Mr Bong and his wife are kind, honest, and hard working. Mr Bong has looked at my vehicle multiple…read moretimes at the last minute and has always given prompt service with good results and always with extremely fair prices, he always charges less than "average" and explains what's going on really well (and I know very little about cars but I always feel like I know more when I leave). This is the only mechanic I bring my business to and recommend Bong's Auto Repair to everyone I know

Have to balance out the one star review they deserve more than they get if you go to them after…read morereading this be sure to rate your experience with them they replaced my alternator and battery for just $200 Mr. Bong and his Wife are very lovely people just making an honest dollar got me back on the road in less than an hour and they won't break your pockets just do your research to see what your car needs and let them handle the rest I'm sure you won't be disappointed.

This place was great! I ended up having to have my car aligned! I called into Leete's and spoke…read morewith a sweetheart named Tim. He informed me that I could come on in to be service. I did not have a wait and was serviced immediately! The employees that I encountered were very nice. I was back on the road in no time! I would recommend this place for all of your service needs!

Don't waste your time making an appointment. They don't honor it. This business has declined…read moreseverely over the past year. I've been a customer for 14 years and I won't be back.

I've used this service center several times of the last few years and I have found it the absolute…read morebest service center I've visit in decades. Let's face it we all need that service center you can trust. They have never attempted to up sell me on anything and they have never pushed a repair onto me. I've quested their repairs and have never had to go back for adjustment or the work not done correctly the first time. Since using them as a repair center for several repairs and having great dealings - I decided to begin using them as my go to for state inspections as well. As for cost - again I've never had them up sell me on anything and feel the costs that I've paid for repairs have been fair and most likely less then a dealership. I highly recommend this center for your car needs.

Super fast and efficient, they really inform you and are very knowledgeable about what they do…read more Services are a better price than most other companies in the area. Very happy with the oil change and overall check, I've been having bad luck with other car service centers but here with an appointment I was in and out in an hour. Thank you!

Not happy with my experience from today. The AC/heat is no longer working in one of my cars, and I…read morefigured it may something wrong with the fuse, my wife dropped off the car this morning stating what we thought was exactly wrong with the car. I was under the impression that the service AND fix would be a total of $207, went in this afternoon to pick it up. The entire interaction with the man working the front desk made it seem as well like the car had been fixed, after paying he went over other recommendations the mechanic suggested despite us walking in with on specific area of the car to be fixed. A lot of things suggested to be fixed were related to the engine, I bought this specific car from this auto shop summer 2023, at the time that I bought it they told me there was a brand new engine installed. If the engine was brand new why would there be all these "issues" that need to be fixed? I said that to the man working the front desk and he seemed confused and told me he started working there in March. After leaving the shop on the way home my daughter noticed in the car that the AC/heat wasn't working. I called asking why only THEN was I informed that the $207 was just for the diagnostic and to actually fix the AC/heat was over $580. Essentially I was charged 200+ for NOTHING. Both myself and wife called attempting to understand what happened, each of us spoke to different individuals who told us different things. The man I spoke to apologized said that he would let the owner know and to give me a call back.. We'll see if the owner actually calls me back. Communication is absolutely horrible!! Been with this auto shop for years now, always thought they were upfront and honest. However, after today I no longer think this. I understand diagnostics need to be ran to understand the exact issue but the price is outrageous to receive no work. The communication from the shop to the customers needs A LOT of improvement. When paying the exact service should be explained in detail before paying, which the man at the front desk failed to do so. No customer should be put under false impression especially when paying a lot of money. They lost a value customer who brings multiple cars to their business. Don't waste your time with this auto shop!!

So, my dear Jeep ended a "High speed pursuit" in Petersburg in February. They hit me in the rear,…read morebut the engine fell apart. These folks took it in, repaired it, and looked after it for months while I was in hospitals and healthcare. My mother died during this time. I always took her little Honda here for service. I picked up my Jeep today. All I can say, is I'm very grateful for this shop and it's management. Yes, it was a huge bill, but Titan was always open to working with me. My mom is gone, but when it comes to my vehicles, I am secure with Titan!

First time here per recommendation. Got an oil change, state inspection, tire rotation for…read morereasonable price. Will definitely come back! I asked them to check my ac coolant and before starting work on it asked what the issue was. I told them my brother thought I should have it checked out and they said it's cooling great already. So I passed on that service ($99). I appreciated their honesty. High integrity! Very friendly and absolutely professional.

This is my second 5 star review of the day today. Pulled in…read morewith 3 cars in the bays (full) for an oil change. I was greeted in person in the parking lot. Positioned the truck at bay one and waited about 10 minutes before proceeding in. These guys know how to be professional and personable. They have a very good crew of associates. Efficiency is their specialty. I was on the road again in about 40 minutes total. I'll be back again and again. Well done.

Excellent Service, Superior Staff and Good Value as Usual!…read moreWe first went to Roy Hendricks when we moved to the area in 2016 because they were top rated on Yelp, it was a better experience and value than anywhere else we have gone in multiple states, and this still holds true today! Since then, we have brought all our family cars to Hendrick's many times and have always been very satisfied with their friendly and knowledgeable staff, good value, and their speedy repairs (their turn around repair times, even for large jobs, put dealers to shame).

I've been taking my personal cars to Roy for over 20 years. He is as honest & knowledgeable as…read morethey come. His waiting area is clean and customer friendly. His staff is professional, courteous and family friendly. I have NEVER had a bad experience with Roy's shop. You can make an appointment, he also has a night drop service and you always get a call about what is needed and the cost. They are not the type of shop that will charge you for things you don't need. I've trusted him with my cars for 20+ years and he's never disappointed. Why go anywhere else??

Shoddy service, take your money with no accountability and never really even resolved the problem…read moreleave wires hanging under your vehicle when they're frustrated with it and then tell you it's okay just drive it as is after costing thousand plus dollars...

3:41 I finally got got someone on the phone... and they have not even started working on my…read moretransmission! This is very frustrating being without a vehicle for so long and not even knowing when it will be completed. I know that all mechanics give estimated times, but 2 full weeks and not even started! They should have told me to bring it later as I need my auto and it was driveable. Just very frustrated with the lack of communication. As of now the plan is at the START first of the week, Mon-Wed.... I will continue to update as I impatiently wait for my vehicle to be completed.

Excellent work, estimate, & customer service. The Staff are…read moreall Professional and friendly.

Great customer service and work. Great communication and very thorough. Will happily do business…read morewith again in the future.