DICK&#x27;S Sporting Goods

I wouldn't recommend this particular location. While products are run of the mill and in line with…read moremanufacturers, customer service was abysmal. Upon entering and walking through the store multiple sales associates made eye contact with me & did not engage or ask if I needed assistance. After asking for help, positioning myself in a place where I was easily accessible to any sales person, I watched as each salesperson helped another patron around me. It took persistently initiating a dialogue to gain some semblance of help that was quickly discontinued. As a young person of color, I will not be returning to this REI location, but will bring my business elsewhere. Really a same, I've enjoyed REI in the past but this experience has been discouraging.

First time actually going to a brick and mortar store like this. Great selection of outer wear of…read morecourse. I mean it's REI! I had to swing in to return a couple of items I'd purchased online and the woman behind the counter was so very accommodating and sweet. There absolutely ZERO hassles. Walked around and was graciously helped by a couple of employees as I was trying to determine the best hiking pants that could carry me through a number of temperature changes. So many good brands to choose from with so having deep discounts too.

Good selection of hiking shoes for a variety of preferences in height and weight of boot

Green parking lot

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Sierra

3.5(18 reviews)

0.3 mi

•$

This is a better version of the TjMax at my pervoud one star in that I hated how the lines were so…read morebad and how everyone punched and kinda moved me out of the way. This place is like a better version of that with less lines and is not as packed on thanksgiving after day in Black Friday

There is only one Sierra store in MA. They have great prices on great merchandise. We will return.read more

Store 2

Store

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Brands like Helly Hansen, Patagonia, Lands End etc. - plus cute stuff like faux fur trims and fur scarves

Marathon Sports

4.4(57 reviews)

6.1 mi

I was in desperate need of a new pair of shoes for a 5k I'm running, as the ones I currently had…read morelost all their support, and chunks were missing from the soles. At this point, my shoes were hurting my performance more than if I were to run barefoot, so it was high time I got some new running shoes. Went in to the store and was immediately assisted by an amiable employee who walked me through a gait test and brought up three pairs of shoes for me to try. Used their test socks (yes, they have test socks!) that match the ones they sell in the store so you can try them on with your shoes. Got useful feedback and recommendations for other brands of shoes that would be a good fit if I wanted to run longer distances. All in all, I left the store with some new socks (Balega silver), a foot roller (Nano X), and a brand new pair of shoes (ASIC Gel-DS Trainer 24) for under $200. Money well spent, and will definitely go back when these shoes are dead!

When i walked in for the first time, there was a "sign up" style sheet of people waiting to be…read morehelped. There were only about 4 workers taking 15+ minutes to help each customer. Leaving everyone else just standing there waiting. No one offered any help until they were done with their current customer. Waited 30+ minutes just to get called, ask for my size in the style i wanted, and then checked out. People revisit this style of service. Very ineffective for customers like myself who know what we want and want to be in and out.

Wrong size shoes

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Happy feet!!!

Action Apparel

5.0(1 review)

19.3 mi

Such a great experience ordering from these people! Large selection, great customer service and a…read moregreat range of pricing options. We ordered embroidered fleeces, the embroidery was well done and the order of twenty eight was ready in 3 business days!

From the owner: All Brands for All Seasons…read more The Action Apparel team brings over 50 years of experience in the uniform and corporate apparel industry. Allow us the opportunity to enhance, update or create your corporate image utilizing our state of the art embroidery and screen printing capabilities. Action Apparel was created to be a single source provider for all business apparel requirements. Whether your needs are for industrial uniforms, heavy duty work wear, sportswear, outerwear, FR/ARC Flash, Hi Visibility safety apparel, security uniforms, or for today's business casual look, Action Apparel has it all!

HIGH VISIBILITY SAFETY CLOTHING & SAFETY GEAR

Team Pride! Uniforms & Work Clothing - All the most sought offer brands and best prices.

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Team Pride! Uniforms & Work Clothing - All the most sought offer brands and best prices.

Neiman Marcus

3.1(33 reviews)

0.6 mi

•$$$$

I am taking the time to write this for what was CLEARLY a one star experience, however, I want to…read morediscuss the second star first. Some months ago I was looking for a particular cosmetic item. I wandered into Neiman Marcus and was greeted by staff at the front of the store. They didn't have what I wanted but they were charming and friendly all the same, and although I didn't really go into Neiman enough to review then, I want to give credit where it is due. This weekend, however, I was on a mission. And that mission was shoes. (Granted, it's often my mission, I even have a blog about shoes.) I was not my finest. It is THE MALL. So I shunned my Feragamos for some comfy Rockports (if you want to wear those stilettos you love so much in old age, you don't want to wear them ALL THE TIME. Your feet with thank me) and did a little couture-a-thon. I love the Natick Collection, on whole, because you can visit all of these high end shops and departments stores without looking and acting like a snob and still receive genuine, warm customer service. Except, apparently, at Neiman Marcus. The "gentleman" in the shoe department did not acknowledge my presence, despite the fact that I was lingering and checking out shoes for a while. I didn't expect attention right away, as he was catering to another woman when I walked over, but when another woman appeared some time after me, in a perfectly pressed shirt and Tory Burch flats he IMMEDIATELY flitted over to her and asked if she needed any help, abandoning the first woman. Um. HELLO. I'm right here. It was a very "Pretty Woman" moment. I looked over to him and the look he shot back at me felt like disdain. This, of course, was hysterical. I really hope this guy makes commission, because I spend more on shoes than some people spend on cars and houses. I headed over to men's where my shopping companion was having a much friendlier experience and told him the story. For shame, Neiman Marcus, for shame. Additionally, the selection was very sparse. Only a few pair from any given designer, and, in many cases, not the most recent offerings from that designer. Did I mention my obsession with shoes yet? Anyway, I won't be back. Ever. PS Dear Shoe Guy: You sell shoes. Get off your high horse. Also, you are WAY too old for that hair. (In other news, I CLEANED UP at Nordstrom.)

Neiman Marcus at the Natick Mall is a exceptional location. We do not have a Neiman Marcus outside…read moreof the Natick Mall and Boston for the entire state of Massachusetts. For this reason, it is a long drive to get to Natick and shop there. It was well worth it, we were warmly greeted by a very attentive Victoria in the fragrances section. We went in knowing exactly what we wanted although she insisted that we keep a open mind and try the scent of other *creed* scents. We tried them, and were pleasantly surprised as to the variety. Victoria was excellent, engaging, and courteous. Customer service is difficult, Neiman Marcus clearly has the training down as i did observe all other representatives performing the same routine with lots of attention and quality. Previous reviews and lower star reviews have a common theme, and it is that the person feels as if net-worth dictates treatment. That the representative or the staff must cater to your arrogance level. "I have this, i spend this, therefore you should treat me better than anyone else" It's absurd and toxic to the community.

Boys Like Girls performs at Neiman Marcus to benefit Franciscan Hospital for Children

Neiman Marcus Natick - more than a store, it's an experience!

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Balenciaga sneakers

lululemon athletica

3.1(30 reviews)

0.5 mi

Great stretchy athletic top and bottom would recommend buying from the store. It's super cute and…read morecomfortable. The one thing that is hard to handle is the pricing but it is definitely worth it.

Store gets quite warm so they put in an air conditioner at one area which blows cold air across the…read morepurses. Fair number of current styles, not much in the way of any sales. They have most of the colors in stock. Located on the second floor of the mall, across from the Nordstrom's.

Inside

Outside

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Inside

JoS. A. Bank

2.5(22 reviews)

0.2 mi

In short: Good prices (big sale), helpful staff, and well organized store made this a very positive…read moreexperience. Suit shopping is not high on my list of priorities but once ever decade or so I think it's important to do. As a still barely clinging to my 20's guy I never really considered shopping here. But a huge sale and a proclamation of its excellence from my brother in-law motivated me to give it a shot. I walked in and honestly, I was overwhelmed. There are tons of suits - some which looked better suited to my grandfather than to me, but I pressed on. I suggest you don't be intimidated by some of the older styles - they're trying to cater to a wide age group and if you ask for help (they are very nice and not pushy or stuffy at all) they'll help you find suits more befitting your style. The store was somewhat busy when I went on a Sunday afternoon (about 6-7 people which I thought was a lot for a small-ish suit store in Framingham) but the employees were walking around to make sure everyone was being helped. The employees showed me which suits were on sale and which were on clearance and gave advice and suggestions when asked. I was sure I wouldn't buy anything but I walked out of there with two new suits which will be tailored to my specific size later this week. Overall, it was a good experience. I assume the suits are good quality (how can anyone really know) but with 70% off they were worth the investment. Now, you probably won't find any super slick snazzy suits here but you can definitely find some good go to pieces. They also sells other accoutrement such as belts, ties, pants, etc. I stuck with the suits and am now all set for another decade or so.

Came in looking to rent a suit for my dad, a lady told us she would be with us after helping…read moreanother customer, we waited in the back for 30 minutes and then she left, there was only one other employee who had been helping this other guy for a good 30 minutes now, we even moved closer up thinking he hadn't seen us. No, he had literally been ignoring us, he checked out this guy and then another customer walked up to the counter, he turned to them to help them when the customer pointed at us and asked if we were first, he said something along the lines of "they can wait" or "i'll help you first" I didn't quite hear it, my dad went up to him and said "we've been waiting before him" and he just shrugged him off and said he would help us after. i'm not usually a review writer but this is unacceptable. understaffed and they're rude. would not recommend this location.

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Brooks Brothers

3.6(5 reviews)

0.4 mi

There are few times when you're truly impressed with a retail shop, especially with so much…read morecompetition out there, but this Brooks Brothers location is the exception. From the impressive aesthetic visuals as you enter the store, to their vast inventory, to the exemplary customer service, this store delivers on multiple levels, and beckons you to return. The atmosphere created in this store is inviting, and urges you to stay and browse. They have comfortable leather chairs, and a TV, and the store reflects the imagine of the brand quite well. Because of the layout and the product placement, you can't help but linger as you check out all they have to offer. The store is organized and laid out quite nicely, and the inventory they stock is truly impressive. It's frustrating when the majority of items you want or are interested in seeing have to be special ordered. This is not the case here. They seem to make an effort to stock a vast majority of items just for that reason. The staff is professional, knowledgable and courteous from management down through the ranks. It is clear they take tremendous pride in their customer service, and it shows! They not only are friendly and knowledgable, but they also dress the part, and take pride in their appearances, which is huge to me. They're selling an image, and they know it. The staff here also does quite well at balancing being helpful without stepping over the line into being pushy and/or smothering. You feel at ease in this store. Overall, a great place to shop, and a wonderful store to browse if you're not familiar with the brand and want some gift ideas for others, or even for yourself!

I really like Brooks Brothers clothing but I and my wife never enjoy walking into this store. So…read morefar we went to the store three times and each time none of the sales rep greeted us or asked us if we need any help. The way they talked to us lacked respect and made us feel belittled. Their attitude reminds me of walking into some luxury car dealership with casual clothing and no one even bother to say hi or smile to you. I guess the store can keep the merchandise and we'll keep our money. I'll continue to buy Brooks Brothers but I'll probably buy it online to avoid the unpleasant experience and a ruined Saturday afternoon.

The central furnishings and suit room

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Nice wood everywhere

Straight Stitch

3.5(8 reviews)

12.2 mi

I went into the store to get an estimate for t shirt printing and was approached by a worker who…read morewas rightfully busy. The problem was that he made it very evident that he did not have time to speak with me by hastily asking what I needed. I quickly told him my specs and was told to email the owner with my request and the owner would get back to me. I would have taken the email and POSSIBLY sought their service had he shown some interest in attracting more customers. Hopefully the owner is a little more cordial and attentive.

Our local pet grooming business has used Straight Stitch for all of our custom clothing needs/wants…read moreover the past year and a half. Gary was able to take our custom designed fonts and logos and match them perfectly to create screen printed t-shirts and hoodies in a variety of different colors and styles. We then decided to have jackets made with our logos embroidered. Gary took the time to sit down with us, listen to what it was we were looking for, discuss different options, send us proofs/samples to make sure it was exactly what we wanted before putting it on our clothing, and then created beautifully embroidered jackets that met all of our expectations. We did a good amount of research into screen printing and embroidery places before choosing where to have our stuff done. Straight Stitch has the highest quality product, in the quickest turnaround time, for completely reasonable prices. We will continue to use them in the future and highly recommend them to everyone!

Part of our Embrodiery Department. We can stitch on most any type of clothing.

We produce a wide range of custom embroidered designs.

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We have a complete showroom of clothing samples. From performance tees to heavy weight winter jackets.

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4 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Seamus N.

10 years ago

Checked online to buy a safe at the Saugus store, online said there was 1 in stock. Got there and stated they had none and wouldn't sell the floor model. Unfortunate but staff was very helpful. Called the Natick store and spoke to an employee who said they had plenty of the model I wanted in stock and would hold one for me. Went the next day, hold tag was on top of the floor model of the one I wanted, paid for one, and when I went to the loading dock to pick up the manager told me they were all out. She said he must have thought I meant a different model, but the hold tag was on top of the right one. Frustrating, but she went out of her way to call the Dedham store and make 100% sure that they did in fact have the item I wanted and to hold one for me. Got to the Dedham store, paid, they loaded it into my car and I was on my way in just a few minutes. All told it was frustrating to have to go to multiple stores when not expecting to need to, but every employee I dealt with was helpful and polite so I will definitely continue to shop at DSG. read more

Jennifer B.

15 years ago

I bought a pair of running pants here and I loved them. Wore them all the time for like 2 months. After a while I noticed fray on the sides of the pocket. Brought them back to ask if this was normal and they replaced them immediately! Worth taking a look at! read more

Caroline A.

8 years ago

Store is OVER PRICED ! Staff was Bitchy and annoying! I asked to use a coupon and the clerk rolled her eyes and said " yeah sure lemme just ring you up....... again .) so rude !! Will not be returning !! read more

Yunng K.

3 years ago

tall white shoe employee had super bad sales ethic and was just rude, made my child cry I definitely don't recommend this store

DICK'S Sporting Goods - sportswear - Updated August 2026

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REI

3.7

(69 reviews)

Nordstrom Rack

3.2

(59 reviews)

I wandered in after returning something nearby, and wound up browsing most of the departments (even…read morethough I didn't "need" a thing!). I usually go to the Copley Sq location which is chaotic in the women's department, but the Framingham store had everything organized by size which was a huge surprise!!! Jadiel R. was at the register when I made my purchase, I was the first in line and noticed he was just as kind to the guy ahead of me as he was to me, he is just the right person to be working in that position!!

The lines are always so incredibly long and it's overpriced. I have not encountered consistently…read morelong lines like this anywhere else in the area and there have only been 2 cashiers every time I've come in. On the plus side the cashiers are very friendly.

DSW Designer Shoe Warehouse

3.9

(40 reviews)

DSW remodel in Sept 2025…read more All the sections have been moved around giving a more modern feel with added neon signs, fun painted floor decoration, seating area and more. - new customization station area on the right (tote bag $30; adult T $15; kid T $10; -$10 for printing/embroidery/engraving) - coffee station - computerized shoe sizing for kids and adults - 2 seating areas - donation box I guess there was a an augmented try-on mirror (see your shoes with different outfits) but I didn't see it? I think the floors need a good cleaning from the remodel because all the shoes had sandy grit on the bottom from previous try ons. I went during off prime hours so there was no line for checkout, let's hope it stays that way!

I have mixed feelings about this location, my #1 disappointment is how long it takes to checkout:…read more at 11:30am yesterday, there was only one cashier working. ONE, and it is the week before Hannukah/Christmas!! Behind the checkout area was a (female) supervisor of some sort who was sorting boxes, and while that could have been for something important as well, perhaps getting customers who are trying to pay moving through the line would have been better??!! Check the DSW.com site before you pay because there may be a deal/promo code: I looked and there was a $15 off code with a $49+ purchase; I'll take the $15.00 (get a screenshot for easier checkout). On the good side, the clearance shoes have been well-organized each time I have been in (although there was nothing for me yesterday). The disappointing thing was that I had a difficult time finding the shoes I was looking for - black heels. This must be the most basic heel (except for a nude color?), but the selection was minimal because a HUGE part of the womens section was boots. Boots are great and it is December in New England, but they don't work with a suit at work, a wedding, etc. Sure you can order from the website, but you may need to order 5-10 pairs to find just the right one (and then schlep them all back to the store for a return). Lots of parking right out front, but so-so inside.

Natick Outdoor Store

4.1

(55 reviews)

Best sporting good store in Eastern Mass. No matter what…read morecategory of gear you need, the staff is friendly, helpful, and knowledgeable. Our most recent trip was for fishing gear. Last visit was softball cleats and a new glove, before that volleyball pads. This is the type of store that every town needs. Will be back!

Family owned business... Everything for sports plus clothing...boots....diff tupes sneakers...eyc…read more Outdoor games ...diff stuff u dont see anywhere else. Great service

The Forgotten Foot

4.3

(22 reviews)

Best store for hard to fit feet either too narrow AAA or too wide EEE. Because it is retail one…read morecan try the shoes before purchasing eliminating delivery and all too often the dreaded return. So thankful for this place. Linda P

Wish I could do No stars !!! You can get shoes wide or large elsewhere !! I have never been treated…read moreso rudely in my life! I walked in with a smile and hope and owner was immediately rude for no reason Find ANYWHERE else

Marathon Sports

4.4

(57 reviews)

Lululemon Athletica

3.1

(16 reviews)

have always shopped here but very disappointed in my experience today.I am a frequent flyer. I got…read morea gift and had a gift receipt but they would not take it back because the person who purchased this took off the clothes tag. The gift receipt was there and it had never been worn. they didnt take it back. very poor customer service, will not shop there again. I would have been happy with store credit.

Now my better half is the one whom usually frequents Lulu however lately I've been joining in as…read morewell. I am a big fan of the men's shorts (only thing I've owned from them thus far). The colors are always nice and this store for my first experience seemed very nice. The staff today came up greeted us as soon as we came in, offered help by 3 different people. Had our clothes selections brought to the fitting rooms while we chose more things to try on. Had some good small talk, couple laughs and the lady came out with a cute fit. Store was clean, AC was bumping. There's seating for friends and family who might be waiting for you to try your items on. Parking is free in the area. Lulu pricing is known so that's no shocker, and the outlet style prices are only found maybe on the clearance rack near the fitting rooms.

Kohl's

3.0

(35 reviews)

I'm not a regular customer, this may have been the 2nd order in a decade but I scored a deal on a…read morewhite blanket (which turned out to be off-white). Going to Framingham is not convenient at all, but I arrived shortly after they opened on a weekday to avoid what I assume is craziness on the weekends. The desk for returns is right at the front door, there was no line; Eleanor was very nice and had my return processed in no time. She was so nice that I actually felt badly for not being a regular customer, and every store needs someone like her!

Please correct your hours online to match the hours posted on your door. Love the store but this is…read morevery frustrating.

Footstock

3.5

(26 reviews)

•$$$$

Service is always available and well educated on what's needed for problem feet…read more Selection is beautiful.

The shoe and boots are Amazing. Very comfortable. The owner is wonderful and the staff is very…read morenice. They also have some jackets and some tops pocketbooks ,gloves, socks, etc.

Nordstrom Natick Mall

3.7

(125 reviews)