish I had taken some before pictures because it was pretty awful. The best part was the price which was far less than I've paid to have other cars done and I've never had the work performed as well.

Chris was upfront, responsive and did amazing work. The vehicle was returned in showroom floor…read morecondition. Thanks to the OC Detail team for working above and beyond to seek out a "mysterious" smell that had been lingering in the vehicle for some months. Time will tell if the smell is gone, but well worth the time and cost to have OC Detail work their magic. Thank you!

Chris is the owner and is very pleasant and great to work with. He did a complete…read moredetailing of a 10 year old X3 and the result was nothing short of amazing. The interior looks brand new. The exterior shines again. The engine compartment looks brand new. I should have done it sooner.