They have great gear!! The staff is super friendly and helpful! There's usually a great selection…read moreto choose from, with the newest technical gear you need. Shoe selection is great

Why I shop online…read more I've used a wheelchair for over 40 years. I like shopping locally. I'm used to people talking down to me, treating me like a non-existent black hole. I'm used to people being mean, rude, and condescending. I get that. I live with that. Yesterday I went into the Mountain Trails store on the Loudoun Street Mall. I've shopped there many times before. The help has always been kind. I use a service dog. He's well trained. He's been in many local stores including the Mountain Trails store. Just this week I spent over $100 in the Mountain Store. Yesterday was one of the most embarrassing episodes of my life. As soon as we rolled through the door a demonic old man began screaming at my dog to get out of his store. "This is my store, and that dog needs to get out", he yelled over and over. He never spoke to me and never used a civil tongue. It was as though he was possessed, screaming, "This is my store, Get out of my store." He was a cretin-like creature spewing a litany of embarrassing, abusive, demeaning shouts that drew the attention of everyone in the Mountain Trails store. Now, he could have come to me expressing his concerns, but he was unable to look me in the eye and speak to me like I was a normal human being. He just kept screaming at my dog. I did what I always do in the face of ignorance, I ignored him, hoping he would just stop. I went to the counter and bought the one object I came for. I paid, and I left. I will never shop at the Mountain Trails again, and I encourage everyone with a disability of any kind to avoid shopping at Mountain Trails on the Loudon Street Mall. Save yourself the embarrassment of the screaming, humiliation, and sadness of this old man. The old man was unable to treat me like the good customer I was. I pity those, like this old man, who harbor, tolerate, and practice such discrimination against all who are different. It is his store as he made perfectly clear and I was unwelcomed. How unfortunate that such bigotry against all who are different gets celebrated. Amazon never sees my wheelchair, my dog, or my disability. And, that is why I will be shopping online. Oh, and it's cheaper, delivered the next day, in any size, color, make or model that my heart desires with a 5% discount every day.

Bought a used snowboard there and found out that I could have bought it for $90 brand new but paid…read moredouble for it and bindings. If you're looking for snow gear get it online, you'll find better deals. But if you're looking to get a tune up on your board, they do a pretty good job but it seems like it's priced high... I suggest try shopping around first or doing some research before you invest money there. There's one employee that's extremely helpful.. but that's about it... the other guy that works there seems to be MIA when he's running the store.

Very good customer service and I dont like being hounded. I went to get a cheap bat for the batting…read morecage, they didnt really have much, however he worked with me on the price of a lower end new one. Cant complain and will be back.

I was in the area for a couple days with a wheel that was out of round. Fixed it while I waited…read more Now it's perfect. Was in the store for all of 20 mins. Thanks!

I bought a Old Town canoe here a year ago. They are a very friendly store to due business with. I…read morewent back later to buy a new life jacket. I definitely recommend this store.

I must give kudos to Mike. I walked in the store 15 minutes before they close. I explained that I'm…read morejust starting as a runner, have experienced problems like shin splints, have had multiple knees surgeries, and have no idea what type of running shoes I need but that my current pair of New Balance are seven years old. He directed me to the section where the two brands were that he would suggest and went into detail about why. His knowledge made my choice much easier. My only complaint was their inventory was low in my size, so I had to get a different color. To top off my experience, he explained the trial run period with these and that I can exchange them if I'm not happy within two weeks. Sold! Thanks again for the expertise and customer service!

I was in the store yesterday (10-16-2021) and a couple of the employees there were so completely…read moreinappropriate in front of customers. One was a short, chubby, blond/light brunette girl who was talking to another employee about how he should come over later that night so they can cuddle and "stuff"(I don't really want to say what the "stuff" was). Not really the kind of thing I want to hear about, especially in front of my young child. She didn't seem interested in actually working at all. Just grossly flirting with the other employee, in front of customers!! You could tell she was making the other (non-involved) employees working very uncomfortable. Do young kids not have any work ethic or work morals anymore?! Won't be going back to Finishline while she's there.

Very thankful Belks has been able to weather the COVID era and hang on. One of the few mid-range $…read moreshopping stores with name-brand merchandise and good sales, especially seasonal sales on clothing. Good selection of casual men's clothing's. They will order items if they don't have your size and have them delivered to your home without shipping charge. Not a high priced big box store with designer styles. Doesn't include groceries and pharmacy like Target. This store is conveniently located near major highways. Plenty of parking. Lots of regular merchandise as well as sales items. Pleasant, helpful sales staff . (Kirsten in cosmetics patiently helped me this time).

I searched for an hour for a shopping cart. They have shopping cart with stock in them, but not for…read morecustomers to shop. I probably would've spent another two to $300 if I had a cart.. very poor customer service. I drove from Centreville here to shop. You can only carry so much in your hands. So much for wasting my time driving this far.

The staff is very helpful and informative. The owner has changed since the problems in the past…read more Please give them a try now. You won't be disappointed.

Absolutely fantastic store! They have great inventory, knowledgeable and friendly staff, and…read morethere's always something unique to be found. Stonewall had a newly released firearm that I absolutely had to have, while dealers elsewhere are throwing them up on GunBroker to get top dollar. Stonewall not only held the price where it should be, but they even held it for me while I made the 1.5 hour drive out there from my home - many shops won't do that! Stonewall gets an A+ in my book!

I brought a desk from there and the pieces was not all there. I really think that someone returned…read moreit and one of the staff members ended up putting it right back on the shelf unfortunately I ordered through DoorDash so I really couldn't get my money back but they really need to do more better about keeping all the pieces together when people return stuff.

Ordered on line for in store pickup at THIS store. Computer sent half my order to a Target 20 miles…read moreaway. Guess I was supposed to run back and forth. Lucky I caught that by minutely inspecting my digital receipt. Had to take the time to make a second order for it here. Went to pick up my stuff. Some of it was missing. They didn't know why. THey sent a gal to get the 2 shorted bottles of Diet Coke. Guess she was too stupid to find the Coke aisle. Guy is standing in the pouring rain waiting for her. I finally told him to just cancel them because he was getting really wet. At least they finally had a candy item which was my 5th attempt to buy. They shorted me one of the two Marie Calendar pot pies. I wonder what the other person is supposed to have for dinner. It is too much stress to shop with target in any way. Run the other way.

Best pawnshop in the area. Friendly, knowledgeable, and honest salespeople. Very fair prices and…read moregreat selection. Five Stars.

Bears trading post had the best customer service in Winchester there selection is enormous and if…read morethey don't have it they will tell you. I LOVE DOUNG MY SHOPPING THERE YOU need anything go see the guys at bears the will not disappoint