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Diane M Stacey, DDS MS

3.8 (13 reviews)
Closed • 8:00 am - 5:00 pm

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Joshua M. Ignatowicz, DMD & Associates - Joshua M Ignatowicz, DMD, DICOI, DIDIA...
aka "Dr. I"

Joshua M. Ignatowicz, DMD & Associates

4.2(123 reviews)
2.4 mi

Lack of Quality of Care and Lack of Communication! First of…read moreall the X-rays were excessive to say the least. The day of my cleaning I briefly met with Dr. Chen Very disappointed. He didn't talk to me . He was not friendly , and didn't explain anything to me . He didn't give me any options at all about what I needed. I had to ask about fillings for my front teeth. They said I needed 4 fillings .OK So I scheduled them. The day of the filling process was horrible service from Dr. Chen. Absolutely no communication with me when he walked in the room to get started. He didn't go over the plan or inform me what type of filling they were using on me. He didn't give me options or tell me any info about his plans for my mouth. He didn't check in with me at all during the procedure , or explain as he was going . He didn't ask how I was doing or if I was feeling ok at any time ! At one point I had to STOP him to ask what he was doing or how it was going because I wasn't doing ok. I was feeling anxious and not secure. Then I had to YELL stop because I could FEEL the drilling he was doing. I was very upset when I left , and the fillings were super gritty, and they left a terrible acetone smell and taste in my mouth. It was a terrible experience I left very upset. My mouth stayed numb for 3-4 hours after that as well. And my top gums were sore for days !! Never again would I see Dr.Chen. I never once even met Dr. Ignatowicz. Dr. Chen you need to talk to your patients and ask them questions .You should explain things and give them treatment options. You need to see if they are OK and let them know your plans and procedures as you begin ! And you definitely need to check in on them when you are sitting them through 4 FILLING IN ONE SITTING!! January 2026 , Horizon Ridge Pkwy

Nothing but love and care from them always. I have been coming here since the day they opened and…read morenow my baby's go here. They care immensely and are nothing but respectful! Office is always clean and friendly and I love how they have younger students in the office checking you in and learning too. Best dental practice hands down and the awards speak for themselves.

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Beautiful new office building.

Diane M Stacey, DDS MS - orthodontists - Updated July 2026

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