Diptyque Grand Central

Best fren This was…read moremy GO TO facial care spot once upon a time when I was in my early twenties and this year I turn 40 so I would say I love that this place has had longevity. The trained the staff well but it's usually younger females who seem to have zero interest in anything other than making daily sales. I usually don't interact but today I did. And the first thing I was shown when asking about something for dry skin was $140. I was like ummm yeah thanks. I did not come for that. I did leave with 2 face masks and a new facial starter kit and spent a whopping $24. One of the masks was an overnight Korean glass skin jawn. There is no parking but I would still return

Absolutely adore this store! It's definitely on the smaller side but the staff was so helpful in…read morefinding what I was looking for. They explained how to use some of the products that I was new to, and gave a bunch of free samples at checkout for kombucha packets (so good I had to buy a box later on!). I've been in here a few times and I always have a great experience. Would definitely recommend if you are looking for a good K Beauty shop in the area.

Face mist Couldn't resist how cute it was

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H Art K Town

3.6(5 reviews)

Cute set up. But limited amount of K beauty products I'd rather go elsewhere in the area to get my…read morekey beauty supplies.

It's a nice little space on the second floor of H Mart in K-Town. Size wise is about 4-5 bathroom…read morestalls side by side next to each other. Very bright, clean and organized. Conveniently located by the B/D/F/M/Q/N/R/W trains right across the street. They sell the trendiest Korean makeup and skincare products. If you ever happen to see your favorite kpop idol promoting one of these brands, then I think there's a very high chance of seeing that brand's products being sold inside H Art. There're Q tips and disposable cotton rounds for you to swatch their products on your hands/face/lips. I like to come here and restock on my stash of tinted lip balms, blushes, and eyeshadow palettes from time to time. Very fast customer service from patient, friendly and helpful staff. Both cash and/or credit/debit card are accepted forms of payment.

0.6 mi•Koreatown, Midtown West

Aisles & Shelves of Products

The trending Fwee Blurry Pudding Pot for Lip + Cheek.

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Can't wait to try this very hype sunscreen!

The Face Shop

4.3(44 reviews)

Visiting from out of state, I was so excited to try this face shop store. They had a 30% off of…read moreeverything and I was beyond excited. I bought four items and only spent $50. After looking around at other locations, I can completely say that they had the best prices. The employees were very helpful and the store was well stocked. I loved the cleanliness of everything and the selection of items were amazing. A must stop next time. I'm in town.

My friend and I were walking around ktown looking for skincare and dropped by here. Their…read morecollection was well organized and really well maintained. Maybe just a touch more expensive than the other skincare shops in the area. Didn't take any pictures since there were signs not to. The staff is friendly and helpful!

0.6 mi•Koreatown, Midtown West

Perfume Testers

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Kosette

3.3(56 reviews)

Kossestte is a great store great selection reasonable…read moreprices good location helpful staff

Disregard the LV wallet in the pic. But the K beauty supplies were from this store. This store was…read morePACKED! So it was hard to get around and actually browse the items. I took pics of what I needed to grab ahead of time and found most of it. Checking out was quick.

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Teso Life

4.0(88 reviews)

Very clean inside. And wide selection of snack , cosmetics , drinks and frozen foods and some toys…read more I think they offer good prices on most of items. It's a fun place to visit.

TESO Life is a Korean and Japanese lifestyle and convenience store in Koreatown on 32nd Street,…read morespread across two floors. I walked into a space that covers a lot of ground, from snacks and drinks to beauty products, home goods, and collectibles, and the density of what is on display makes it easy to spend more time browsing than I planned. The snack selection is the strongest draw and covers an impressive range. I saw Asian versions of familiar American snacks sitting alongside Japanese and Korean originals, and the drink section downstairs is broad enough that finding something I have not tried before is a near certainty. The variety of drinks, many with anime or character branding, reflects a buying approach that goes beyond the standard convenience store selection. The beauty and skincare section upstairs is well stocked with Korean and Japanese brands that are not widely available at American drugstores. I browsed through everything from face wash to sheet masks and specialty treatments, and the prices are competitive for imported products of this type. Blind boxes occupy their own significant section, and the selection across different series is one of the better in the city, with reasonable pricing relative to what the same items cost at specialty toy stores. Home goods, toys, collectibles, and kawaii accessories fill the remaining floor space. For a one stop shop for Korean and Japanese lifestyle goods, snacks, and beauty products in Koreatown, TESO Life delivers a broad and browsable experience that rewards repeat visits.

Figurines

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Figurines

Ume Cosme

3.3(24 reviews)

Ume Cosme may be a small shop, but it's thoughtfully stocked with a wide range of Asian beauty…read moreproducts--from skincare and makeup to haircare essentials. The store itself was clean, well-organized, and lots to browse, with prices that felt on par with other cosmetic shops in the area. One thing I appreciated was how quiet it was compared to the trending beauty store just down the street. It was nice to explore at my own pace without the crowds. That said, the experience felt more self-serve, as the sales associate wasn't particularly welcoming or attentive during my visit. If you already know what you're looking for, it's a great little spot to pop into. Just don't expect much in the way of personalized help--but the product selection makes it worth checking out.

The male employee with the blonde hair made me very uncomfortable as I browsed, watching my every…read moremove as if I was a thief. He was obviously racially profiling me given I was the only black person in the store. I love Ume Cosme and I haven't had this problem until now, and it's really disheartening to be treated in such a manner when I've spent hundreds of dollars here in the past, but I'm obviously not the only one they've done this to given the past reviews. If you're going to run a business in the melting pot that is NYC, you should teach your employees not to racially profile and that everyone should be treated equally.

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Nature Republic

4.0(3 reviews)

0.5 mi•Midtown West

Have really liked their products in the past, but went in recently & there was no help offered at…read moreall though I was the only person in the store. They used to at least ask if you had questions or if you knew about the brand, but nothing. It did not give me confidence that if I did have questions they would be able to answer them. I've bought from the former 14th st location for years & they were always super helpful, so I'm not sure what is happening here.

Grand opening of a new store. Nice to have one outside of crowded and busy Koreantown. I like this…read morelocation as it's very convenient to the subway and within the 34th street shopping district. The store is new and bright. It's well stocked with lots of products. Come check it out.

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Bhb Distributors

2.5(2 reviews)

Finally they got shea butter! I was waiting for a long time. It's a busy store with lots of…read morecosmetic stuff. Prices are good! And it's close to the subway

I want to report that this website continues to post and promote products that are clearly a scam…read more In my case, I placed an order for body creams on March 3rd, and the company that processed the charge on my account was a completely different one called MELIO. Right after they charged me, the order was canceled with the excuse that I had requested the cancellation, which is absolutely false. I never canceled anything. Since then, my money has been in dispute because: The company does not respond to emails. They only send automated messages saying someone will get in touch with me, but no one ever does. Meanwhile, MELIO claims that they already sent the money to the seller and is now asking me to either pay again or provide my card number so they can try to charge me again. Absolutely not! This is robbery. I should not have to lose my money like this. And who is going to compensate me for the damage? This situation is unacceptable. I have already reported this case to: My credit card company The Better Business Bureau The appropriate authorities here in California These two companies are working together to scam people. They are shameless thieves. Be careful!

0.6 mi•Koreatown, Midtown West

Entrance

Deodorant, Neutrogena

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Extreme Glow, Carrot Glow, Pure Glow, Express Glow, Fair & White, Clear Essence, Clear n smooth,

Koryo Bookstore

4.1(161 reviews)

This is a great little shop full of K-pop gifts! They don't have a wide selection of every K-pop…read moregroup, just the popular ones. However, of the merch they have it is abundant. It's not a big store size wise but they do pack a lot of punch. Service is kind and friendly, often times they can get busy due to the demand but they manage. Items are priced slightly above par, but that's pretty common when it comes to K-pop memorabilia.

Koryo Books is a Korean bookstore and K pop merchandise shop in Koreatown on 32nd Street, and it…read moreoccupies a small footprint that gets crowded quickly once a few people are inside at the same time. I walked into a store that is essentially one large room, and the density of product on display meant navigating it during a busy period required some patience, but the selection within that compact space was broader than the size suggested. The Korean literature section covers both Korean language and English language editions across a range of genres, which makes it genuinely useful for anyone studying the language or looking for titles that are difficult to find at general bookstores in the city. I saw children's books in Korean, well stocked. The K pop side of the store covers albums, photocards, posters, keychains, stickers, and merchandise across a wide range of artists, with BTS having a particularly strong presence historically alongside newer groups. Pricing runs higher than what I would pay ordering online or finding the same items at a larger retailer, which is the standard trade off for a specialty shop in Manhattan. Album prices in particular can be steep, though sale events bring them down to more competitive territory. Individual accessory items like stickers and bookmarks are priced at a premium relative to their size, so going in with a sense of what I am willing to spend helps avoid sticker shock at the register. The store is a reliable stop for anyone looking for Korean books or K pop merchandise in a physical retail setting in New York, with the caveat that the pricing and the crowd level are both factors worth knowing about before I go.

Inside

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LE LABO NEW YORK CITY - ACE HOTEL

4.2(55 reviews)

0.8 mi•Flatiron

•$$$

I ordered the world famous Le Labo, Santal 33, fragrance and went to pick it up at the Le Labo…read morePerfumery, located adjacent to the Ace Hotel, on 29th Street. The interior is filled with many Le Labo tester fragrances, Le Labo brand items (candles, hair care, lotions, merch), is nicely decorated, and has a very friendly and helpful staff member. One of the attractive selling features of Le Labo is, that they offer a 20% discount on refills, right on premises. Thank you, Le Labo, for the convenience of making purchases and I'll see you in the future, when I will be visiting for refills.

Friday, 20th March 2026 Flatiron district…read more New York, NY Being one who is allergic to many things. I was extremely happy to discover Le Labo, Santal 33. It's been my scent entre nous for at least a decade. No sneezing! This shop in Flatiron is so convenient and I can get my personal bottles in my rotation of the glorious Santal 33 scent refilled every time at 20% discount. Le Labo is pricey, however you definitely get what you pay for. Worth every scent. I also order their long lasting gorgeous fragrant candles online. Thank you so much!

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3 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Melissa S.

7 years ago

Great candles, ABSOLUTE WORST customer service that I have ever encountered in my life!!!!! Do NOT order directly through diptyque online unless you never want to see your order fulfilled. Within seconds of the online launch of the City Candle sale, I placed an order and paid in full for 1 New York and 2 Paris candles. As one of the first orders placed, I would think that sufficient inventory shouldn't be a concern. Several weeks later, to my dismay, I received a box with only the 1 New York candle. I tried to contact customer service at the number provided in my order confirmation and shipping statement - no answer. The line just rings and rings then goes dead. So I then sent an email to customer service inquiring about the status of the rest of my order, as I had only received 1 of the 3 candles that I paid for. I was repeatedly told via email by one rep (Willa) that the 2 Paris candles were in process and would be sent out shortly via a different store location. Then, well over a month later, some other customer service rep by the name of Jose emails to say that they can't locate 2 Paris candles, so wouldn't be able to complete my order?! Again, I tried calling the customer service line to no avail - a complete sham. Get your shit together diptyque and learn how to run your online retail business! Don't sell candles online if you don't have the stock or customer service support to back it up. I loved these candles, but honestly this experience has left me with little to no respect for the company and the scam operation that is their so-called "customer service." read more

Sara P.

6 years ago

There are not enough stars to give this location of diptyque! Not only are the products amazing but the customer service is truly wonderful. Julian really made my overall experience incredibly enjoyable! There is something to say when you want to keep buying expensive products because of the great customer service that comes along with the purchase. read more

Grandcentral D.

11 years ago

The BEST fragrances in the world! Come experience our collection of home fragrances or come in for a free fragrance/perfume consultation.

Diptyque Grand Central - cosmetics - Updated September 2026

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Worth the visit - they have an unlimited amount of oils to layer with your perfumes and different…read moresize vials you can fill. They also do online shopping if you are not able to travel in.

I saw this place on TikTok and decided to make the trip uptown to check out all the perfume oils…read moreExotic Fragrances had to offer. It is located on the corner of Lexington and 104th, one block away from the 103rd (6) train station. I was surprised to see a line on a random Wednesday morning, but I believe it only speaks to the level of service at Exotic Fragrances. The staff are all incredibly patient and helpful, and are happy to give recommendations if you are looking to try something new. The prices are very reasonable-- I walked away with a travel-sized rollerball for $4.64! Just a note-- remember to grab a ticket when you walk in, and expect a short wait. They have catalogues available that you can peruse while you wait as well.

Annick Goutal

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Annick Goutal (AG) perfumes are a girly-girl's dream. In…read moreless than 30 years they have become the cult-brand hunter's perfume of choice rivaling old-world powerhouses like Chanel, Nina Ricci, CREED and countless others. It's easy to see why since AG perfumes are easily the most pure in their essences and smells, with perfumes which really do smell like pure roses, or pure violets or pure orange blossoms. Mind you how those scents will smell on you will of course differ from person to person since that's how really good perfume works, it works with your own body smells creating something unique and it takes some testing and shopping around to see which perfumes will work for you personally. Personally I love smelling like roses, even if it is a bit old-fashioned. I like sticking to things you can't go wrong with so while on a spontaneous weekend trip to NYC, I decided to go check out the only free-standing Annick Goutal store in North America. Mind you, this isn't the only spot that sells AG perfumes; at most finer department stores there is usually an AG counter but I find the experience of visiting the home-store is usually more personalized. Located literally next door to Magnolia Bakery (of cupcake fame) in NYC West Village fashionably fabulous Bleecker Street, it's a small store with the entire line of AG products on the offering. The salesgirl, Rosa was really friendly and even gave me a free "Rose Absolue" candle with my purchase. Now, the only thing missing from my AG collection is the "Violette" perfume and I'm good to go. It's not cheap BUT if you really want to give yourself something special, you can't go wrong with an Annick Goutal perfume.

I had some AG scents already and wasn't ready for a refill. However, I stopped in to see if they…read morecarried any ancillary products for my favorite summer scent, La Violette. The woman working, Leslie, was absolutely lovely, charming, knowledgeable and helpful. While AG didn't have those products, she helped me source something similar on line. And then we had fun just trying some new scents. I will definitely go back!

Editions de Parfums Frédéric Malle

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This is the best store with wonderful staff overshadowed by the upper east side and Prince street…read morestores. I feel like a queen when I go here and have recommended to all my friends. Kudos to Peter et al for marvelous fragrance education and tailored customer service.

The store is beautiful and it was designed by Steven Holl…read more It truly is such an experience and I've been in love with so many scents. They don't want to overwhelm your senses here so they only spray three fragrance. This isn't Macy's or Sephora!!! It's a very high calibre and well crafted parfum. I highly recommend people to save up their coins to come here and spoil yourself. Gio is super charismatic and knowledgeable and well versed in the field. I highly recommend him and he's so funny. Peter is warm and such a sweetheart. Please go and visit the store and get yourself the most loveliest of scents.

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I had a really lovely experience here! It was my first time and I wasn't really sure what to…read moreexpect. I had some fragrances in mind I wanted to smell, but I really needed some guidance and was looking to explore some similar scents. Delilah was extremely helpful with suggestions and talking me through the fragrances and how they wear. Would highly recommend to anyone looking for a niche scent and needing guidance!

Very patient staff. Place is small, and smell is just hard core mixture of all the sprays that…read morehappened for the day. I love this store, just don't come on weekends. Too packed!

LE LABO NEW YORK CITY- UPPER WEST SIDE

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It's a Le Labo store, and walking in and trying their amazing scents is an experience in and of…read moreitself. The store itself is clean and well-organized. Unfortunately the staff needs a little more customer service training. There's the hipster no-pressure approach, and then there's being aloof. Perfectly nice but every time I've gone in they are giving "whatever", even if they don't mean to. And then they're super stingy with samples, but that's true of most of the Le Labo stores I've been to.

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Sukoshi

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Just got back from Sukoshi, lovely customer service, clear direction and advice especially from…read moreFawn! So lovely def coming again!

This is one of my favorite places to shop for Asian skincare. If you don't know what you are…read morelooking for it can be a little confusing so I would recommend researching in advance on social media. The staff is very limited so there is no active customer service but if you need help you can ask the cashier.

Beauty Supply of New York

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