We just came in for service (an oil change) in the middle of a long road trip, and they were easy…read moreto schedule an appointment with on short notice, quick to take care of our car, and also noticed that our cabin filters had gotten too dirty, which they then handled at a reasonable price. They also had a comfortable and quiet waiting room, and free WiFi. If I ever find myself in Terre Haute again, needing service, I will definitely come back.

My air conditioner unexpectedly went out in the middle of a multi-state trip far from home and I…read morewas fortunate to find Thompson's Honda nearby to help me, especially with temperatures in the high 80s. I am forever grateful for the excellent service and the care I was extended by service advisor Scott Foote and the Thompson team. In a time of need, he really helped facilitate the diagnostic evaluation despite their full schedule. When they didn't have the part needed, he personally assisted me in securing a rental vehicle through another dealership and helped ensure I had excellent service every step of the way, explained everything clearly and outlined costs with clarity and transparency. His attention to detail and compassionate care are second to none. I have never written a yelp review, but I wanted to give a shout out to someone who clearly goes above and beyond to help the customer. Thank you, Scott and team for your outstanding service!

LOVE Toyota of Terre Haute…read more Greatest customer service, knowledgeable​ dealer, place was very clean and welcoming . They went out of the way to answer all of my questions..and I had alot I mostly worked with Josh Stephens since he is the one I reached out to on line and kept going to him because he really seems to care. We also worked with the amazing Eric Abrams as well. Everyone there I met there was very helpful and that's incredibly hard to find these days. Even weeks after I bought the car I still call or email Josh my questions and he always promptly​ gets back to me. This is our 2nd Toyota and and would recommend this place to anyone that needs a vehicle and doesn't want to bother with the 'in you face, pushy' car dealers.

My experience with Toyota of Terre Haute has not been good. I purchased my 2013 Toyota Rav4 limited…read morecar from Toyota back in 2017. The car now has 90,000 miles on it. We have taken the best care of it wanting it to last many years. In 2022 the paint started peeling off overnight in sheets on the top of the car. We took it to Toyota who told us they would fix it. They had the car 3-4 days and only repainted the very top of the car where the sunroof was. Last year the hood started peeling in the same way. I took the car to Scott's custom colors and he offered to paint it for $500. So I did the hood out of my own pocket. Now the back passenger door is peeling and I'm being quoted $2500.00 by several places to get this piece fixed. Toyota tells me the time limit for fixing this for them is up to this was a problem with the paint color blizzard pearl. It doesn't stick properly to the car. They have known about this issue for years. Many of their cars made before 2018 had this issue. Why didn't they paint the whole car when the issue began and I took it to them the first time or at the very least help me fix it now? I was told it would cost $10,000 to repaint my whole car. My car is basically ruined. Toyota has brushed me off. When I took the car in for them to take pictures, they told me they would get back to me within 2 weeks. They were going to check into fixing it. They never called and Fred the general manager of service never sent the pictures in. They arent interested in helping. We have bought 4 cars from Toyota of terre haute. This is the way they treat loyal customers. I like Toyotas but won't buy from this dealership again.

Bought my first car here! A Mitsubishi Galant. Was a wonderful car with no problems throughout the…read morecouple years of owning it. Bought my second car here. A Jeep Wrangler. Have been driving it ever since!

From the owner: Very nice used vehicles. Family owned and operated for over 24 years. People at Gibson Auto Sales…read moreare very happy to help you get the vehicle you want and need.

I bought a used car there in May 2018. I'm very pleased with the car and the transaction…read more Kim, their title administrator, spent 3 weeks working to get the lien release from an uncooperative bank that held the lien for the previous owner. She was diligent and communicated well. I think that bank could take a lesson from her. I would buy from them again.

Bought a car there, broke down within the first month. They told me they where going to take care…read moreof me. Tried to charge me 1,200$ before realizing I had a warranty through them... that I had informed them of, then tried to charge me a toe fee after telling me they would take care of everything. Frankly would have had no issues with any of this if they had hired enough employees at the service department, but because they where understaffed there was no clear communication. Ended up talking to a manager who said " I don't see how any of this is my problem" and " we have no way to know if a car has problems before we sell them". I've worked in customer service and management my whole life and never seen less qualified management.

Mace Ford. Within…read morethe last three years we have purchased two vehicles from Mace. One vehicle was previously owned and (this week) one that was new. In both cases we were treated fairly, equitably and with the utmost respect. Pat Mace and the sales and service people at Mace went out of their way to ensure our requests were satisfied in a most fair and reasonable way - even beyond our desired expectations. I would suggest Mace to all my friends, family and neighbors. You don't have to go to Indianapolis, Bloomington or Evansville to get a great deal. I'd like to thank all the Management, sales, service and financing staff at Mace. They are great!

**BEWARE OF THIS DEALERSHIP** If I could give a negative rating, I would. Save yourself the…read moretrouble and go somewhere else. We drove an hour and half to purchase a Ford Expedition. We noticed a small chip/crack in the windshield and some small reddish orange spots on the tailgate that wouldn't rub off. We asked the salesman about them and he said they would fix both of them. We went inside to talk with someone else and finish the sale. As we were waiting, our salesman John went to talk with Brad, the sales manager. I hear Brad say "If they don't want it, then F@$&'em" (not allowed to type out curse word) I immediately stood up, walked over to office (door was open) and said "um, excuse me - did you just say F@$& me for asking you to fix the windshield on a $53K vehicle I'm about to buy?" Brad shrugged his shoulders and responded "I'm just saying" As I gave him a piece of my mind, he walked outside to look at the windshield and preceded to apologize saying he had thought they already fixed the crack. Needless to say, got my deposit back and kept my money and walked away from that sale. Brad is very arrogant and I would never give him or this place a penny of my money. Unbelievable!!!

I am new to TH my car had a light on brought it in terrified of what it might cost. They put me at…read moreease the oil change and tire rotation were very reasonable and I was back on the road in no time. Great staff, thank you!

I bought a new car from them and in just over one year the paint starts cracking and rusting. I…read morewent to Dorsett Nissan where I bought the car and they said I had to take it to another Nissan dear that has a body shop. I call nearest Nissan deal with a Nissan certified body shop and the tell me I need to take it to Dorsett that it is their job to start the claim. After a month of being passed back and forth between both dealerships saying its the others job. I get a dealer in Bloomington to agree to help me with my warranty claim. And Nissan says my 5 year paint and body warranty will not cover this because they believe I made my paint crack.

last year around this time I took my 2009 Ford Mustang to mace as I have been for the last half of…read morea decade. The reason why, I thought we had built a certain level of trust between us. Man was I wrong. I was supposed to have exhaust gaskets changed out, oil change, tires rotated. It was a total of over 500$ which I paid in full at pickup. Well I took note of the tires before I dropped the car off, after I picked it up I noticed that the tires had not been rotated. I checked the bill and yes I was charged for it. So I went back in and Jordan called the tech over who worked on my car(which is precious btw) and this tech wasn't a tech at all he was a student or something that had worked on cars there before and they were short handed due to Covid? Well thanks a lot, if I would've known that I would've waited or taken my car elsewhere. When I pointed out the tire had not been rotated the tech explained to Jordan that he didn't have time? Jordan said to make an appointment to bring it back to have the work that I have already paid for to be done? Now that's a huge pain in my ass and by this g the one I'm not feeling it with the staff at Mace. So I made the appointment and reacged out to them via their web site. I got in contact with BradleyMace who seemed genuinely concerned and apologetic but the real Brad came out after a few emails and he really didn't give a damn about the shorty work done on my car or making amends. So Mace owes me money still to this day, now mind you I've spent a couple grand a year in their shop, didn't matter. I'm in the market for a new mustang, didn't matter. So I've taken my business elsewhere. Just the other day I was checking out my plug wires and noticed the exhaust gaskets literally exposed. On closer evaluation Mace never even hit the holes with bolts that are preset in the gasket itself. How this place is still in business I will never know. They do not give a hoot about you, your vehicle, your business, or your hard earned dime(other than finding a way to swindle you out of it). Never again and hopefully this will help someone out there not make the same mistake tgat I did.......trusting Mace in Terre Haute. Hey Brad, told you so!