Shoddy service, take your money with no accountability and never really even resolved the problem leave wires hanging under your vehicle when they're frustrated with it and then tell you it's okay just drive it as is after costing thousand plus dollars... read more

3:41 I finally got got someone on the phone... and they have not even started working on my transmission! This is very frustrating being without a vehicle for so long and not even knowing when it will be completed. I know that all mechanics give estimated times, but 2 full weeks and not even started! They should have told me to bring it later as I need my auto and it was driveable. Just very frustrated with the lack of communication. As of now the plan is at the START first of the week, Mon-Wed.... I will continue to update as I impatiently wait for my vehicle to be completed. read more

I was surprised that there have been no reviews for Master Transmissions and Autocare. Because when you find an honest, efficient and friendly auto repair shop you should tell everyone! I've been a customer here for about six months and every time I take a car there for service I come away impressed with the quality of the work and the honesty of the staff. I'm a Car Guy all my life. But I'm getting to an age where I don't welcome as many DIY projects as I used to. So for me, finding a shop that I could trust, and would do the job to the same high standards as I would myself, at a price that didn't bankrupt me was a tough get. The first time I was a customer I'd bought a bargain-basement minivan with a known transmission problem. I brought it to Master and expected them to just say, "Yep. You need a rebuild. $3,000." Instead, what I got was, "Let us look at it, diagnose it and make sure we are doing the right repair." I understood, and they did the diagnosis. It turned out that it wasn't the transmission; it was the computer. They then went the extra mile and located a good "gently used" computer to replace it. At the end of the day, instead of spending thousands, I spent a few hundred, and I've had thousands of trouble-free miles since. I took a car in before a coast-to-coast road trip. I asked them to do an oil change, and look the car over for "anything it needs". Again, I would have expected this to get a response of "problems" several pages long. Instead, I got an Oil Change, and a list of two things to be aware of, and an assurance that the repairs didn't need to be taken care of immediately, but should be attended to when I get back. I just can't say enough about how comforting it is to not have to be concerned about being ripped off by the mechanic. Good, honest, polite and professional. I love these people! read more

Needed to get my motorcycle inspected and they took care of me no problems! I came here due to the positive reviews that I read on this site so let me add one more positive review... This place is awesome! I'm going to continue to bring my business here read more

My college student's car axle was broken. We initially went to to competitors who's customer service was horrible. They refused to provide a quote. Walked into Master Transmission - customer service was great. We were treated very well - i was impressed. Provided a quote which was spot on and provided a student discount! If you have a mechanical issue with your car I highly recommend you give them a call you will not be disappointed. read more

Needed my car checked out before a move across the country and am so lucky I found this place! They were extremely helpful and gave me a list of honest recommendations to fix and extremely fair prices. They knew I was stationed at fort lee and even gave me a military discount without asking. Also extremely polite and helpful front desk staff that was always available if I had any questions. Couldn't recommend any higher! read more

They do excellent work. Fixed the transmission in my 95 2500 chevy. After they were done. It ran like a scolded dog. I have nothing but good things to say about these guys. read more

Genuine, humble, REAL mechanics! This place has saved me so much money and the people there are top-notch in their trades and personalities. Don't go anywhere else! read more

I have known Roger Lee and Sandra for many years. If you are looking for honest and quality auto service and repairs, this is the shop to go to. Master Transmission does business the way it used to be as a family business. Personal service which turns into personal relationships. Customers return as friends because they are treated fairly with respect and have trust in the services they receive. read more

Needed to get a state inspection done same day. As soon as I walked in they took care of it right away. Deserving 5 stars."!

WOW...I had transmission issues on my Hummer H3. Went in to consult with Roger for recommendations for a fix. We ordered a transmission on Wednesday and I receive a call on Thursday that my Hummer was ready. I believe these folks at Master Transmission are good and honest folks. The customer service was excellent!!! I was in shock at how quickly they performed. Only driven a few miles but the Hummer performed as new!! A huge thank you to Roger and his team for getting me back on the road in record time!!! Joel Conner read more

I CANNOT express how AMAZING this place is! They are honest and reliable! I was weary being a single female getting a car repair done. You never know if they will over charge you or do unnecessary repairs. I didn't have to worry with these guys! Not only did they do an OUTSTANDING job fixing my car, but they showed me the new part, explained to me what needed repair, and how it all worked. They also did it fast and was able to look at my car the same day I took it in and had it fixed the very next day! It doesn't get any better than this place! I recommend it to everyone! Don't do anywhere else and take a chance! read more