Magnificent Mohamed and the team at Black Optix . They did a great job on my 2024 Toyota Prius . I…read moredropped my car off at 1 and it was ready a few hours later. Mohamed answered all the questions and concerns I had about which package to get. He was super responsive and helped make this process really easy . I will tell everyone I know about the customer service , quality of work and overall price.

Writing to express great appreciation for the fine service provided by Tracey Holloway. We were a…read morebit shell shocked after our car accident and Tracey went above and beyond to make our repair experience easy. This is a good business and she treated us with much compassion and kindness. The whole process was a breeze due to Tracey's work. Wish all businesses had a Tracey.

I've been taking my cars here forever. At least 20 years. Whatever project I give them they find a…read moreway to make it work. Definitely worth what they are charging to get the work done. Let them take there time. It will be worth it.

My cars speakers were shot and I cringed when I played music (which drove me crazy)! I was asking…read morearound and the car tech recommended Car Toyz! They were amazing!!! Great service, friendly staff, and my car sounds amazing! If you are like me and like great sound and great service then I highly recommend them! If I could record the quality sound of before and after your ears would be smiling!

This was my first time in using this shop, which was recommended via word of mouth…read more I came in to have my car's entertainment screen replaced. My overall experience was great! I like how I was kept informed of how the work was being done. I was brought into the shop to see an issue from previous work as well. The owner also went above and beyond with this screen replacement, and I feel he was very honest with the work he performed. I will definitely come back to Action Auto Sound & Security for work I need done with two other vehicles. Thanks guys!

In today's environment it is challenging to find an area specialist who offers a quality service,…read morehas availability, all at a reasonable/great price. Shaun, with 30 years experience, is clearly one of a kind at the top of his field. He installed a (just released) VIOFO 329s 2 channel dashcam in my 2026 Honda HRV in lighten speed. Cannot say enough about his professionalism, customer service .... And most importantly the end result

I am very pleased with Extreme Audio. Went there to have dashcam and window reflectors installed…read more They did a great job.

not impressed. sat there for two hours to be told they did not get my parts needed. waited two more…read moreweeks and the new faceplate was wrong color. then had a blown speak. was told it would take four hours of labor at &135 an hour plus &90 for speakers. That $640 plus tax. did it myself in two hours at home and got the same speakers for $26 cheaper. sounds like price gouging to me.

CRUTCHFIELD LIFETIME SUPPORT IS A LIE!…read more Crutchfield promised me "lifetime support" when they told me to buy a $2000 lemon and - three years later after warranty repairs did nothing and me spending countless hours on the phone and in chat and spending a small fortune hiring local AV techs did nothing - now they are telling me "no we won't help you, buy a new one or go away". The specifics: at Crutchfield's recommendation, I purchased a Yamaha RX-A4A in June 2024. I immediately had problems with it shutting off - many calls and chats with tech support. Returned to Yamaha in 2025, they did not fix it. Now 2026 Crutchfield refuses to help me in any way! Just an FYI: I have two degrees in electrical engineering from MIT so I'm really not an idiot user. Not only is the Yamaha garbage, what really makes me angry is that Crutchfield PROMISED ME LIFETIME TECH SUPPORT AND NOW THEY ARE ABANDONING ME!

Not what they used to be... I really enjoyed purchasing my sound system for my last vehicle through…read morecrutchfield.com. Now it's terrible. They used to guarantee the lowest prices. Found out I paid about 33% more for the speakers than SonicElectonix had them listed for. When I spoke to them about a price match I was told the do price match... but with a big caveat, the only price match if the manufacturer lowered the advertised price. This isn't really a price match. In order to stay in good graces as a dealer they can't sell for more than MAP or manufacturers advertised price. So first downside: no longer the best prices and they are unwilling to match or compete with better pricing. Second issue, I was told my package would arrive by a certain date so I can schedule my install. It was delayed. Asked for some help since I lost the shop deposit and my install spot... Nothing. Second downside to Crutchfield: no customer service Third issue: the forgot the speaker harnesses to use my factory wiring. Cool. One benefit Crutchfield always touts is they hook you up with everything you need... unless you want to plug in your speakers without splicing into overpriced factory wiring harnesses. And here is the final straw: I was delivered used, damaged products and an incomplete order. The amplifier was clearly used, not like open box, but used. The outer box says BEST BUY EXCLUSIVE on it. I checked the date and it's from late 2020 so about 5 years old. The speaker terminals were already stripped out and had burn mounts on the power terminal. This was clearly a used unit that somebody pulled out of their car. The amp smells like cigarettes and is missing the cover. Well... now I'm waiting for the rest of the parts and an amplifier that didn't spend the last half decade under the seat of somebody's Marlboro Mobile. I already had to push out the install date twice and lose two deposits to hold the spot. So they don't even sell quality equipment anymore. Lastly, they sent the wrong speakers. I ordered 6.5" and the sent the 5.25" version. That's an honest mistake but on top of everything they're making me wait while they investigate. So the only usable thing I received are the adapters for the speaker opening. Now I am stuck with gear I can't install or use while they investigate. I was told they should be done in the next couple days and the we can go from there?!?! We can go from there?!?! They sent the wrong stuff and I'm stuck with it until they decide I can send it back or they'll refund it. It's clear that the customer is the LAST on the priority list for these people. Hopefully they get back to me in the next few days so I don't have to start a charge back process. I highly suggest going with another company that values their customers and aren't just skating by because they've been in the industry for so long.

This is my second visit for 2 different issues. I needed a new touchscreen for my 2013 Hyundai…read more These guys went above and beyond to find one. They still had problems but were relentlessly determined to resolve it. KUDOS!! The second issue was programming a new remote key fob which they did in mere seconds!! These guys are great! I highly recommend them. Steve Godlewski 1/4/26

I brought my vehicle to Audio Express to address an audio output issue. Following their initial…read morediagnosis, the amplifier and transmitter were replaced. A few days later, my left rear light stopped working. Assuming it was a simple bulb issue, I took the car to another auto shop. I was then informed that the problem was due to improperly reinstalled connecting clamps, which had been removed to access the amplifier during the prior service. I contacted Mike at Audio Express to explain the situation. He acknowledged the issue and assured me that I would be reimbursed for the cost of the repair. He stated he would coordinate with upper management and arrange for a reimbursement check. After several weeks without any update, I followed up and was told the matter was still pending. I continued to wait, but after more than three months and multiple attempts to get an update, I have neither received reimbursement nor any further communication. While mistakes can happen, the lack of follow-through and accountability in resolving this issue has been very disappointing.

Had a speaker go out in our VW Tiguan, needed to have the door speaker replaced, and saw good…read morereviews for this company. Contacted Anthony and he had great price for diagnostics, and install (I purchased the speaker and rivets). Prompt response, good service and quick install. Handled the install professionally, too! And at a price lower than the dealer's charge for just the diagnostics...win-win.

I can't say enough great things about this installation company! They recently worked on my…read moredaughter's car, installing a backup camera, headlights, and new speakers--and the results are absolutely fantastic. On top of their stellar workmanship, their prices were incredibly reasonable--especially for the quality you get. I highly recommend their service, and would absolutely use them again if the need arises.

After purchasing a 2018 Chevrolet Traverse I learned the shark fin antenna was bad due to there was…read moreno reception of satellite radio. I purchased a GM shark fin antenna through GM. I picked up the antenna at Hendricks Chevrolet. While there I inquired what would it cost to have it installed. I was informed it was a 3 hour job at their labor rate, somewhere between $400.00 to $500.00. I then contacted Strosnider Chevrolet. I was told it was a 2 hour job at their labor rate. A friend of mine that owns two import car dealerships suggested I contact Extreme Audio. I called Extreme Audio inquiring if they would install the antenna. If so, how much would it be. I was told they could install it and it would take no more than an hour. I set up the appointment. The work was done quickly. When I went to pick up my vehicle I was told the bill was $66 and some change. I first looked at him like he had four heads. He then said I can charge you more but it took less than an hour, and that is how we do things. We don't over charge. I highly recommend Extreme Audio for your vehicle audio needs. They are straight forward honest people. I won't hesitate to return in the future.

Thorough intake to see what I wanted. They walked through the options without being pushy about…read moreinstalling the most expensive option. I did end up choosing the most expensive option based on the improvements I wanted to hear with my music. Easy to schedule the appointment for the install. Install was finished in a day. The owner and staff were very friendly and knowledgeable. I would choose this place again for audio upgrades or any other car upgrades I'd want in the future.

Amazing costumer service. Great quality they really went above and beyond to make sure I was…read morepleased with the service. Good quality for the price I am very happy with the tint.

BROKE SCREEN IN VEHICLE. This place now offers audio installations. Not sure how new that is but if…read moreyou go there in person they have signs everywhere. They broke the display screen while trying to install a new system for me and then said that's how it came in. It's not even that they broke it that makes me upset. They didn't own up to it. They said they'd have the manager call me and then just never contacted me. I'll get the screen fixed but like I said that's not what infuriates me. It's their customer service. How are you going to tell me how I took in my car in? I clearly took it in for an install and left with no install, $200 in the hole and a broken screen. Ridiculous.

Absolutely awesome service! I got my car stereo put in about a year ago and it's been flawless…read more When it finally had a little glitch and stopped working, I called to see what could be done. He told me to just stop by. ​When I arrived, he actually stepped away from the car he was currently working on to help me out. He diagnosed the issue, reset the stereo, and had me back on the road in about 15 minutes. He didn't charge me a dime. It's rare to find someone who is this quick, friendly, and completely backs up their work long after the installation. I really appreciate the amazing customer service!

He was amazing! Put a Car Play and backup camera in my fiancée's 2012 Chevrolet Silverado and it…read morelooks stock! Great professionalism and great service! We will use again if we are ever in need of audio services. I highly recommend.