Sales manager Donna was so kind and helpful…read more Great variety of items!! Value is good compared w other clothing/shoes stores.

Carries lots of well known brands and are always really helpful. Socks, sandals, cushions and…read moreinsoles, dress shoes, high heels, sneakers, running shoes, boots (fashion or even steel toe), they have quite a selection. If they don't have the one you're looking for, then they'll find it for you (order it online or direct you to another location that has it in stock). You can also order online and if you need to make a return, you can either ship it back or return to a physical location of your choice.

This was my first time shopping in a Talbots store. I found a good selection of casual and dressy…read morewomen's clothing in regular and petite sizes. The clothing was affordable because of a sale, but I personally would not pay full price for most of the items (e.g., $125 for casual pants). I arrived at the store about 10-15 minutes after opening time on a Monday morning, and there were 8-10 other shoppers present, likely due to the sale. No one greeted me initially, but eventually a salesperson asked if she could start a dressing room for me. I tried on quite a few items, and maybe 15 minutes later a salesperson asked if anyone in the dressing area needed help. Because there were other women trying on clothing while I was there, I asked another customer for feedback about how an item looked. I didn't mind doing this. However, if the store were less busy, perhaps a salesperson might have returned to the dressing room earlier and been able to offer the feedback herself.

The customer service at this Talbots and Talbots Petite is (and has been) stellar! I am a Talbots…read morecardholder and the main reason I do shop at Talbots is for the individualized, courteous service. I never feel pressured to purchase anything at this location. Today I had the privilege of dropping by to see Carol, the volunteer coordinator for The Perfect Fit in Allentown. Talbots was extremely generous in donating 10% off all transactions today to The Perfect Fit for Working Women (a program of the YWCA). The manager, Donna Barry, was so helpful and she is so incredibly "pro-community." Every single employee could not have been genuinely more kind. This says a lot, especially since the store is having a "30 percent off everything" sale.

What a fabulous variety of all of the best running shoes (and walking). I walked in stating that I…read morewasn't interested in New Balance. Left with New Balance!! Thomas was very patient and helpful. I highly recommend! Not only do they have items like "blister protection - Body Glide;" they have running attire, accessories. You name it. If you are going for your first time, visit the website for a 5 dollar off coupon.

Very helpful shoe store for serious walkers/ runners. The…read moreinventory caters to people who want functionality and style and who are willing to pay good money for a pair of shoes! The staff are helpful and cater 1:1 so you will get lots of individual attention.

Crappy store with nothing but empty boxes in the houseware department because of all the stuff is…read morestolen. Poor selection throughout as it serves a very low end demographic that is the Lehigh Valley. Oh good luck trying to find a register open. You'll have to walk through the entire store to find that one upstairs and maybe two downstairs lol

Employees are super helpful! Great selection of retail items, from shoes to bags to jewelry.read more

Store manager Brianna and Abbey were so patient and helpful as I tried on many outfits. I called…read morethe night before to let them know I had cleared out my closet and needed some help. First of all, they respected my desire to find a few outfits. It took quite awhile for me (as it always seems to this is just something about me). The service was outstanding. The clothing at Chico's is somewhat expensive in my opinion. For me, I appreciate the discounts and promotions - and they are substantial. I would have liked to see some lined dresses (that just gives my age away!!)

PLEASE DO NOT SHOP at this Chicos location! Unprofessional and tacky is not even close to how bad…read morethis staff is. I arrived on a Monday...no one in the entire store. Everything on sale, and I had a coupon. I was ready to purchase many items needed for an upcoming trip. I nicely asked the 2 salespeople at the desk if I could make an even exchange on an item (with ALL tags in tact) that I needed in a smaller size. One woman said "I'm not the manager, and you have to ask the manager", who was standing directly beside her! The manager was eating a sandwich as she looked at me in a very condescending manner. She asked me to repeat my request. I nicely repeated my request (even though I knew she heard me, but I also work in retail, so I wanted to be gracious). As she continued eating her sandwich behind the service desk, right out in the open, the manager tells me she cannot accommodate me. All while holding her hand up in front of her mouth as she spoke and did not even use a napkin. The manager said she will only accept a return within 2-3 days. (Like what??) I thanked them and then immediately left because I just could not stand to give my money to that store after this interaction. The manager took another bite of her lunch (like use your employee room to eat your food!) and didn't even look up at me again. These women were beyond uninviting and rude! No wonder the store was empty with zero customers.

This place always has a great collection of fan merchandise, often items that cannot be found in…read moreother local big-name sporting goods stores. In addition, the employees are always extremely helpful and go out of their way to help the customers (even my 15 yr old commented at how helpful the employees were on our last visit). Friendly, proactive service is often a rarity in retail today but this store has it!

the "dude" with gauge in his ear was unhelpful and ignorant. the woman in the store was just as…read morebad. I was there with a friend who was trying on boots and several boxes were mismatched with sizes AND colors. I mentioned this to the man who said that some shoes look different because of the type of leather and that those boots were to be together... we continued to search for matching boot sizes. the man stood there as if he was a stoned statue. While purchasing, the woman said nothing when I mentioned that we left the boxes out that were mismatched. I'm not sure but either this was a case of ageism ( we are older people) mutism, or just typical Americans lacking etiquette. I will never go there again.

I had a great experience here thanks to one of the managers, Toni Schwartz. She was incredibly…read morehelpful in finding the perfect pair of shoes for me. She was also extremely knowledgeable, very kind and made me feel so welcome. I will definitely return to this store specifically because of her and how wonderful she made my experience.

Received bag as a gift. Had the original receipt but no tag. Wanted to trade it on a larger one…read morewhich was more money which means I would be spending, the problem was the tag was taken off of the product. The lady refused to return it without the tag attached. Told me it is their policy. Will not go back to this store. Another accommodated me and was happy to get another sale.

I love lulu lemon but this store has terrible customer service. I had a year old pair of ABC paints…read morethat ripped where the belt look connected to the pants. I was told there was nothing they could do because it was "normal wear and tear" despite them never having heard of this happening before. If they thing pants ripping somewhere other than a seam is normal wear and tear then they might as well state no returns/exchanges. I called another store and they said they would gladly exchange the pants. I recommend finding a different lululemon store