Direct'em pest solutions did a great job getting rid of my spiders and ants. My house was starting to get infested. Joel came on time explained the service to me I will definitely Call them again. read more

What I love about Joel and his team is they feel like friends and family of the house we live in. They give me peace of mind that pests are being treated and peace of mind my friends, family, and guests can walk around barefoot in my house without concern about stepping on an insect. We moved into our house 2 years ago and Joel took care of it for the previous homeowner. When I was evaluating termite treatment for tenting vs. spot treatment they were so patient and understanding as I was figuring out what was best for our situation at the time. I decided to spot-treat our termites and happy with their service and pricing. We've continued using them for the seasonal hot weather water bugs/roaches, silverfish, and potato bugs (creepy as hell). Along with the house they have been great. Since our first year of treatment with Joel I have not seen any new water bugs or potato bugs since. Fingers crossed I never see one again *knock on wood* read more

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I recently had an ant issue in my bathroom. I had ants crawling on the tub, walking in uniform to a small hole under the shower head. I splashed some water and carried on. The following day, I saw the same line of ants crawling, but now another line had formed; running along where the ceiling and wall meet. Given that nothing was left out to attract ants and were crawling into the wall, I decided to call someone. Like most, I went to Yelp and looked for local companies. Found Direct'em. Had good reviews and had a website. Called them and came out within a couple of days. I liked how friendly they were over the phone and how quickly Joel was able to come out to my home. I really value, not just that Joel fix my problem but how he spent the time to explain what he was going to do. After doing the service, a few days later; they followed up with me but the ants were gone. Thank you! read more

Our technician Joel, was awesome. We called and he came the next day. He service our home for spiders and ants. He was thorough and explained the service to us. Our spiders and ants are gone. We will definitely be calling him again. The prices are great and they have different services they offer. read more

Consistently professional at eradicating our pest problem. Flexible, pro-active, pet friendly and always responsible.

Joel at Direct'em Pest Solutions is AWESOME. Saved us from the untimely stench of a dead animal under my mom's house leading into the holidays, and then completed work the next month to make sure future issues are excluded. Cannot speak highly enough in regards to Joel's professionalism. Obviously a company run with integrity and fairness. Thank you for your great work! read more

I can't recommend this company enough. Joel and Saira were a pleasure to deal with. From the beginning, Joel was very honest and transparent about the services offered. It's clear that they value integrity in everything that they do. read more

Rolando is the best at spraying indoors and outdoors, he is very detailed at what he does and takes his time. I would definitely give him 100 stars out of 10 and I recommend him for every visit! read more

I don't like spiders! Even thinking about them gives me goosebumps! I was bringing out my Xmas decor from my garage, as I will be hosting dinner for my family that is coming out of town. As I was moving the plastic containers around, one too many spiders crawled out! Like most, I went online to find someone to come out to my home and take care of the spiders. But I couldn't get pricing online and when I decided to call, I was on hold for too long. Decided to check Yelp and find a local pest control company. I found Direct'em and decided to give them a call. Well, I was not on hold and I was greeted with a friendly voice. They gave me pricing over the phone and had a technician within a couple days. I can happily say that the spenders are gone and my decorations are up. Thank you! read more

Fast, reliable services. I contacted Direct'em for ant issues I was having. Joel came out for my scheduled (on time) appt and took care of my ant issues. Also, provided me with tips! Thanks Joel! Much appreciated read more

I had a emergency mouse problem at my house. Looked them up and couldn't be any happier with the results! They had them trapped and removed. My wife was happy and all that matters. read more

I've been a customer of Direct'em Pest Solutions for over 10 years now. Joel and his team are extremely reliable and responsive. I truly value their work ethic and dedication. I highly recommend them! read more

I've been using Joel for a few years, I am very happy with his service he is very reliable and excellent service never had any complaints keeps his appointments and it's always on time read more

By far the best service, I been struggling with bugs on my back yard, and called Joel and the response was positive and accurate, I went out today and found that I was bug free nomore insect bites, im very satisfied with the good job directem pest solution has to offer at a reasonable price! Highly recommended. Thanks guys at pest solutions read more

No! No! No! DO NOT USE THESE PEOPLE. I am listening to a rat eating my tv cables right now as I write this. Super creepy. I have them partly to thank. DO NOT USE THEM. How? Why? Was I right when I called Joel and - without any rhyme or reason or prior "words" (except he had my money I guess) - rudely and shockingly and bewilderingly asked me "What do you want?" ( I had called to ask for a house visit to get a check for rats in the crawl space or inside of the house. ) (My family had already caught two rats.) WAS I BEING HAD? Had I been had? I really had to think I was after three or four calls to services we had rightly paid a clean $500 for were not provided. DO NOT USE UNLESS YOU WANT TO DONATE MONEY TO A BAD CHARITY. NO INTEGRITY. NO HONESTY. A DEFINITE RIP-OFF. So I am sitting here terrified of these rats and sleeping in the car for the past four months because I am too scared and don't know what to do. I CALLED FOUR TIMES. THIS WHOLE SHEBANG IS A SCAM or at least a good part of the times it is. DO NOT USE. DO NOT USE. I don't think all these five star ratings are true. I'd like to see a verification on all. DO NOT USE HOPE THIS HELPS, LS read more

Joel was on site within 2 business days Took care of my ant problem in no time. He was honest and professional. He even came back to follow up and check on the job. His assistant was very friendly as well. I paid for 3 months and so far so good it's been 1 month and no ants :) I'm a happy customer read more

We've used them for 3+ years now. We had really bad cricket problem and their service has helped. I'm usually too lazy to write reviews but While searching for their one time service rate to refer their business to our family member, I came across negative reviews and thought I should share my experience. Im giving them 5 stars for: - getting the job done - pricing is comparable/ a bit cheaper than others - scheduling appt is easy. If they dont pick up, leave a message and they always call back. - payment processing is straightforward - awesome customer service! The negative reviews mentioned they did not follow up or come back to fix the problem. I've only had the exact opposite experience with them. read more

Addendum. I have a new infestation after many years and now Home Advisor is recommending this shady bussines to me since they are unaware that I was ripped off by them in the past. I wish something could be done to ban these disreputable businesses from doing business and fooling the public by putting up these sham reviews. I also wish Home Advisor had a better way to vet the contractors that they recommend to an unsuspecting public. Please be careful before you sign a contract with this scam of a company because, if they can find a way that they can rip you off, they most certainly will. Also, if there any way you can afford to use a larger company, do so. Otherwise, you will be at the mercy of Joel the owner who has absolutely no scruples or integrity to do the right thing for his customers. read more

Joel started his own company after working for a national pest control company. He has worked with us for over 15 years. You will not go wrong with Joel and his team. read more

I decided to reach out to Direct'em pest solutions, The man I spoke with was extremely understanding and on top of that worked with me to set up a time to come check out the problem I was having. Immediately I saw the results. Cant thank them enough! Definitely going to refer em to friends and family! read more

We have used Joel for approximately 10 years for general preventative work, and extermination needs. He does excellent work, is extremely dependable, and a joy to work with. We highly recommend Direct'em Pest Solutions! Rich and Pam R. read more

We've always had a MAJOR ant problem and my sister finally decided to give these guys a call! They were able to come the same day and the guy identified all possible ant origins and guaranteed the job. He said the ants should be gone within 2 days and if not, to give him a call. Since he was not able to access my room during the first visit, he returned 2 days later as promised. Not only did he treat my bathroom (major ant source due to dog food), he re-inspected the entire house and perimeter as well! Most of the ants were eliminated after the first visit but I'm relieved to know that I'll be able to sleep at night without any creepy crawlers harassing me. My quality of life is already better and ant-free!!!! We'll definitely be on the 6 month ant plan to ensure they do not return. Also, the product is pet-safe. read more

Called Direct'em Pest Solutions for termite work. Joel discussed all of the options and recommended fumigation since it is a very old house and the termites were in a number of spots. He took the time to answer all of my questions and explain termites. He went over the preparation we needed to do keep food and other household items safe during the fumigation. He also suggested ways in which we could help minimize repeat termite infestations. Everything went very smoothly. Direct'em is very responsive to phone calls and emails. Joel shows up as scheduled and Saira answers my emails within a day. I will definitely recommend them to my friends and family. Please note, I am in East Los Angeles, not San Francisco as the identifier says. read more

Be were they will show up make the job, But will never come back to follow up with you they will only collect and you will not see them again, They did a job on my home add some traps on the attic for rats they said we will be back on follow in week to check on them 1 week past by nothing I call them on a Tuesday they said ok we will be there on Friday to check on that the said they did not came because it was raining please, 3 week later past never show up just imagine the smell coming from the attic in side the house so I call them and let them know why they did show up to check on the traps and the owner Joe said to me in a text not even have the guts to call me by phone and explain. His txt I dont blame you, I admit when you needed us out we came sort. I do apologize we tried to reach out to you and when didn't answer us i new we lost you as a customer Please they never call they never show up again and the bad service left behind like I said just be were is better to hire recognized company and wen you have a problem you can call customer service and get answers and help right away not 3 weeks after Good Luck hope this help read more

We spoke to direct em about exterminating termites, roaches, and rodents. After they came they took care of the termites and claimed we will see more rodents due to the fact that our area had a lot of them. It's been 2 weeks and our roach problem is worse than ever! This is after giving them $2000 up front to take care of our home. They claimed that roaches were not part of the deal which makes them extremely dishonest as well. There are plenty of great exterminator companies with more reviews than this terrible company. I bet this is the first honest review that they've received, with the rest of them coming from their close friends and family! read more

We are very pleased with their services. Fired Orkin and hired these guys. The tech was on time and very professional.

Great job! it was easy to schedule an appointment and the guy was here on time. The treatment works for the ants I had in my house.

I had bed bugs that I got from an old mattress (my fault I know). The little critters were wreaking havoc on my skin. I called terminex and orkin but as a college student with little expendable income they couldn't help me. I started calling every place I could until I found direct'em. I haven't had a problem since. read more

I called this service over to my home because of the good job that he did where I work. When he got to my home, he quite literally, stank. When he sprayed for spiders, he knocked down lights on the patio and breezeway which we had to put back up! He spend the entire time talking on the phone, which was annoying if we wanted to talk to him. He knocked down a smoke alarm inside the house and didn't even offer to put it back up for us. The product he used works great, I haven't seen a bug since, but I won't have him back to my house. He did very sloppy work and we've had to call people in to replace what he knocked down.; Bad experience... read more

Our company has been using Direct'em Pest Solutions for some time now. We manage 160 units and pest control is one of our highest volume of calls. I call their office and I always get a response the same day. My tenants love the prompt service and the thorough work the technicians do. I have also used them for termite work and they have competitive prices and our tenants can stay in the home while treatment is done. Saves our owners alot of money. I would surely recommend them to any home owner or another property management company. read more

I'm new to Pasadena and can't afford places like Orkin or Terminix. A friend recommended Direct'Em and when I spoke to Joel on the phone, he was very informative and had reasonable rates. I called him late in the afternoon and was at my door first thing the next morning. Great service and I will definitely use him again. read more

Every summer brings out the ANTS but this year I was living on an ant hill - all over every sq. foot of the yard and began to show up indoors. I like to use an independent local service when possible. So I spoke to Joel, who gave me a reasonable quote and Tommy came to do the job. He was polite, neat and covered everything fully. I would highly recommend this company for any pest problem. read more

I was very pleased with the service.. I had a very bad problem with rats and roaches, you could say i was infested I couldn't get rid of them no matter what i used. I called many exterminators which was after hours Direct'em was the only one who called back in less than 2 mins I told him about my problem and we set up an appointment next day.The technician was very professional he set up traps for rats and different types of baits for roaches. The following day he called me to make sure everything was going good in a week he came to check the traps and discarded the rats... I would highly recommend them. read more

Called Directem to the house due to tons of spiders. Have used the othro spray for a long time, but it just wasn't keeping up. Joel came out and was very professional! He gave us sound advice and took care of our problem. He even sprayed our storage sheds. He was very through and amazing. Highly recommended. read more

I never see any bugs in my parents' house thanks to Direct'em Pest Solutions. (They used to have ants and water bugs.) Now I am using this service for the dangerous spiders at my house. Great service. Joel is very helpful. read more

My mom had a real problem with pests running around in her basement, attic, and kitchen. Rats getting into her food pantry. The guys from Direct'em identified the areas and gave a fair estimate to close the holes and set the traps. After several visits the pests are gone. They caught several rats and disposed of them. These guys are professional, honest and fair. Highly recommended. read more

I first met Joel when he was with Terminex; Great guy, personable and reliable. After a year, Joel decided to go on his own and thus Direct Em Pest Control was born. Joel's success as a business owner is his down to earth personality and his conduct is very professional. If there is an immediate need for Joel to come out and spray, he will make it a point to get out to my location. I've used Direct Em services since it's existence. I have many properties and I am proud to have Joel service these locations. His service does eliminate the pests on site and he does come in between service to maintain the issue if there is a need for it. It is very easy to make appointments for service. His rates are decent, not like the big pest control companies out there. Although I was reluctant to write this review; ONLY because I'm afraid the public will find out how great his pest control service is and will make him too busy to come to my properties!!! But that's just selfish, so alas, I must share Direct Em with you guys. I wish Joel continued success and hopes that as he builds his clienteles, to remember the ones who were there for his start-up business and to keep us (I really mean me!) on his top list. Give Direct Em Pest Control a call, when Joel answers, tell him you read Angie's review and decided to make an appointment. You won't regret it. read more

Im a manager at an apartment building. We were being taken over by bugs. A friend recommended Joel. He came out right away, took care of the problem immediately. Now all my tenants are happy. Always professional, great service.:) read more

Called Direct' em after reading the reviews on Yelp. Have been looking for good pest control company for sometime. Joel came out the next day to do the inspection. Joel was on time, very professional, gave me a quote & had me scheduled to do the work within two days. He had one of his employees do the work, but Joel came later in the day to make sure everything was done to his expectations & that I was happy. They sealed up any possible entry ways for rats, & cleaned up, leaving no mess at all. They knocked down all the spider webs around my house prior to spraying. They set traps in my attic & have come back on 3 different occasions to check the traps, always arriving right when they said they would. I found all Joel's employees to be friendly & polite. I would recommend Joel & Direct' em to any of my friends. read more

Joel was great!! We have a rental, that when the renters left, had a lot of roaches. Joel got rid of them all!! Showed up when he said he would, and had the best price. He is the best at what he does!!! read more