I have been going here almost a year. Only once have I ever received shotty work. The young man…read morefiled my natural nails incorrectly. It took a month to get it back to normal. I have never waited longer than 15 minutes. The pedicures are top tier. Highly recommend!

I had a 5:15 PM appointment for a pedicure, but my service didn't start until after 6 and I didn't…read moreleave until after 7. At the end of the appointment, they wrapped my feet in plastic wrap and put my shoes back on before the polish was fully dry. When I removed the wrap later, the polish was badly smudged. I appreciated that they agreed to repaint them the next day, but unfortunately that experience was frustrating as well. The technician initially tried to repaint only one nail with a different polish that didn't match, and seemed annoyed when I pointed it out. There were also visible cotton fibers left in the polish after removal/repainting. Overall, the service felt rushed and the final result still didn't look great. Unfortunately, it wasn't worth the time or the money I spent. I won't be back.

I scheduled a regular manicure. My manicurist was unfriendly, did not make eye contact and…read moreextremely rough. They charged for the file on top of the charge for the manicure. When she filed my nails she filed the side of my nail so hard that I was bleeding. When she cut my cuticles she cut my finger so I had 2 bloody fingers. She did not apologize for hurting me. I would not ever go there again. Why pay for someone to be unfriendly and make you bleed.

I just love my nail tech Lee, she always put love into my nails. No matter how muchu ask, Lee…read morealways delivers. Even when I was too tired to request a style. I left it to her. All I said...today keep short simple and classy" and Like always. She did a great job.

I walked into this nail salon with hope in my heart, acrylics off my fingers, and a simple dream:…read moreremove the old nails, get a nice manicure, leave with my natural nails looking like they hadn't survived a tornado. Sadly... the tornado won. The acrylic removal began normally enough, until the technician started drilling my pinky nail with the enthusiasm of someone trying to dig for buried treasure. The drill got so hot I'm pretty sure I saw my ancestors. I very politely said, "Ow, that hurt." She very politely said, "I'll be gentler." And then she proceeded to drill like she was trying to start a campfire. Next came the shaping. I showed her a picture of what I wanted--simple, (trust see pics) cute, achievable. Twice she filed my nails, twice she asked, "Is this it?" and twice the answer was a solid, heartfelt, absolutely not. I explained it. I even used hand gestures. She looked at me with the calm serenity of someone who had chosen violence and ignoring instructions. But nothing prepared me for the manicure. Or should I say... "manicure." There was no warm bowl of sudsy water. No gentle soak. No heavenly lotion. No cuticle oil. Not even the traditional "let me pretend to massage your hands for five seconds." Instead, she did a quick file, a quick snip, and then asked--completely sincerely-- "Do you want a neck massage?" A neck massage. During a manicure. Ma'am, my hands were going through a crisis. The entire experience cost me $35, which feels appropriate only if the service included a surprise psychological plot twist--and in that case, wow, they delivered. In conclusion, the staff was friendly, but the service was like a comedy sketch no one warned me about. I left with confused nails, confused feelings, and a confused neck that did not, in fact, get a massage. I hope this review helps someone. And I hope someday my pinky nail forgives me.

Bright side of this visit, they take walkins and it was zero wait…read moreThe people working are friendly but not talkative. My entire manicure was basically silent I asked for a pink/white ombré dip manicure It was the worst manicure I've had The application looked correct but once finished it's mostly white with no pink I was not asked to check it, nor asked about shape I expect to wash my hands after filing etc. instead the cuticle oil and lotion were applied and rubbed in making my skin feel gritty There was dipping powered or activator dried to my skin all around my fingers. Prices are typical but based on result I would not go back

Fantastic! Superb service in a very clean and cozy…read moreatmosphere. Ashley is engaged, meticulous and very skilled. Also very friendly! This is the best salon I've ever been to in many, many years and many, many locations.

Ashley was super kind and my nails were great. Been here for 3 years and never gotten nails done in…read moreIthaca. Would recommend for students :)

Gel nails properly removed. Minimal (if at all) damage done to original nails. Clean. Friendly. I'm…read morenot a talker and like that no conversation is pushed.

Kim is absolutely amazing and does phenomenal work never disappointed. she's also very personable.read more

Always a pleasure seeing the smiling faces of the staff here, when I arrive. And I always leave…read morewith one of my own.

I normally give pretty good feedback, so this is unlike me, but honestly necessary. I had a…read moresignificantly poor experience my last visit at Naturally Nails and I am sorry to say that, considering that I have been going for years. I had made an appointment for a gel manicure. When I arrived, I was assigned to Eva. As soon as she started to remove my polish with the dremel tool, my nail was burning. I did say- ouch and she turned the rotation down. Again, burning, ouch!, and she replaced the head of the dremel tool. I looked at the one she had been using and it had little tiny spikes on it- like you might use for acrylic nails? She replaced it with a finer bit and it worked okay. She still seemed annoyed with me! She soaked my polish off for 10 minutes and when she returned, scraped most of the rest of the polish off. Then she started to file off what was left around the edges, running up against my cuticle and cutting it in two places. It was the holidays, so looking for that 'holiday pinterest color', I asked for three different colors. Again, annoyed. I am happy to pay and tip for a service well done. I paid and tipped, because it was the holidays- not because it was a pleasant experience. It wasn't.

Absolutely love this place! Me and my friend went together and Jackson did my nails. I also got a…read morepedicure by Liz. Love the environment to they play good music. Great service for cheap prices. Will be coming back!

This salon had the best nail techs around. It doesn't matter who you see there, your nails look…read moreawesome when you leave. Maya is my very favorite though. Great ambiance, friendly, and Ben is the sweetest man. You can tell because the techs have been there since he opened. Always leave happy.

So happy to finally find a nail salon where every single time I leave happy about my nails. Always…read morea relaxing fun time with Selly! Love you girl

I always love my nails when I leave Downtown Nails, and I highly recommend the mani/pedi combo!…read moreThey also offer the new dip colors which I absolutely love! Wanda and Tina are great and make you feel comfortable with great conversation and laughs I wouldn't dream of going anywhere else to get my nails done!

Excellent! Katrina is extremely skilled, accommodating, friendly and professional!!read more

I went in mid afternoon to schedule a haircut and was able to be taken immediately. My stylist…read morelistened to what I needed and how I like to wear my hair and then gave me an excellent cut. Prices are excellent, also. Friendly and good!

Just had my first manicure with Nancy but it won't be my last! She did a great job! I loved her…read morevibe and her space

From the owner: Top quality and long lasting gel manicures, Aprés gelx extensions, structure gel manicures, dazzle…read moredry manicures and nail art using only the best professional products on the market. Cozy and welcoming environment with individualized care for each and every appointment.