A great experience with my sales rep Sean, who was very patient and took the time to explain different features to me. Love the shop and nobody's ever pushy and they have a great deal for CCW for 60 bucks every sat ! Cheers read more

Terrified. Never shot a gun before. Amazing class. So much support. It was truly a happy, safe place for a beginner gun enthusiast. Shout out to Bill for his patience, encouragement, and knowlege. read more

This review is for their fingerprinting services only. I have nothing but great things to say! I was a little apprehensive to come here, but as soon as I opened the door I was met with smiles and efficiency. There was no line and the fingerprinting tech was ready to go. The bathroom to wash your hands in before and after was kept clean and nice. The tech who did my fingerprints was gentle and clearly understood what he was doing. I was in and out in less than 15 minutes. I never thought I would have such a pleasant experience getting fingerprinted, but I did! I highly recommend! read more

I just completed the CCW class with Sean. Outstanding all around! He presented the material clearly and thoroughly. I would highly recommend! read more

Awesome, awesome business. Great people, great service and great products. Been a customer for over a decade now and I'm always happy leaving the store after purchase. They now offer CCW 1 day course's. read more

Diamondback Shooting Sports - The gunsmith was kind enough to help take out a few screws that had too much lock tight. - Guns & Ammo Near Me - Tucson, Arizona

Uhm, since my last review, I've been talking up this place with all my 2A buddies. They all have negative opinions and say they will never do business here again. I will not spell out the specifics here but the complaints range from pricing to customer service being sales oriented instead of being helpful and customer oriented. I feel this is fair to make as a review as my last review of 5 stars was just my impression walking in and doing a visual. 5* = A top favorite. Mind-blowing good. I will definitely return and I will go out of my way to go here. Worth every dime of my money. 4* = Outstanding. Top-tier. Some elements not quite as good as it gets, but it still is worthy of my regular business. 3* = Good experience. I might do repeat business if it is convenient, the only option, the only one in its category, or on a whim, but would not be among the first thing to come to mind. Would definitely recommend you trying it to get your own take on it. 2* = Not so good. Would not recommend at all. Waste of money. 1* = How are they still in business? Stay away at all costs! read more

I was at the rifle range Sunday morning when my A.R. 15 jammed with a live cartridge behind the bolt. Because it was a dangerous situation, and I had tried the usual methods to remove the cartridge, I felt it would be wise to take it to a gunshot. I brought it down to Diamondback shooting sports on Broadway and Kolb in Tucson, Arizona. It was Sunday afternoon. They said let me have it . 15 minutes later they came back with the problem solved. They were very pleasant , knowledgeable, and skilled. They proceeded to show me how to take the gun apart and how to lubricate it properly. They didn't even charge me. I was very impressed with their skill and demeanor. I would definitely recommend them for both care of your guns and purchasing of guns since they're there for you when when you need them. read more

Excellent CCW, unarmed security guard and armed security guard curriculum with highly qualified instructors. A safe and inclusive environment. Also, the store staff have great customer service. They are helpful in getting the correct equipment/ammunition to the customer. They mostly have had what I went in looking for more or less the expected price. read more

The staff are wonderfully helpful especially because I don't know much about purchasing guns. Reasonable prices for classes. They helped me put together a great gift for my husband without selling me something that we will not need or we aren't ready to buy. I trust these folks and they support law enforcement. read more

I'd like to talk about the outstanding service I received at Diamondback Shooting Sports. The second I walked in the door, I was greeted by a friendly representative which I really appreciated. I was directed to a salesman, explained that I needed some gun repairs, and was able to see a gunsmith without waiting. Miguel, the gunsmith, was more than helpful. He took his time with his detailed explanation of my issue and what needed to be done to resolve it. He was extremely pleasant and patient and was even able to do a quick fix while I waited. I want to give him tremendous credit for his service to me. The entire staff at Diamondback was helpful and friendly and I just can't say enough good about my experience there. I recommend this store to everyone! read more

Just wanted to add--last time I went there they seemed to have added new staff and the service was good.

I unfortunately have spent my last dollar at Diamondback. This place has continued to decline over the years and the bar was not set very highly to begin with. I went in today to look around and decided to leave with one box of ammo. To purchase that one box of ammo, they asked to see my ID. Fair enough; 18 for rifle, 21 for handgun (that's how some places roll and they card) - I assumed they were just going to check my birthday despite me being 45 and have a beard a foot long. However that isn't what they wanted, they started adding my information to the computer, followed that up with asking for an email address and phone number as well as scanning my state issued ID without asking. I am pretty easy going, but that is beyond ridiculous - why would they need to scan my ID for something I could order online and find sitting on my doorstep in a few days? To be clear the gentleman behind the counter was very polite, professional and efficient, he is just an unwitting participant in something over reaching and stupid that I don't have to support, so I won't. Think about that... one 50 round box of ammo... one... P.S. You were so focused on infringing on people's privacy collecting their personal information that you failed to ring up the person behind me for both of the boxes of ammo he handed you. Neither the customer, sales staff nor the owner (who was standing there by this point) noticed... I did, but didn't say anything out of spite. I wish you the best of luck, because I value the 2A community, but you really are going to need that luck. Your prices have never been competitive, there is a very few of your staff that have been helpful and your business model seems indifferent to needing repeat business. I wonder how you have stayed in business this long. read more

Excellent customer service and very friendly towards EMS and Military! Great selection of weapons and value/cost for firearm and ammo is competitive. Will be coming back here. read more

So I've been coming to diamondback back since they were located around the corner from their current spot. I've read some of the reviews here, and some people are too dang sensitive. Yes- you have to give ID to buy ammo. Get over it. In today's digital age you have given way more unsuspectingly to random websites and social media than the info on your ID. Stop crying. Customer service is an issue. At times, I have walked in and been greeted, helped and and I'm out the door with what I came in for in 5 minutes, other times not so much. Another time, specifically... I went in to start the process to buy a can. I politely waited, and waited and waited. Standing at the display counter trying to make eye contact with anyone working there. Other customers came in and seemingly were friends(?) With the sales person who looked at me, locked eyes and as I started to walk closer- helped thier friends who just came in over me. I'm all about the grey man but really?! I immediately left and went to their competitor on pima street. Bought a can cheaper right away (well, started and completed the paperwork and payment right away, a week later recieved my can). Diamondback also has a weird way to pick up a FFL item; by appointment.Yes I did order an FFL item from them after the can purchase elsewhere. Their competitor just called me and said come-and-get-it! With diamondback I had to contact one lady, only her. And then I had to be fitted in to HER schedule to retrieve something I already paid for. That kind of rubbed me the wrong way. I had to take a sick day to come and get it- or wait a couple weeks till she was available, apparently went to SHOT show and no one else would be able to help with FFL's. Price can be another issue: Too hit and miss. Sometimes they have great deals on ammo, bulk in my preference. But a box or two of JHP's or other non-range ammo is always more here then their competitors. Sometimes I can order ammo online and even with the outrageous shipping costs- its still cheaper! They do offer blue label sales, which is a big plus for those who qualify. Look, its a gun store. You will hear the sales staff taking about their very opinionated political views and conspiracy theories rather loudly, most of the sales staff do have a "holier than thou" over done fake alpha attitude (most, but not all- there's a slim, older fella there who is super nice, helpful and not so full of himself his eyes are popping out). You just have to deal with the nonsense when you go into these places, its part for the course people! 3 stars- I'll stop in once and awhile check on sales. Not my go to anymore. read more

Today I just needed a gift card and given that it's Christmas eve that's all I expected. But, even with a store full of people, Cody had the time to call me by name and offer help. Dee reminded him that I had an old online order waiting. They both took customer service to the next level. I don't come in that often and it had been months since my last visit. I didn't jump the line but it was nice to be remembered and a friendly hello is always welcome. Thank you Diamondback for personal and professional service. I still think you get what you pay for here and that helps keep me coming back. read more

Took the concealed carry class with Sean. 10/10. The course material was very good, extremely knowledgeable instructor. I was worried about the v problematic political stuff that is really common in gun culture, but the instructor kept political stuff out of it. Very welcoming for a gun shop. And they have great prices! I will be taking the carbine class and buy all my supplies here. read more

Can't recommend enough! Over the years the staff, service and products have been fantastic. They set the bar high and I find it hard to shop anywhere else. Yesterday was just another example of the fine service. I had an issue with a rifle part that I was trying to install and it was a bit delicate. I went in to talk to Miguel the gun smith about it and he asked to take a look. Within minutes he diagnosed and solved the issue like a master craftsman. Above and beyond customer service. It's people like Miguel that set this place apart from the rest. Thanks again! read more

It was my first time here at Diamondback Shooting Sports after being recommended by buddies who spoke highly of their training programs. I started off with the CCW training course. The course was thorough and they walked us through the steps for the application and the fingerprinting was included in the course price. They pretty much give you everything you need to apply (documents and knowledge!) and they leave you to put in the money order and send the docs to AZ DPS. I cannot speak highly enough of the instructor, Sean. He was friendly, knowledgeable, politically neutral, and was eager to answer everyone's questions. Additionally, I took a stroll through the store and noticed that their ammo prices are the best in town, by far. Even better than online prices before shipping. They also have a decent selection of ammo/firearms. read more

They did not exactly have what i wanted but a suitable or even better item at similar price. Was looking for a mossberg 500 ended up with a 590. Overall the experience was good. Although i did want a non display model. Ammo is low priced here and i do not need to ask for help with ammo stached behind a counter. i would recommend. minus one star for the display item. But still a great item. Also i recently learned of its flexibility. read more

Summary: Felt like 'bait & switch'.... you be the judge. Trying to purchase a pistol for my SIL for Christmas. Should be simple. Earlier this week, I sent DSS an email explaining what I wanted to do. No answer. So, I called today and spoke to "Seth". I explained again what I wanted to do. I explained I was looking at the pistol on their website and I asked if they had it. He assured me they did. He advised me to come in, figure out the price with tax, and they'd make a gift card for the full amount. They'd hold the gun and when my SIL came in in January they'd swap the card for the gun. Great! I got to the store. Seth was "too busy with inventory" to see me. I stood around waiting and waiting for someone else. A kid in a red bandana offered to help. It became clear he was new and had no idea how to proceed. He went and got the shaved-head guy in the DSS t-shirt to talk to me. He told me that I could not buy the pistol at the price on their website; I would have to pay the higher (~50%) in-store price. He dove into a rather logically untenable explanation and then started 'mansplaining' how to calculate what an hour of my time was worth. I stopped him. I said I have a PhD and an MD and I do not appreciate being talked down to; especially by someone who is trying to sell me something . He went and got Seth. Seth was now available. Seth claimed we'd had a "misunderstanding". He would not sell me the gun on the website at that price in the store. He advised me to pursue a circuitous route to purchasing it. I declined. Interestingly, as Seth spoke, the kid in the red bandana mentioned that the gun on-line was of lesser quality and that's why it was cheaper. Another reason I declined. This incident may be a simple misunderstanding, but my "BS" meter told me to walk out. I won't be back. read more

Was looking to get a new Ar10 or equivalent. Told, with a serious face, that they don't have any 308 Win rifles. Maybe be that's true, but obviously missing out on a big market. read more

I have been a customer at Diamondback since they had the little store on Kolb. However, the last time I went there, they demanded ID before they would make any sale. Ammo, holster, cleaning supply, whatever they want an ID and have a big sign behind the register saying so. The cashier said that was so they could contact the customer if they made a mistake and over charged them. That doesn't inspire confidence in their operation and seems way too much like a California style of business. At this point, there are much better options for supplies online. read more

Everyone there is friendly and accommodating. They greet you with a smile and a helpful attitude. Never had a problem with anyone in the store. Selection is very limited. They just don't carry enough guns in the store to find specific items you might be looking for. If you want a generic AR, or a generic pistol it's not a problem, but when you start getting specific like I'm looking for a Sig P320X Legion - nope. A CZ Scorpion Evo 3 - nope. A Ruger American Gen 2 in 6.5 Creedmor - nope. Value is hard to rate because if they only have generic firearms their prices are fairly generic like everyone else. read more

I am looking to get my first gun. I'm a little nervous but Went in hoping to ask some questions and ready to buy and buy accessories etc. I look around a bit but no one to help me. One guy tells me three different times he'll be right with me but then goes to someone else when he's free. At one point there are two guys helping one customer and I'm just standing there like an idiot. Finally someone comes and offers to help me, shows me one gun gun for like two minutes and then says he has to help someone else and walks away. I wait a bit longer and no one offers to help. So I left. I get it, I'm not a gun guy, I didn't go in speaking the lingo and being all confident in what I wanted. But that's why I went to a store, hoping to get help. Nope. read more

Horrible staff called on the phone very unhelpful and they just want to take your money. Horrible service, don't recommend

I was looking for a replacement for my S&W M&P AR 15. Our trailer was broken into while staying at the Best Western in Wichita and it was one of the $6000 worth of items stolen. They didn't have anything in the price range of that model, but the person "helping" me showed me a used palmetto armory model. I asked the price and he showed me a round green tag saying $400, and said $400. Finding out I was a veteran, said I would get a military discount. We went through the background check, and he tore off the tag, gave it to a cashier who rang it up, along with a couple extra magazines. She stapled the price tag to THEIR paperwork instead of giving it to me. Shame on me. I shoved my card in the slot, finished the purchase, and went home. Next morning, I was sending the receipt to my insurance company, and I noticed the price on it was $499.99. Not $400. I called and the person answering the phone said it was on the wall for $499.99. Of course as they kept the tag, I couldn't argue. I tried to convince myself, I made the mistake, and had there been the military discount on the receipt as promised, I might have. At any rate, if you buy from them, do not let them remove the tag from your purchase. Or at least ask if the "military discount " was adding $100 to the price! read more

The best firearms store in Tucson with a great selection and a friendly staff, will keep coming back.

I am updating my review on the bases that DSS did not sell me the gun, instead, I required their service for a transfer. I appreciate the offer to provide me with a gun lock. My apologies for claiming y'all pulled a fast one on me. That is extremely unprofessional for a business with a reputation to keep to be doing and I never really convinced myself of that either. The important service I received were from the men on the floor behind the counter. The flow of guests was steady. Though I did not receive an immediate hello, I was inquired on if I have been helped as soon as the chance was available, such as when finalizing with another guest. Stools to sit on would be a nice touch. I guess I'm just spoiled from the gun store I have purchased many other guns from where I used to live. I study behavior, thus, I will stand my ground on the statement of receiving attitude from the woman at the cash register. No surprise there since I've already experienced it in the past. I'm a big in-and-out type of gal. I appreciate the quick work from the guys on the floor. I appreciate their inquiry on if they could assist with anything else. This location is convenient so I may return. P.S. thanks for calling out my social media name. Glad it's "interesting" to you. I have a better idea on what you were aiming at with that comment. The first gun I purchased here is doing great. I won't forget the kindness I received from the men in the back while the cashier woman attempted to deny me of that. Take care, stay safe, & 2A. read more

Diamondback Shooting Sports - #judytoxic in here rn - Guns & Ammo Near Me - Tucson, Arizona

This used to be my favorite shop in Tucson, but after a recent visit I have to revisit my review. This place has lost some of its way. I came in to buy a lower but after being ignored for about 15 minutes, I decided to leave. They're still well stocked in supplies and still the best in town for that. But if you're looking for any interaction for the staff, this just isn't the place anymore read more

I have made MANY purchases at your store. I was in on this past weekend and you placed stickers on every sale tag with even smaller print than before. I would like to see the make, model, and price without needing to be a foot away with readers. If I have to ask, I won't ask. read more

Some of the best prices on ammo in town, great customer service, selection and always have a gunsmith available. What more could you ask for? read more

I went to Diamondback Shooting yesterday with a friend just to look around. First and foremost, the location is super clean. Everything is totally organized and when from the door, you can see what direction you need to go in. Second, not only were they full staffed, but the employees with efficient, proficient and extremely knowledgeable. They never treated me like a "woman in a man's shop" like I have had happen before in the past at other shooting shops. Last, they have a vast collection of everything, anyone could possibly need. Every where I moved I was like, "Ooooh I need that, and that, and that." read more

Excellent selection and the staff is amazing! One of the best gun shops in Southern Arizona.

Great place for ammo and firearm needs. CCW class was good. I've been trying to reserve a slot for their Security classes but it seems impossible to make contact with anyone about their training so I'll have to look elsewhere. read more

Great customer service - very helpful, knowledge staff. Good selection of firearms and ammunition.

Great store for nearly all my shooting needs. Diamondback had a good selection and usually has items in stock that are hard to find at other Tucson gun shops. They also have a good selection of ammo at a very competitive price point. Don't forget to ask for Mil/LE discount. read more

Owner was awesome. Helped correct a odd issue that upset me. He stepped in and made thing not just right, but totally awesome. Selection is vast and salespeople know their guns. They even have a special section for police officers. Need a gun or just looking, this is the place. I walked out with a Sig carry and love it. I will return for Ammo as their prices are also great. One perk is they offer a variety of gun courses that all new gun owners should take read more

I had not been in Diamondback in maybe twenty years. I've been a LEO, firearms instructor, and FFL dealer in the past, so I know gun stores. I just needed fingerprints today and they were the closest. as Soon as I walked in the door, staff made eye contact and asked how they could help. Within five minutes my prints were being taken by a very competent young man. The decor, professionalism and courtesy of the staff sets the bar very high for the rest of them. read more

Came in here to see a friend of her friends they look like it has a lot of gun stuff guns for sale bullets lots of stuff T-shirts they sell t-shirts to so whenever I decide to buy anything I might go here read more

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Just moved to Tucson about a couple months ago and was looking for a good gunsmith and Kevin / D-Back do not disappoint. They are prompt, friendly, and professional. I will come back for all of my firearm needs, and will take my wife here for lessons. read more