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    DICK'S Sporting Goods

    1.9 (30 reviews)
    Open 9:00 am - 9:00 pm
    Updated 2 months ago

    DICK'S Sporting Goods Photos

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    Location of seam unravel

    This store is not worth the 2 stars. We came in to return a Jordan backpack that came apart at a seam in an area that isn't even handled by the top. The cashier looked confused at our request. She stated if they couldn't resell it it was unreturnable. Because it is white it shows some marks per usual with anything white and for a kid. I helped her access my receipt on her register because she couldn't do mine on the phone. I told her I wanted a manager and she called for one. When the manager came he did not introduce himself just looked at the bag and smuggly stated did she tell you the policy? I showed him that there was virtually no wear on the bag other than some pen marks on the white. At that point I questioned his logic at not even looking at the damage showing the condition was good aside from the defect. The return/exchange policy is pretty clear online. And we were within our right to return. Been a loyal Chicago area customer since I was a kid spending thousands on all sports but this experience and lack of customer service has helped lose this family of 6. Just like any brick and mortar store, get better or you will be a Halloween City next season.

    Kids baseball glove
    Stephen M.

    I only shop here every 2 or 3 years when they have something I need. I can usually find exactly what I need quickly. If you are into sports this is a great place to shop. On this occasion I went in to find a basic wooden baseball bat. It is going to be part of a Halloween costume for my youngest. While we were there we picked up a few other things. The employees were very nice and helpful. My only issue was I asked to have my receipt emailed and I have not received it yet.

    Entrance
    Candi B.

    Sports is the hottest place to shop with the super bowl Feb 7 all the Bucs Apparel going for much higher prices then ever before. Same items higher prices. This establishment is usually calm shopping but it was buzzing with ppl attempting to get Bucs gear. It's a big deal to host the super bowl but the hosting team to actually be playing in the super bowl is huge. So if you need a Bucs Jersey for $100 this is a place to go. They have all right merchandise right at the front inthe store

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    6 months ago

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    10 years ago

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    7 years ago

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    6 years ago

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    10 years ago

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    9 years ago

    Don't go in 1/2 hour to closing to pick out something quick . They are very much in a rush to get you out . Thanx a lot Dicks.

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    6 years ago

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    12 years ago

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    13 years ago

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    11 years ago

    Absolutely horrible customer service! Management and staff are not too knowledgable on merchandise sold at their store.

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    13 years ago

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    11 years ago

    I always get my fishing stuff from here and bass pro. Always a great selection and good quality products.

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    Nike Clearance Store - Orlando Marketplace

    Nike Clearance Store - Orlando Marketplace

    4.4(48 reviews)
    20.5 miInternational Drive / I-Drive
    $$

    Cleaned and organized. Staff were extremely helpful. I found tons of items that were twice the…read moreprice on the actually Nike website! Highly recommend.

    Hey - I'm from Beaverton, OR. You know, the birthplace and HQ for Nike. We went here to day looking…read morefor some deals, killing time before picking up the kiddos from Universal. Had some deals, but we were not at all impressed with the staff today at the front counter. While we waited in line, 3 employees were arguing with each other in full view of the customers, something about some coupon on an iPhone I could tell one girl was getting really upset. The whole time there was a small line of customers waiting to check out. Whatever - eventually the one girl walks away, clearly flustered. We proceed to check out. The girl wearing the cowboy hat asks us very fast "cash or card" like hurry the hell up. "Card" we reply. She then just angrily points at the counter for us to place our items to buy. She rings us up like a robot, clearly pissed at something. Then she takes the same iPhone from the argument earlier and shoves it in my wife's face. "Email!" she says. My wife asks why do you need my email? "You won't get a receipt without it" That's fine, we are 3K miles from home, we like what we bought and we certainly aren't returning it. Also we can read the 50 signs spread out throughout the store "ALL SALES FINAL - NO RETURNS" and we are totally fine with that, no problem. Wife says, no thanks I don't want to put my email in you guys probably already have it anyways", her: "you won't get 10% off, 15% off, you get no receipt!" Really? Since when? That attitude and pure disdain displayed to us clearly shows she hates her job. I get it, people have rough days, but after witnessing how she treated her fellow employee in front of customers and the rudeness displayed to us, I felt the need to write this review. Not an asset or good ambassador for our beloved hometown Nike. Do better, Just do it. Terrible customer service.

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    Nike Clearance Store - Orlando Marketplace
    Nike Clearance Store - Orlando Marketplace
    Nike Clearance Store - Orlando Marketplace

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    Outdoor World

    Outdoor World

    3.9(8 reviews)
    20.4 miInternational Drive / I-Drive
    $$$

    Such a great store with wonderful life size outdoorsy decor. They also do a superb decorating job…read morein the Christmas spirit. Store is organized by outdoor activities--fishing, hunting, camping, etc I especially love the foods section that includes chili kits, rubs, jerky and sauces. A downside is often the absence of shelf pricing. I've left many things behind due to this. Lots of wonderful clothing, especially for cold weather--thermals, fleeces, fllannels. Has outdoor appliances like dehydrators, grills, tools. Even has a toys section. Saw some great sales today $15 fleece jackets, 25% off lots of clothing, etc. Certainly worth a gander for everyone.

    This is a review for their archery department…read more I decided recently that I wanted to get back into archery (which for me means traditional target shooting with a recurve bow). After receiving terrible service at a local shop in Gainesville, my boyfriend (who was buying this for me as a birthday present) and I came here. Upon walking into that section they really only have compound bows for bowhunting on display and some very expensive all wood recurves hanging behind the counter. There were plenty of people behind the counter though, and one man asked if we needed any help. We told him what we were looking for and that I was a novice archer who had last shot about 6 years ago. He promptly pulled a box out from underneath the counter, told us the price and asked if it was in our range. We said yes and he began putting it together for us. After he had put it together and showed me how it was done, he had me draw it. I said it was fine and more than I shot in High School, which is what I'm looking for since my archery teacher was always pushing me to try a stronger resistance. He then showed me a product called a "whisker biscuit" (I know, sounds lewd right?), which is basically a special attachment to help with nocking the arrow. It holds the arrow in place, meaning it won't fall out mid-release...which I agree is a good idea to have for a novice...especially since this has happened to me! So he attached that on for us. I asked him about a sight and he led us over to where they sell them and selected one to recommend at my re quest of a reasonably priced one. He picked one out and I looked at it, and really liked it! Fiber optic sight with several different pins to mark different distances so there is no need for adjustment once you set them. After attaching everything we had picked out he asked if we need it taken back apart and we did so he obliged. He let us know there was a sale on some arrows and we picked them up as well; he cut them to the proper size and then we were ready to check out! I know it kind of sounds like he was trying to upsell me on a lot of things, but he did listen to our concerns about price and we knew exactly what we were buying. When recommending a product he told us exactly what it was and why it was a good idea, but never said it was a necessity. At any time we could have requested something cheaper or different and I'm sure he would have obliged us with no problem. Great experience, excellent service. Will definitely come back if I need anything. I'm just sad they're in Orlando and not Gainesville :(

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    Outdoor World
    Outdoor World
    Outdoor World

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    DICK'S Sporting Goods - sportswear - Updated May 2026

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