Last minute winter sock shopping. Place wasn't too busy. Seems like they had enough of stock. Line moved quickly and everyone was nice. Always a stop for outdoor things. read more

Sportsman's Warehouse - Metal deer - Guns & Ammo Near Me - Tucson, Arizona

The very worst Gun Counter customer service in the area. Stood at the gun counter while a person before me was being helped. After waiting 11 minutes with three other employee's working the gun/optic counter and just seeming to be having a BS session not 15 feet away while not one of them even inquired if i had been helped yet. I finally gave up, and walked out. I bought the Rifle I wanted to purchase at Murphy's. I paid an extra $25.00 but the service was fantastic. I will never go back into Sportsman's again and with Bass Pro soon to open at the Tucson Market Place, I hope they put Sportsman's Warehouse out of business. These people really need to screen or supervise these employee's better. read more

They totally suck. Bought some bear spray to deter stray dogs. I decided that upon reading about it, but it was detrimental to animals Health decided to exchange or get pepper spray. Was unable to return an unopened package. They don't allow returns on this product. I always thought said if it was unopened and you had a receipt that you could return things. I will never shop at the store again. Their policies suck anything bought here unopened should be allowed to be returned, bad policy won't shop here ever again I won't recommend the store read more

Love this place always excellent service They also are very knowledgeable and have a great selection of products would recommend read more

I was in the neighborhood and had some time to kill on a Monday evening, so I decided to check out Sportsman's Warehouse. There's a large selection of items, some of which I was surprised to see in the store. It's not usually difficult for me to find something to spend money on in a store like this. I believe I saw one other customer in the store, so employees were in the majority. No one acknowledged me, even the employee in the same aisle. I did pick up something small that I was looking for that didn't require interaction with staff. Maybe I don't look enough like a sportsman or they think they're too big to fail. I'd rather shop local, but I can't see driving on hour for this level of customer service. The cashiers were very nice! read more

More and more Sportsman's doesn't have what I want. Staff never offers a solution. Staff is very unhelpful and seem increasingly less trained. I'm tired of this store - wish there was an alternative close by. Most recently was there with my son buying a rifle, scope, rings and gun case. Staff was clueless. Finally found someone knowledgeable (we thought) who later mounted the scope and did a terrible job - way off. Very disappointing place now read more

This Tucson location is really a nice one. I was amazed at all the selection of just about everything. My other half and I are working on getting camping gear together and you bet I found just about everything we need. Tents, sleeping bags, stoves, lanterns, fishing gear for him at all price points. Since my guy is very tall, sleeping bags his size are hard to find. That wasn't a problem here and we found a few and in cotton too! Yessss! They have loads of clothing for all outdoor activities and shoes. Guess who found pants his size and length? Yup, He did and they're nice ones. What I love here is they give you information on lots of activities like fishing and of course firearms. The decor? Lots of taxidermied animals. And the sales people are helpful. Oh yes, I'll be back. read more

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That place is awesome , they have anything and everything you need for a wild night in the woods :) Good birthday gifts for someone who enjoys hunting Will be back soon . Thanks to the dudes who were all helpful. read more

This place has completely gone down the drain since it opened, being the only other customer there I grabbed a number and waited for the associate to finish with the customer they were helping, 45 min later he finishes and is approached by a different customer who had just walked into the store and didn't even bother grabbing a number nor was the next number even called. I waited another 45min while the customer went on about his personal life not even asking about firearms (Didn't make a single purchase). I already had my mind set on a revolver and was ready to just go through the long wait of a background check.. Finally almost 2 hours later I handed my ID over and chose the revolver and asked him to run it on my credit card I have with them (I've done this multiple times before) he tells me there's no way to do that. Me thinking policies may have changed I take the loss and decide to leave. On my way out I decided to try my luck buying some taffy with my card on file with the service people in the front of the store, a young man maybe 20 years old takes my ID and finds my card and runs it. I asked him to get his manager and I asked her if I could do the same process at the firearms department which she said yeah. I go back and confront the man and he simply said "well I'm clocking out so they can help you." Dude just didn't want to deal with customers. Apparently this location has 5 Mikes so even if a complaint is made they can't pin point it to a specific one. Pretty strategic. read more

Like every store selling at high prices if they have ammo you want. Amazing how you find all the pistol / rifle ammo but clay target ammo is no where to be found , read more

I would prefer no stars. I tried to purchase YETI cooler online because they had none in the store. The order would never go thru. Called them to ask what the problem was and they couldn't tell me. I tried 4 times and was never successful. Called their customer service twice and they were useless. they just lost a $543.00 sale. read more

I Have been a long time customer and just went to look at some guns and maybe get some ammo. .... as I was walking out a new representative asked me if I found everything I needed and I said no so he walked me to the new area and was Extremely helpful .... this guy didnt stop helping people after he helped me ... I wish I got his name .. I was very impressed because he was so knowledgeable and only worked there a month !! I HIGHLY RECOMMEND THIS LOCATION ... I'm sure there will be rough days with the holidays but Im glad they are still open and hiring great people read more

I'm a long time customer of sportsman's warehouse and have enjoyed buying items around their shop, however their gun department is just plain unhelpful. I'm in the market for a hunting rifle and stopped by the store at 4pm and they had a long line at the counter, so I decided to come back later in the day. I returned at 8pm to see only a few other customers at the counter, I was hopefully I'd be helped quickly. For 45 minutes the associates spoke amongst themselves and to 1 other customer without even acknowledging me! At 9pm the store was closing. I walked out of the store wondering if I were invisible? The gun sales associates are definitely knowledgeable, but I agree with other reviews that their customer service at the gun counter needs a complete overhaul! read more

jeff b i purchased a ruger security 9 on line with laser date 7/24 went to tucson store on 7/26 found and bought the same gun without the laser the store canceled the 7/24 order. they have not refunded my monies 359.00 i spoke with online customer service and they confirmed that the order was canceled but no refund issued??? The man i was talking to was clueless and of course there was no manager available lol after i was on hold for quiet some time. i dont know why i expected sportsmen warehouse to respond differently! i guess its because of what and who they represent. unhappy customer. read more

Went to Sportsman's yesterday to get a casting rod. Although I've done a lot of spin casting, I needed help with these rods and, especially, bait casting reels. Mike in the fishing Dept. was a tremendous help. He steered me through the maze of the many rods in stock. More important, he gave me a lesson in setting up a reel (a lot more complicated than setting up a spinning reel for sure). Then, with a rod & reel all set up for in-store demonstrations, he gave me a lesson in casting. Later when I could practice on my own, it was doggone clear that I had a lot of work to do before I catch my share of striped bass in Maine -- but Mike gave me a big head start. Mike' is patient with novices and, as a retired competitive fisherman, he's extremely knowledgeable. Not really a particularly unusual experience at this cool store where everyone is helpful, but remarkable nonetheless. Mike will help you out too. read more

Sportsman's Warehouse - Maine Striper. - Guns & Ammo Near Me - Tucson, Arizona

I can see why this place has so many 1 star reviews. I went in today to get some information and look at some handguns. I am a middle aged female. There was nobody at the counter; neither customers or employees. I took a number and stood there. Eventually 2 guys came up to the counter and wanted to see some rifles. They came after me. They didn't take a number. The staff person came to help them while I continued to stand there. It is clear that you employ people that don't know how to provide proper customer service to ALL customers. Clearly you cater to MEN...hence the name of your store. I asked the greeter MAN when I left if this is how the process is supposed to go at your store and he said not usually, but "have a nice day". WTF. I will never go back and I will be buying my firearm at another store that realizes that women DO have money to buy guns to protect us from MEN. read more

Your service e has been negligent and disgusting. I have called 16 times spoke to assistant manager Mike and manager Brook who are condescending and rude. I needed help with a refund for a semi automatic rifle that said it was picked up and they think it's a laughable matter saying that would never happen, yet I have an email saying it did. I've been hung up on, laughed at. And overall this is the worst customer service experience I have had in my life. I have called the police to help me because I don't know what to do. And by the way, they say that corporate needs to help me because they don't have access to all the information the need. Complete failures!! read more

No star here came with my daughter to buy her first rifle had to wait for paperwork to be approved by government she was approved so we came to pick up the rifle and management canceled her paperwork 2 days before it expired will never shop at a sportsman's again read more

Website showed multiple items in store and in stock...but none on shelves. No one in store could help, including customer service. Not worth a visit. read more

Coming to Sportsman to purchase my first firearm was the best decision I could make. Ever since purchasing my first Firearm, I have gone back to get more and meeting one of the best sales reps Todd was honestly a blessing in disguise. Very big fan of his humor, the way he just connected with me and truly did answer all (and I mean all) of my questions confidently and if he didn't have the answer he would find it! Todd is one of the biggest reasons why I'm going back! read more

I came into this store for the first time ever today to pick up a few things. The store was very well organized, and super clean. I was looking at a few items in a case and there was no employees around the case. Without me asking anyone I heard on the PA system for an employee to come to the counter I was at. The person who helped me was friendly and very professional. I will def be back to this store in the future!! read more

Great sportsman's location, helpful staff and plenty of selection. I've been to this location many times and never been disappointed.

Went to gun counter Took a number Clerk called my number and from start he hardly talked. Didn't ask what I was looking for I felt like I was really inconvenience if him I was struggling to operate pistol...he just stood there Phone rang he answered and left me standing JERK!! WILL NOT RETURN TO A SPORTSMANS WAREHOUSE PLUS PRICES HIGH...shop around read more

Great store. Clean and the employees were helpful and nice! I didn't find everything I needed, but they did their best to be sure and also provided options. Funny that the only bad reviews are from entitled gun owners. read more

Less than ZERO. WORST CUSTOMER SERVICE EVER!!! Five employees standing behind the gun counter (including the manager) watching the only employee who was actually working. They let myself and another customer stand there for thirty minutes without saying a word. When they started leaving I asked if anyone was working and the manager told me they were stacked with paperwork. If they were indeed busy (they did not look busy, eating snacks and joking around) why didn't they speak up earlier, or at least acknowledge us. I have literally spent tens of thousands of dollars there over the years. That is over. Never again will I go there. read more

Every time I go to the gun section at Sportsman's I hardly get any services. Just wanted to ask questions. I did buy guns and ammo in the past but the time I have to spend waiting for someone doesn't make it worth my while. Went to Murphys and wow a big difference in services!! No 2 gun stores are the same. If I was working there the customer is always number 1!!! read more

Called to get some information from the gun section in the morning and this dude answers rude as hell then hangs up before I can asked if they had any Ammo and other things I was looking for. Pretty shit service, but they get a lot of reviews for their bad service so haha read more

I am so disappointed. The employee refused to sell me a gun today because he felt I was buying it for someone else. I was buying the gun for myself! read more

Guy at the gun counter assumed because my wife handed me my debit card she was buy the gun I was putting in my name. He could've cared less I was spending over 1k ...complete moron and to judge myself or my wife. I'll never spend another dollar in this corporate setting again. Thank God for gun stores who educate and work with their customers beside asking a dumb question and then jumping to conclusions...because I'm not in a suit on Sunday doesn't mean I don't make more in an hour than that kid makes all week. I'd recommend get my guns and ammo somewhere local and with someone who respects their customers read more

My experiences with this Sportsman's Warehouse location have been nothing short of exemplary! Brook Hudson, the store manager, is without question one of the most knowledgeable, personable and PROFESSIONAL people I've ever had the pleasure of doing business with. I've spent a considerable amount of money at that location over the last few years, ALL BECAUSE OF BROOKE. Her attention to detail and customer focus are far beyond that of many, many others at competitor locations. In a rare instance, a customer service issue presented itself and she completely took ownership of the situation, DID NOT throw her employees under the bus and was able to present an amicable solution to the problem. Are there other places to buy some of the same gear? You bet. Could I save money sometimes shopping elsewhere? Also true. Will I be treated the same by the staff (let alone the store manager) at competitor locations? No FRIGGIN' way! I'm grateful to Brooke and the rest of the staff at this location for making this my "go-to" store for all things firearm related. Keep up the great work! read more

I've been to this location three times now and each time my eyes get bigger. Sportsman's is a great place for outdoor activity. They have a huge and varied inventory of tons of stuff and stuff that you probably wouldn't even have thought of. They have as much to offer, more in some categories, as REI and Summer Hut and the other chains like Big 5 and Sports Authority. And their prices on many items are lower. If you like camping, this is a great place to check out. They have packs, tents, bags, and all the cool stuff and more. Their tents are on display and are easy to check out. They got you covered for hunting and shooting. Long guns, hand guns, ammo, targets and accessories galore. They also have very helpful and knowledgeable staff. Well the staff throughout the store is very helpful and knowledgeable and friendly. Sportswear for men and women is available, though mostly slanted toward hunting and camping. Some outdoor activities sportswear is available as well, though not as much as at Sports Authority, which has the largest selection, I think. Fishing? Yup. They've got tons of other things that make it worthwhile to just go and explore. They even carry Innova discs (disc golf) here! And they also have portable Disc Catcher baskets. Amazing. Check it out. read more

Interesting business model. If you order ship to store, you will be charged for your purchase, then sent an email with an estimated arrival date. There is no tracking information available; the store and corporate customer service will not help, so if your order is late, you are left sitting wondering when, and even if, you will ever receive your possessions. Since all that is automated in this day and age, can't really recommend. read more

Great selection of everything very helpful staff good location reasonable prices really can't beat it especially when Cabela's is 100 miles away read more

Went in to get a holster. Went to the gun counter for assistance. Took a number (79) sign said now serving 78. Stood and watched one person leave the counter as three employees stood and told jokes ignoring me and others waiting for service. The shelves didn't have a holster fitting what I was looking for. This place is crap. Business must be so good during the recession they don't need mine. read more

If they're were a negative rating I would choose it. They're in need of some serious customer service training. Yes they where people waiting to be helped but they had quite a few people working. When I got to the counter the conversation went pretty much like this. "I'm interested in two things, this model and this one, both about totaling 2K dollars and change. "Yeah we don't have those in stock" Me "Are you going to? " Not sure, they go quick when we do". Me "Bye": I obviously will never go in there for anything after that experience. There were so many other better ways to respond and it was a major failure in customer service. I guess they didn't need my over 2K dollar planned purchase. I will definitely be spending my money elsewhere from now on. Another case of what could be a great experience and store ruined by poor treatment. read more

Bought a couple guns here, the people at the desk know there shit, and the background check is fast, what else is there right .

Great selection of outdoor gear, centered more toward the hunter/fishing crowd. But they carry tons of gear for all forms of outdoor recreation. Ammo selection is outstanding and prices are some of the best in town. Recent deer and turkey hunting trips had me back in Sportsman's a couple times back to back. Staff was great and even recognized me as a "regular". They are knowledgeable and can point you in the right direction if you have any questions. read more

Sportsman's Warehouse - Guns & Ammo Near Me - Tucson, Arizona

Awesome experience for a first timer. They answered all of my "noob" questions which I'm sure were stupid but doing so made me feel very comfortable with my purchase I'm am glad we chose this place to do business I will be back GOOD JOB GUYS read more

I left a bad review a while ago and just only a few days ago went back and gave it another shot. Went back to hunting area getting ready for a hunt and they had all I needed and more. Talked to the archery lead or manager, I believe Caleb was his name great guy he knew his stuff and was very helpful. He was able to answer all my questions and recommend new things to try. I told him a problem I was having with bow and told me a way I could fix it or I could bring back to him. Great guy definitely be back when he's working. And will definitely recommend this store and the archery lead/manager Caleb to friends and family who need help with hunting, guns, and archery stuff. read more

Great place to shop. Could stay there all day. Some day the liberals will take over completely maybe. We are lucky to live in a state where freedom isn't just history. Lots of things to see. I'll be back. read more