My son has been going to this office since he was born and I will be completely honest I hated…read moregoing to this doctors office, each and every visit. It was like dreading a root canal. Between the rude front desk, HIGH TURN OVER RATE ( I swear every visit I would see someone new who didn't know what they were doing), the unorganized staff in the back to the ridiculously long wait times, it was just too much to tolerate. So I stopped taking him for a while to this office. Now after I had my daughter I gave this office another try, due to the fact it was close to my home. But once again experienced the same HORRIBLE, UNORGANIZED, RUDE service. So I stopped taking her. It wasn't until I returned to Virginia to handle my daughters 3 year visit that all of that changed. I had the absolute pleasure of getting an appointment with a new practitioner they hired by the name of Arielle!!! And OMG!!!!!!! this doctor is absolutely AMAZING!!!!!! From start to finish she completely made not only myself but my daughter feel so comfortable!!!! My daughter was pulled back ON TIME, and everything ran like a well oiled machine!!!!! Arielle was BEYOND PROFESSIONAL and so personable (I say this because a lot of those drs are very dry and have little to no personalities) at the same time!! Arielle stayed smiling with my daughter, laughing with her and was so THROUGH!! She even called after her appointment to follow up with results after a test that was given and was even just as great over the phone. I LOVE HER and wouldn't make another appointment to see anyone but her! I was so pleased. Thank you seriously Arielle over and over again!!!!

Be ready to not be able to get your medical records if you have an unpaid balance. They will not…read morerelease our children's records until a balance is paid. We are working with our insurance to get it paid because it should be covered but just a heads up for any new patients coming or ones leaving.

Great care as always,staff are very helpful, cautious with Covid19 care…read more Daughter loves coming because we get icecream right after at the McDonald's across the way.

I've been taking both of my kids here since they were born based off of high recommendations from…read moremany friends. The level of service here is amazing. Top notch professionalism as well as compassionate care for the little ones. I will continue bringing all my kids here until they grow out of pediatrics. Btw we see Dr Gerbus and he is awesome!

We're back home for good and had to find a new pediatrician for my brand new baby, and her older…read moresiblings. We heard great things about a Dr. Baker who is at the practice, but she is so in demand that we were scheduled with a different physician, Dr. Kaloji. Upon entering there are two doors, the left side is meant as a "sick" side, and the right side is for those who are not sick. I didn't realize that, and we ended up waiting in the sick area side after checking in, though thankfully we were the only people waiting there. So be aware! I'm not sure when our appointment was but we had waited 20 minutes in the waiting room since we had checked in. I say I don't know when the appointment was because we were told and confirmed at 10:15am when we called and made the appointment, but the confirmation text message said 10:05am -- which is a really weird time, but who knows. The nurse who did intake was nice and didn't rush us. She also came back after speaking with Dr. Kaloji and gave my baby her shots, and the information/dosage sheet for adverse reactions and weight for medication should a fever arise. Dr. Kaloji was really nice. I enjoyed speaking with her, and I liked how she communicated with us. She listened to my concerns and went over each one. She didn't rush us and with each concern I had, she gave me information on what to expect as she gets bigger. We've only had one visit, but I'm hoping the trend continues to be as great as this one. Hopefully Dr. Baker is just as great, but if not, I'd absolutely come back to see Dr. Kaloji for follow up appointments as well.

We love Dr. Baker! My now 6-month-old has been a patient of Dr. Baker from the beginning. She is…read moreincredibly nice, thorough and has a very calm demeanor that makes my daughter feel comfortable when being seen. She is always happy to answer any questions we have and doesn't rush us out. I highly recommend her and plan to have her be my daughters pediatrician as she grows. Side note: anytime I call with questions for the nurse or doctor, my phone call is returned in usually no more than 30 mins. The staff is super friendly and helpful. We have also seen Dr. Nottingham for a visit regarding eczema and we really liked him, too.

Dr. Scott has been our son's pediatrician since he was born. My husband and I both knew we were…read moregoing to really like Dr. Scott because of his attitude, his gentleness, and the proximity of where both Chesapeake Pediatrics' buildings were in relation to our home, and both our work. I remember how he was able to reassure me the day after he was born. At every doctor visit, he gives a book to our son which makes him very happy. He actually had an appointment yesterday with Dr. Scott about his behavior and he was able to lead us in the right direction (he is now 6.5 years). I find him very sincere and he genuinely cares for all his kids. He works out of two offices, Chesapeake Pediatrics off Hanbury that is literally down the road from my place of business. The main building is off Kempsville Road at Oakbrooke. Both businesses are very convenient. I highly recommend him to any momma looking for a pediatrician!!! I definitely recommend Chesapeake Pediatrics as a whole!!!

Dr Gerbus is an amazing human and physician. My daughter was born during Covid and I wanted to get…read moreher home as soon as possible. Because of him going above and beyond, I was able to keep her home and he had me bring her in for daily weights until she started gaining weight again. Sometimes he's behind in the afternoon but he takes his time with his patients so I will gladly wait for him. My daughter has been seen by several of their doctors at this practice. Another older gentleman (I can't remember his name) was one of the first medical providers that addressed my PPD. I was so anxious about her weight, I was keeping a journal of her intake & output (I'm an RN so I had my daughter on strict I&Os). He told me I didn't need to write in my journal anymore and to trust my maternal instincts. I needed to hear that more than he knew. I don't always agree with them but I trust their decisions. For example, I thought she needed antibiotics sometimes but didn't always get them. and that's ok. I trust these doctors and I'm thankful to have them taking care of my daughter.

Great staff for the most part. Was a bit rushed and ignored despite my medical knowledge on what my…read morekid may be experiencing. However in the end the care needed was given

My children and I have been patients here forever!! I love this practice! This is their newest…read moreoffice & it's extremely close to my home. The office is decorated in vibrant colors & has cute murals all over the walls. They have a sick and well child waiting area with TVs and books to keep them occupied while waiting to be called back by the nurse. The front desk staff is super nice. We saw Dr. Fred Fink at this location & we just love him. If you're looking for quality care for your child, please give them a try. You won't be disappointed.

Well I was looking for a new Pediatrician for my son. Which I read up on this place which the…read morereviews was awesome and it's close to home. You walk in it's colorful full of books for the kids to read also have mask for people who are sick because who wants to be next to someone coughing not me. The wait for my Dr was not so bad It just took a while because they lost my sons paper work which was probably a bad communication. So our stay was a bit longer then usual. I really enjoyed the staff and the atmosphere here and I'm glad I choose this office for my sons needs. They're really great and have a good staff behind them. Thank you

Dr. Urban is a wonderful pediatrician. We have been coming to her since our little one was an…read moreinfant. The front desk staff, however, is unfriendly and unprofessional. On one occasion, my appointment was scheduled incorrectly. Wrong date/time, completely incorrect location. After showing up for the appointment I did agree to, I was told that my appointment was actually the day before at the alternate Greenbrier location. Driving out to Grassfield is inconvenient enough, I would never setup an appointment at the Greenbrier location. The woman who set my appointment incorrectly over the phone offered no apologies and told me to come back in the afternoon as that was when the doctor was available. I drove all the way home to Western Branch, and then all the way back to Grassfield. To top it off, I received an automated phone call notifying me of my "missed" appointment and letting me know there would be a charge next time. A letter in the mail followed. I sent the office manager a letter regarding the matter. A few weeks later, we showed up for my son's well child visit. The front desk staff was very cold, refused to smile or even make eye contact. I'm a nursing student, my mother is a physician, and I've worked in customer service for over ten years. I'm the type of person who shows up well before myappointment time. I always provide enough notice when cancelling appointments. While we love Dr. Urban, we will be looking for a new pediatrician. UPDATE: 05/18 I received a phone call and follow up letter from the office manager. She apologized for the situation and removed the missed appointment from our record. I've updated my review to reflect the resolution of the issue and our satisfaction with Dr. Urban.

We have used Pediatric Specialists since my 20 year old son was born, Dr. Beltran is the best top…read morenotch. She really cares about her patients and listens for any clues that may tell her that there may be an issue with a situation concerning their health. I do not recommend Dr. Holland though, she does not seem to keep up with basic medical information. Over all I have loved the care there just pick which Dr. you wish to use carefully.

I was told my daughter needed shots. That she already had but the records were not reviewed…read morecorrectly.

This practice is not new, but new to the PA area…read more The location is beside the new Sentara Hospital and closer to Princess Anne Rd. in the Glenn Mitchell Building. I have only been to this satellite office twice and have been impressed. The entire complex is only seven years old and still looks new. The parking lot has plenty of room and has always been clean. The small lobby prior to getting on the elevator was clear of debris. Two elevators are in the three story building which is adequate. Sentara Pediatric is located on the third floor, right off the elevators and left side of corridor. The check in has been very easy and proved a breeze on my last visit too. They of course need an insurance card on every visit which is there new policy. AS well asking if your child, or you have traveled outside of the U.S. The waiting room is new, spacious, sophisticated and even has a new born area that is walled off with class. This is the waiting room that you seldom get, but always want. A few toys are on the table, but no annoying TV running kids cartoons, or movies that usually get ignored any way. It took no time at all for my son to be called back to his primary physician Dr. Victoria Strasnick. Her nurse Mary did her thing with weight and height first. The back area is very clean and organized. I also saw the doctors secretary Candice who answers the phone and is super wonderful all of the time. The standard put in a room and told the doctor will be in shortly which in some offices could mean 10-15, maybe in 20 plus minutes. Well my son's doctor popped in immediately and gave him a great exam. She also allows time to talk about how he is doing at school, look at his current games he plays on his phone and is most often high energy smiling constantly. We come to this practice for several reasons, most certainly Dr. Strasnick who has been often voted best of Hampton Roads. However, we also go her for there ease of getting into the office and that is usually a pitfall of pediatricians, especially on Mondays. Another reason is office sick visits that start at 7:30 AM, no appointment required, this is rare folks. Also, she has a great supporting cast of experienced physicians around her, important when your doctor may be on vacation etc. This is now our 10th year with Sentara Pediatric Physicians. I have recommended them to many friends, several who now have there children as patients. I often get thanked by these friends because they know the difference and in some cases had made changes. Our family has been happy with their care and I think yours would be too