I bought a car at a buy Pay here about two weeks ago. It needed an oil change so I went to Jiffy…read moreLube against my cousin's advice. She said she goes to grease monkey, but I went to Jiffy Lube because they were closer to my home. I really really really wish I would've went to grease monkey. Half of the things I needed I didn't get at Jiffy Lube because the price was already 125 just for the oil change alone. But I needed an air filter and one of my headlights was out. It would've been an additional 70+ dollars for the air filter and the headlight in addition to the 125 I paid for the oil change. Had I gone to grease monkey not only would I have saved on the oil change, but I would've gotten my headlight done for free. That's what happened today. The headlight itself cost five dollars at Walmart and when I got to grease monkey since I had the part myself, they literally changed my headlight for free. I haven't been able to drive after dark for two weeks, but they have taken a huge relief off my shoulders. Not only that they topped off my fluids and zip tied my bumper which was falling down in one area. Again, all for free. I really really really wish I would've went to them sooner because Alex, who is amazing for an 18-year-old, and Cadence were super friendly and very informative. Actually, everyone was but I wouldn't have been able to remember all of their names lol but I specifically wanted to shout out Alex and Cadence. They have a return customer going forward, and I'll be sure to thank my cousin for the recommendation. I'll also kick myself for not listening sooner lol

Very efficient did not have to wait long. Good customer service and let me know about replacing my…read morefilters.. Fair and honest, especially since I am a female. I am very cautious where I take my car. I have been screwed before.

Came on a Sunday because they were open!! The line was super long (probably because they're the…read moreonly place open on Sundays) but the line moved really fast. I got an oil change and they didn't try to sell me any other unnecessary services or products. They explained to me the process of the oil change and other services I may need in the future. Service was great and a better price than other oil change places I've been to.

I keep coming back because the convenience of not having to get out of your car can't be beat. They…read moredo all the basic checks and it's pretty quick, even if there's a car or two in front of you. The staff seem to change over more often than I'd like but everyone has been pretty knowledgeable.

I've been taking my Honda Pilot to Jiffy Lube since I bought it new in 2003. This location, for…read moremaybe the last 7 years or so. I recently bought a new car and haven't been driving the old Pilot as much. I noticed it was low on oil but I wasn't actually due for an oil change. So, I decided to finally take them up on their "free top off" service and see if it was truly that. Everyone couldn't have been nicer to me, despite me taking my car in for free service. I was shown into their waiting room and the guy asked if he could pour a cup of coffee for me. They filled up my wiper fluid and tires as well as 2 quarts of oil. Really great service all around and I was happy to see that top off really is free (I was wondering if they were going to try and up-sell me on something!). I will be back when it's time for a real oil change. Thanks!

I went here for an oil change and was told that my breaks were "metal on metal" and that I…read more"shouldn't drive and get them fixed ASAP" and was given a quote. I then took the car to my normal mechanic and my breaks are completely fine. The employee at jiffy lube went out of his way to show me the tool he used to measure and told his coworker "it's less than 1mm!" With a shocked look on his face. They also tried to upsell me on an engine filter replacement that had been replaced semi recently. Overall oil change was fine and fast. Just always get a second opinion. Price was average for what other oil change places are going for.

I would not recommend Omaha Car Care based on my experience…read more I dropped my truck off on Thursday, but it wasn't even looked at until around midday Friday. Before leaving it with them, I explained to Mike exactly what the issue was. The fuel pickup needs to be replaced, and since the tank would already have to come down, I asked him to replace the fuel pump at the same time and do an oil change. I specifically told Mike that my truck will only allow me to use about 3-4 gallons of fuel before it won't start anymore. Instead of actually diagnosing that issue, he simply let my truck idle for roughly 8 hours and then told me everything was fine. He also claimed he put a scope into my fuel tank and said it was "rusted." This is an Arizona truck that has been in Nebraska for less than a year, so that claim makes very little sense. The most frustrating part was when I asked if he had removed fuel from the tank to see if the truck would stop running once it got below the 3-4 gallon threshold I had described. His response was, "Oh, I guess I could've done that." That should have been one of the first diagnostic steps. To top it all off, he said my truck has a lower-end engine knock and claimed that prevented him from doing the oil change. I left feeling like the actual issue I brought the truck in for was never properly diagnosed. The only positive thing I can say is that they didn't charge me for the service. However, I still lost time, got no answers, and now have to take my truck somewhere else to have the problem diagnosed correctly. I won't be returning.

Advertising and communication. You can't do everything the dealer does . You don't have the…read morediagnostic equipment or expertise . I've learned that firsthand after a $1200 cruise control fix. Nice business plan Omaha car care.

THE ONLY SHOP I GO TO FOR MAINTENANCE WORK. Not only do they do the oil change in 10-15 minutes but…read morethey also fill my tires, top my wiper fluid, and check all of other stuff as well. Today in particular I got a new air filter because my old one was disgusting and needed replacing. That may sound like they are trying to see me but that couldn't be farther from the truth. The employees are incredibly nice down to earth people who I would trust with my grandmother.

My car was overdue for an oil change and I kept having trouble scheduling at my regular garage…read more Insta-Lube to the rescue. I sat in my car with the dog while they finished the prior car. When it was my turn, I was directed in to the exact spot. They told me what kind of oil my car used and what the price was. In 15 minutes I was on my way. The price was about $10 more than my regular garage, but the convenience factor was huge. I will generally want to go to my mechanic for regular maintenance because they keep me informed about other potential future repairs looming, but for an oil change, this worked out well.

Came in for a brake inspection on a 2018 Subaru Forester. Easy online scheduling. Friendly staff,…read morereasonably comfortable waiting area with free Wifi. Ended up getting rear brake pads and saved $70 over what Baxter Subaru would have charged. Felt good about the overall experience, will plan to return for future needs.

I made an online appointment. I described services requested as "brake fluid flush (I will supply…read morefluid) and front brake pads replaced (I will supply pads)." The only drop down menu option regarding brakes is "brake system check." No price quote is provided, which is already suspect. The parts I'm providing are OEM sealed in box. I made the appointment for 09:00 and showed up with the car at 08:15. The employee stated they will not work on customer supplied brake parts. No message on the web site states this. No message popped up when making the appointment. No phone call was made to me before arrival. Their sign says "we do it all," I guess not. Employee didn't seem to care that I took the time to drive there.

We brought our car into the shop to fix our daughter's car which was making a rattling noise in the…read morefront end. We had already paid for an inspection and it was diagnosed as a bad control arm. They repaired it at a cost of $1057 and it did not fix the issue. They called me to tell me it did not fix the issue and would need another $200 to dive deeper into it to figure out what it was. Complete incompetence by both the company and mechanic! I understand you are only as good as your workers are but for them to ask for another $200 because they had no idea what they were doing to begin with is crazy! I would not recommend any service at this shop!

I attempted to get an online quote through Yelp for replacing my brake pads and rotors. Other shops…read moreasked me a couple of questions and gave me a quote. Mad hatter insisted they needed to inspect my car before giving me a quote. Defeats the purpose of an online quoting tool now, doesn't it?

Thanks to this guy I didn't even have to leave my house . He changed my alternator and the price…read morewas very reasonable. The dealership wanted a stupid amount but I'm so glad I went with Edward , he got it done a fraction of the cost and did it right . He even offers a warranty saying if it's not right he would always return.

From the owner: Xxxxxxxxxxxxxxxxread more

Service was great, got the issue fixed and explained everything that was going on! All the…read moreemployees were extremely helpful!

they couldn't even put my windshield wipers in correctly…read more this place is a joke. got 1600$ worth of work done to the control arms tire rod and boom one tire rods already loose and only one windshield wiper works. They don't value your time nor money. 1/10 it's a waste of time

I had been getting my oil changes at Jiffy Lube for the last five years simply because it was fast…read moreand familiar. That changed after I tried Christian Brothers Automotive during a grand opening when they were offering free oil changes. I liked the experience enough that I decided to give them a shot again for my next paid oil change, and that's when the difference really stood out. Jiffy Lube's main advantage is speed. You stay in your car and you are in and out quickly. But Christian Brothers wins in almost every other category. The waiting room is clean and comfortable (even have cell phone chargers), the people are genuinely friendly, and the pricing has actually been better in my experience. I also appreciate that my car is returned clean, without the greasy or rushed feeling I sometimes had before. Scheduling is easy too. Their website makes it simple to book an appointment, so even though it is not a drive through experience, it still feels efficient and well organized. If speed is the only thing you care about, Jiffy Lube works. But if you value service, cleanliness, and feeling confident about who is working on your car, Christian Brothers Automotive has earned my business going forward.

About two years ago, they replaced a battery and charged me $375. I was shocked, but had too much…read moreto deal with having just moved here, so I paid it. Fast forward to now. Their 5 year warranty battery gave out in less than two years. I got a new one for $129 at Walmart. CB didn't seem to want to deal with the warranty, telling me on the phone they need to check the vehicle to see why my car was draining the battery before any talk about a refund or partial refund. The battery had side posts. CB used old stripped posts that caused my battery to only have a weak connection at best. The result. My car got stranded just off a freeway ramp. I had to wait two hours for AAA to get there and tow me to a place that discovered the issue right away and replaced the battery posts with new ones. Now it runs perfectly, no thanks to UnChristian Brothers. Needless to say. They lost a customer.