On Dec. 22, 2022 Dickson's Towing and Recovery 211 Locust St. Clarksville, TN 37042 showed up on a canceled order. When asked, the driver told my husband, he would take the car to Wyatt Johnson, not once, but 3 time. Next day, the vehicle WAS NOT at Wyatt Johnson. I called Dickson's and asked where it was; I was told "they did not have it." I said, "well the locator says, it's sitting on you lot". The only way we found this vehicle was the locator on the vehicle. When talking to the owner Brenden, I asked what was going on. He said, they didn't take the vehicle to where we requested, I said, "his drive assured us that is were he was taking it". Drive said," I've been doing this a long time, I know what I'm doing." Over the next couple of days, I was trying to get the vehicle moved to a collision center for evaluation of damages.. We had to have another wrecker service $$$ pick the vehicle up and take it to a collision center. Dickson's had to be paid in full before they would release the vehicle. Brenden, told me, because of the mix up, "I WILL ONLY CHARGE YOU $20.00 PER DAY FOR STORAGE. When, I got the invoice, he CHARGED ME $75.00 PER DAY for the 6 days WHAT THE HECK!!! He also, charge me $375.00 for clean up, WELL, they DID NOT clean up not one thing, my husband went the next day and cleaned it up. I have called and asked to talk to Brenden, the owner 5 times. Quinn who answers the phone, just says, we don't have that vehicle anymore. I said, "I know that, but I want to talk with Brenden". Quinn is the MOST RUDE, EXRTREMELY BILLIGERENT PERSON I have ever talked to. When, he ask me a question, he doesn't give me a chase to answer and he shouts over me not waiting for me to answer then hangs up on me. Not once, not twice not three time but four time. They charged $275.00 for out of city limits, well it was only about a 1/2- 3/4 of mile out, they charged $75.00 per day for 6 days $450.00, $50.00 gate fee what is that for ..... PRICE GOUGED FOR A TOAL OF $1,425.00 AND I STILL CAN NOT TALK TO THE OWNER. It's been 24 days and I have call 5 times. NO CALL BACK YET. I would not recommend this company ever, they are the worst UNPROFESSIONAL BUSINESS I have ever dealt with , RUN AWAY FROM THEM!!! If I could give a negative I would. read more

Dickson's Towing and Recovery - Roadside Assistance Near Me - Clarksville, Tennessee

I Truly Appreciate You Guys Shout Out To TIM he communicated well & made sure I was good thanks a lot

These guys did a great job! They were quick to show up. Very professiona. Good, honest and prive was good as well. Will call these guys again. read more

WORST service on earth! Not only did they drop my car off at the wrong address they also were extremely rude on the phone when I was trying to locate were they took my car and then hung up on me when I asked for the supervisor. If I could give them 0 starts I would. Do not waste your time or money read more

Needed my van jumped and called for roadside service. the driver was awesome and so quick. Showed up with in 15 min and had me all fixed in seconds. Very friendly and professional. Thank you read more

Terrible towing company. Got them assigned through USAA's towing provider. After waiting two hours they cancelled because "too busy". They do not care at all about their customer's safety or plans. Why have your customer wait for a critical tow of car for two hours and then cancel when originally they said they would tow car in 55 minutes? read more

Dickenson Towing and Recovery has the awful customer service! The owner acts like a baby rather than a professional adult. They did not show up after waiting over an hour and a half and then cancelled without letting the customer know! They pick and choose easiest pickups and cancel others. read more