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    Dimmerling Realty & Auctioneers

    1.0 (1 review)
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    7 years ago

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    Icon Property Management - A leak coming from upstairs in my bathroom before and since Icon bought this place. They barely looked at anything when they came through.

    Icon Property Management

    (10 reviews)

    I am an out-of-state real estate investor, and working with ICON Property Management has been one…read moreof the most frustrating and costly experiences I've had. From the very beginning, there were serious red flags. The management fee presented during the sales process did not match the actual agreement. It felt like a bait-and-switch tactic--low pricing was shown upfront, only to be changed at the contract stage. During our initial interview, I specifically asked whether they handle Section 8 tenants. Rick (one of the partners) confidently said yes, which was a key reason I chose them. However, I later discovered they weren't even actively using AffordableHousing.com--one of the main platforms for Section 8 tenants. When I pushed them on this, they admitted their account hadn't been used in a long time and needed to be reactivated. This was shocking and completely misleading. In reality, they seem to avoid Section 8 entirely. The breaking point was how they handled a rodent issue. The tenant reported it, and despite multiple weekly follow-ups from me, nothing was resolved for over a month. There was little to no communication, no urgency, and no clear plan. As a result, the tenant moved out, causing me significant financial loss--lost rent, turnover costs, and repairs. What made this worse is that ICON was aware the tenant was planning to leave and had stopped paying rent, but they failed to inform me. Even after escalation, Shawna (another partner) avoided responsibility and repeatedly redirected communication instead of addressing the issue directly. Critical information was withheld from me as the owner. After terminating the agreement, things got even worse: * They did not return my property keys * They withheld rent from another unit * They stopped responding to calls and emails entirely This level of unprofessionalism is unacceptable. If you are an investor--especially out of state--do not use ICON Property Management. This company cost me time, money, and unnecessary stress, and created avoidable legal risk.

    Absolute degenerates. They don't work, maintain or upkeep the property. Maintenance is never…read moreperformed. You have 5 days to pay rent before a late charge is applied. Nope they apply the late charge on the 2nd day of the month. When I have a scheduled payment, they fail my payment, apply the later charge, then force me to pay the new amount and magically my payment is accepted. No quality of life, no value in any aspect of renting a property from whoever runs it.

    Whipple Auction & Realty

    Whipple Auction & Realty

    (3 reviews)

    I highly recommend Whipple Auction. My sister and I weren't sure what route to take with our dad's…read moreestate but looked into different options. Whipple Auctions was quick and polite with their responses. With the info they provided, we decided to use their services to auction the house and contents. It went smoothly from start to finish and I truly can't believe how much money we got out of both the house and the contents. It was more than double what I expected. If you have a home to sell, I would recommend using an auction and I would highly recommend using Whipple Auction. They know how to keep a crowd of bidders going and they also know how to sort through and separate or group house contents to get a good amount of money for those things too.

    If you are looking for a real estate and auction company that actually cares about it's clients…read morethen Whipple is that company! They are big enough to handle all of your needs but small enough to care. Whipple has a great reputation as a company that cares AND gets the job done. They have been around for 40 years and have a 3rd generation of family members who are really taking the company into the future but doing it with the integrity that was started by the first 2 generations of professionals. This real estate firm really makes you feel like you are a part of the family. Their real estate, auction, and title services are all first rate. Would not hesitate recommending anyone to use Whipple!

    Dimmerling Realty & Auctioneers - realestatesvcs - Updated September 2026

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