My air conditioner unexpectedly went out in the middle of a multi-state trip far from home and I…read morewas fortunate to find Thompson's Honda nearby to help me, especially with temperatures in the high 80s. I am forever grateful for the excellent service and the care I was extended by service advisor Scott Foote and the Thompson team. In a time of need, he really helped facilitate the diagnostic evaluation despite their full schedule. When they didn't have the part needed, he personally assisted me in securing a rental vehicle through another dealership and helped ensure I had excellent service every step of the way, explained everything clearly and outlined costs with clarity and transparency. His attention to detail and compassionate care are second to none. I have never written a yelp review, but I wanted to give a shout out to someone who clearly goes above and beyond to help the customer. Thank you, Scott and team for your outstanding service!

I just bought my first HONDA CRV from Jon Bledsoe and it was such a smooth transaction from test…read moredriving to the very end of it. everyone was really nice and patient with me it was my first time purchasing a new car without my husband. They are good trusting people here.

Purchasing an Evolution EV Forester 4 Plus from Central Illinois Cars & Carts has been the worst…read moreproduct buying and service experience I've ever had (and I've owned multiple boats so that says a lot). After buying the brand new 2024 cart in September 2023 it had 3 simultaneous malfunctions that were extremely dangerous and rendered the cart inoperable on the first day we drove it before even getting to mile 8. Thankfully, at least no one was injured. Cody picked it up on October 3rd and has said he's been going back and forth with the manufacturer ever since, but rarely even calls me back or responds to texts. We're now into the 4th month of not having a replacement cart, repaired cart, or refund with no end in sight and they haven't even responded to multiple texts and calls since December 13th, almost a month. If you're in the market for a cart I highly recommend going with another brand that will undoubtedly be a better quality machine and the manufacturer will back up their warranty and "customer care" promises. Evolution EV provided a lemon and hasn't done the first thing to rectify it. They clearly don't believe in their own products or care about their product owners. I also would strongly recommend buying from a different dealer that will support and service their line of products properly and quickly, including communicating with you and responding to you. Central Illinois Cars and Carts is not that dealer and has a major lack of accountability for taking care of their customers and the products that they deal. Hopefully some day soon they'll work this out and I'll get a refund or at least have a new cart that's operational, safe, and malfunction free. As of now though I still have nothing to show except frustration from my purchase and the dealer doesn't even return calls or texts or update me on the brand new cart I purchased in September and only used once for 7 miles. Definitely not the cart buying experience I was expecting and I share in hopes that no one else has to endure an experience like this from Evolution EV or Central Illinois Cars & Carts.

I was in the market to locate a truck so I mentioned to Cody what I was looking for and within a…read moreshort time I received a text with a pic of a truck that they were bringing in. After checking it out I was sold on it. Cody and Logan had their mechanic run through their inspection and ended up fixing the power seat without increasing the sales price and it was detailed inside and out. If you're tired of the sales tactics and pressure from other dealers, you need to come talk with Cody and/or Logan! You will not be disappointed! (they have great golf carts as well, but I didn't buy one of those this time).

I highly recommend Bartley Garage for all towing needs! Prompt and courteous!read more

locked myself out of my car, called Bartley Garage and quickly they came to my location and helped…read moreme unlock my car!

We ran into car trouble on the way to a bachelorette party, we were unfamilliar with the area and…read morethe 3 C's team helped us get back on the road quickly. Their service was reasonably priced and the team was extremely kind, helpful and thorough with the service they performed on our vehicle. I would highly recommend this shop to anyone looking for quality service with a friendly team!

Shop came recommended by friend that was former co-worker of owner. Son had issue while at Indiana…read moreState and needed trustworthy shop. Unfortunately, this is not it. Owner Zach agreed to provide written documentation for son as he had to be towed on day of test which Zach agreed to. Two weeks later, son still attempting to contact Zach to honor his word. I ask Owner why he hasn't followed through and get "I'm very busy at this time, and harassing me and saying I haven't honored my word would probably not be in your best interests. Remember you need something from me .. so when I free up I will get the letter to him. Until then sit tight and refrain from talking to me like I haven't done my job, have a great day." If this is how this shop operates for customers referred by former co-workers, imagine how they will treat you just in off the street. Save your time, money and frustration and go elsewhere.

I want to start by saying my service was great and Mr. Bignell is very knowledgeable about what he…read moredoes and how he does it. Very hard worker will get the job done. Very much would recommend family businesses over big corporations and Bignell Automotive is a family business to use if you want your vehicle fixed right the first time.

Replied to my call in a timely manner. Was friendly, courteous and helpful. I was able to leave my…read morevehicle overnight since it was snowy and late on their lot and they gave me time to find a solution for my issue.

i called jake's for a repo situation i was in, i am in illinois. they were willing to "team up"…read morewith me at a reasonable cost to look for a do their very best to repo a couple of vehicles that we knew were in that area. thank you jake for a wonderful business to business collaboration. would definitely recommend for any and all towing needs, personal or professional.

We bought a used Infiniti QX80 from Dorsett and the sales team was great to work with, even more,…read morethey have been super helpful and responsive after the sale with my questions. I hear the owner is very involved with the business and it shows. I'd buy another vehicle from Dorsett for sure.

I bought a car from Dorsett them that was in the shop most of the 1st month I had it. . The first…read moreday I had it, I had to put in The shop for repair! I have had it now for two years and had had 3 transmission clutches replaced and now I have another transmission problem. I traded in my car that was paid off to have a newer more dependable car. I am so disappointed. The car only has 63,000, it had 20,000 mi when I first got it. I feel like they sold me a lemon. Now I cant even trade it in because I owe more than it's worth! Im so disappointed!

I highly recommend the Dorsett car buying experience. They might be firm on their used vehicle…read moreprice but they will provide value by taking care of you. My previous car purchase was online at one of those big internet sites and they sold me a vehicle with so many issues so I was really scarred. Sometimes even at a local dealer, they just shove you out the door, pin a 20 to your collar and wish you the best of luck, with pre-owned sales, but we did not experience that. We also got some nice perks like oil changes, warranty, etc. that you don't always find with a used vehicle. It was late on a Saturday when we purchased and they said they had not had a chance to detail the car (even though it was really clean). They insisted that they owed us a full detail and said we could bring it back. Cam even found a tiny chip on the windshield when taking off a sticker and they took care of that too. We had one issue a couple of weeks after purchase with a bad brake sensor and they took COMPLETE responsibility, fixed it and did not charge me a dime. Cam is friendly and easy to work with and Nicole in service is awesome!

THOMAS MOORE, Service Advisor is the best. Mr. Moore saved me a great deal by diagnosing the…read moreproblem I was having with my Pathfinder. I was originally told the repair would be in excess of $3000.00. He found the real problem and charged me nothing. I will buy my next car at DORSETT and when I need service I will ask for THOMAS MOORE. Gary Walker Sullivan, Indiana 47882