Today was a follow up appointment after the surgery February 16 , 2026…read more Dr. Willis is an exceptional doctor. She cares very much for each and everyone our patients. She is very thorough caring and kind. Thank you so very much Dr. Willis for all that you do, I believe I am in the good health because of your care. Abigail Fontanez

disrespectful for patient time I took the day off today to…read moretake my mom to an appointment at 9 am(the 1st pt of the day).. arrived 10 minutes early as a sign of respect. Doctor never shoed up until we decided to leave after one hour and half. Also few months ago, after taking the day off too, to take my mom to an appointment, they told us there is no appointment for her. Although we booked the appointment by phone. If you don't feel respected anywhere. Then you should not do business with them. Chang her primary care physician today

Well trained, highly qualified and skilled, experienced cardiologist. With rising costs I find is…read morelot of offices are understaffed and are not able to provide prompt service or return calls. Also a Medical Assistant is not expected to know copay situation. I find the staff courteous and helpful. Recommend highly.

THE BEST!!! We appreciate the staff and Dr Samant. Very happy that we found this Dr. Between Dr…read moreArenas, Dr Samant and Dr Sandouk my Father is 84 and here. Sooo very Thankful.

I normally dislike giving bad reviews, however this appointment was really, really bad. I have had…read morea nerve problem in my foot for 2 years now. I had a note of about 12 questions to ask the doctor. I waited 30 min for the PA, Jennifer, who was actually nice and attentive. But she was unsure of my problem. So, I had to wait for the doctor. Dr. Metyas.... I waited almost 40 minutes for him. He grabbed my foot and said mortons neuroma or shot. I tried to ask my questions but again he said the same thing. Then walked out. I mean, this was really bad doctor care. I have since seen a foot specialist who says its not mortons neuroma but an injured nerve father down and orthotics will help, and I definitely do not need surgery. I have seen a lot of doctors over the past two years and this was by far the worst experience and time waste. Jennifer was great tho, but Dr Metyas was really bad imo. Most doctors should show care and allow a patient to ask their questions. This one didn't. 0/5. For this place. Sorry for the bad review.

PA Bryant is exceptionally patient-oriented and has an excellent bedside manner. She genuinely…read morecares about her patients, taking the time to listen carefully to their symptoms and concerns without ever making you feel rushed. I always feel heard, respected, and completely comfortable in her care.

Lord have mercy, we lock this office and Dr Baker!! We had to leave our other PCP simply because…read morethey didn't answer their phone, parking was horrible, and we were treated poorly!! Dr Baker's office always answers the phone, helps to schedule appointments easily, can do most xrays and even blood draws right in the office. Saves from having to make extra trips to other location. Dr really takes his time and listens to you!!

Best PCP I've ever had. I've gotten at least 15 physicals in the past and not once did the doctors…read moretest my hormones. Dr. Baker did it on my first visit and it helped resolve some of my issues. You know you're at a good office when even the staff is happy & seem to love the doctor. Bedside manner from him and his staff is great. During your exam, Dr. Baker is focused on you & you wellbeing. Opening up the floor always for questions or to express concern. The only drawback is that receiving an appointment can be a hassle as he's popular and gets booked out. Upside to that is that you can always see one of his great PAs on staff.

Came in with my dad for a follow up appointment, the girl in the front had an attitude the whole…read moretime and was very dismissive. Definitely lacks customer service skills and professionalism. I believe her name was Talia?Tatiana? The older lady that was there in the corner was also rude. What is going on in healthcare?

The worst doctors office , staff is unprofessional , no compassion trying to lay a loved one to…read morerest and having to beg the doctor to give causes to the death certificate according to the manager doctor is always with patient there was one person in the waiting room , don't ever have a family member attend there clinic if you want to go through this .

I'm giving Lakeside Medical Center Urgent Care in West Covina five stars, and honestly this review…read moreis long overdue. I've been here at least three times in the past year, and I've actually been coming to this medical group since I was younger because of my mom. She always trusted them, they took our insurance, and over time I just stayed with them. Now as an adult, I can confidently say they are a hidden gem. I don't know if healthcare should ever be considered a hidden gem, but that's exactly what this place feels like. They open at 11, and I'm writing this around 12:15, already being seen, which is huge. My situation today clearly qualified for urgent care instead of an ER, and I really appreciate knowing I can come here and avoid a chaotic hospital visit. What really stands out is how attentive everyone is, from the front desk to the clinical staff. I wish I remembered names because every single person I interacted with today deserves recognition. The front desk staff were welcoming and efficient, and even with an online check-in process, they still made everything feel personal. I was third in line and was quickly brought back for vitals. There was a medical assistant in training, and honestly, watching that interaction made me respect this place even more. You could tell she was nervous and learning, but she was incredibly kind, thorough, and professional. The trainer took their time, corrected gently, and clearly cared about doing things the right way. It was obvious they're investing in their staff, and I left thinking once she's fully trained, they're gaining another amazing team member. I've always been seen by nurse practitioners here rather than MDs, and that has never once been an issue. They're knowledgeable, thorough, and actually listen. Even when I've been in pain, the wait never feels unbearable because things move steadily and you know you're being taken care of. The facility itself is clean, organized, and easy to find. It's located in a medical building on the first floor to the left, and the exam rooms are spotless. Even when they're doing uncomfortable things like throat or nasal swabs, they're gentle and empathetic, which really matters when you're not feeling well. I'm genuinely thankful for this place. Every time I've come here, I've left feeling better and reassured. Today just felt like the right time to finally write this review because they've earned it through consistency, care, and professionalism. I truly hope they keep this standard because it's exactly what healthcare should feel like.

I have gone here in the past and left with two referrals, but I recently returned for pelvic floor…read moreissues and had a horrible, rushed experience with a female doctor. She claimed my issues were due to a poor diet and being on my phone in the bathroom, which was an assumption made up on the spot. She knew nothing about my daily habits or diet, nor did they bother to ask, which proves how false that claim was. She refused to believe I needed physical therapy and insisted I had mysterious, unrelated issues that were "not that bad." She seemed to believe that a young person cannot have pelvic floor issues, and I felt completely dismissed. I was treated like a naive, careless teenager rather than an adult struggling with uncomfortable and persistent symptoms. I trusted her with vulnerable health issues and an intimate exam, yet I was blamed, dismissed, and told that only a gynecologist could fix my problems. Her instructions were unclear, and they rushed through the appointment while blaming the rest of my symptoms on a routine they fabricated instead of simply asking me about my life. Her knowledge is incredibly outdated. She seems to want nothing to do with pelvic floor issues unless the patient is pregnant. Anyone, of any age, can suffer from pelvic floor dysfunction. This was a lazy, hurried, and old-fashioned approach to medicine, and I was not treated with respect during a vulnerable examination.

Dr. Gin is the best. He listens to you (many doctors don't). He is skilled, no long waits. He seems…read moreto care about his clients more than most doctors. It's not a wait an hour to see the doctor for six minutes, and off you go. He asks questions and truly seems to care. I'm grateful I found Healthy Families. And Dr gin the staff is geat one last thing. I hate needles and blood tests scare me. They have ever since i was a kid. Here they are painless. I can tell when it starts or when its over.(I refuse to look.) Great job by everyone there.

I've had nothing but amazing care from this facility. DR.Gin has been my DR for at least 5 years…read morenow and I couldn't imagine having to switch to another provider. He is ultimately the BEST DR I've ever had. The staff is also incredible very personable and caring. Absolutely love the care they provide to me and all other patients.

I had an issue with a throat infection and Dr. Armen was able to see me on the same day. But what I…read morereally liked was that he has a Virtual Clinic so my follow up was done from home.

Just not a good Dr's office, very sud-standard care. I left after my first appointment, it was a…read morewaste of time and energy. :(