These guys are great. With them 20 years. Always available. Always on time and on date stated. Listen to concerns. Very responsive. Text and message reminders to let you know when they will be on your property for safety and security. Keep them bugs and rodents under control. read more

Impossible to speak with a live person. I called several times to get a customer service agent to return my call for a quote and they just never call you back. read more

We called Pest Innovations because we had a concern regarding the possibility of termites in our kitchen. We were given an appointment for 9:00-10:00 am the the following Monday. Carlos showed up promptly at 9:00 am looking and acting professional and asked us what we were experiencing. After explaining the situation he began his inspection. He was very thorough and after completely inspecting the area he explained that he didn't feel that there was a termite problem and that he didn't want to do work that wasn't needed just to charge us. To clarify, there was no charge for the inspection. He asked if there were any other areas of concern and also looked at our garage area and said it looked like that was free of termites too. His honesty clearly reflects the integrity of the company he works for and while we didn't need their services this time, Pest Innovations is the pest control company that we will call in the future if we ever need it and we will recommend them to friends and family if they need a pest control company. read more

We regularly use Pest Innovations for all sorts of vermin & insect issues at our properties--we have used them for ongoing service as well as specific pest projects. Luis is often our technician and he does an excellent job! There is nothing worse than having a cockroach issue that does not go away quickly, diligent pest control that we can trust provides great peace-of-mind!! read more

Sonia in dispatch is great and was able to get me same-day and next-day slots. Carlos is excellent for termites. Brandon is excellent for most everything else. read more

We had an ant problem/infestation this summer and after shopping around getting quotes everywhere we found Pest Innovations had the best price, customer service, friendly people, quality, and no contract. I waited one month before posting this review because I wanted to see if their claims were true. Sam was our pest control guy and he was awesome, friendly, professional, cool, and did a great job. Our ant problem is gone and I would definitely recommend Pest Innovations in Glendora to everyone. Pest Innovations did a great job and I will definitely keep them as my go to going forward. read more

As a property manager and real estate professional, I use pest Innovations for my clients home and my personal homes. These guys are punctual, friendly, and highly professional. Not to mention their pricing is very competitive. If you're in the Southwest LA area, call Pest Innovation and ask for Chris or Joe, they've helped me, and I'm certain they'll help you too! read more

Most educated pest control service around. They are able to solve all my pest issues. George is a great person to work with. Would definitely recommend this service. Don't wait. read more

Pest Innovations - Pest Control Near Me - Glendora, California

We have been using this company for years to manage out rental units and they are full of excuses. We don't cover that / we only service one unit / we don't kill that pest / etc /etc. You are a pest control company if you don't eliminate pests you are just wasting our time. Find a company that actually will provide the services they state and stand behind their work. They do neither. If you are looking to hear excuses they are the company for you its never their fault the pests are around. Good news you can eliminate Pest Innovations even though they cannot eliminate pests. read more

I scheduled a roaches control service from this company and it was totally a waste of time. They told me their worker will be arrived between 9am-1pm but no one showed up on time. Called their customer service and the answer i got was "they called you and knocked your door at 1:17pm" IT WAS 1:17pm! IT'S LATE ALREADY! I did miss the phone right at that time but I called back 20mins later and no one answered or picked up my call. Called customer service again, got no single apology. PLEASE MAKE YOUR WORKER BEING ON TIME IF YOUR WORKERS ARE RUNNING LATE LET CUSTOMER KNOW read more

Great service from Kevin! Came in and answered all of my questions! I cannot thank him enough for helping me with my "friends" situation!! You a real MVP!! read more

I sent this company a picture of what I thought was a bed bug. They replied back and let me know it was another insect. They could have lied and made a lot of money on bed bug removal but they didn't. They were honest and in this day and age that's rare! Thank you guys for your honestly! read more

The only people that complain about treatment not working are the people that expect to have to not put their part in the process!! Do people not realize they have to clean , throw out furniture that's infested etc for treatment to be effective. Pest Innovations is a great company, period. I've worked with them for 2 years and have never had any issues. George is very helpful and Kevin or Eddie are always my go to techs! Daniela is also the sweetest secretary i've dealt with! They are very straight up , if you're dirty and have to change something in your house they will let you know to better help you, so if you're sensitive and don't want the harsh truth use another company! read more

For about two years I've been dealing with roaches ! So when Kevin came to spray our house I was skeptical. But let me tell you Kevin at pest innovations did exactly what he said he was going to do I haven't seen 1 roach since ..thanks Kevin you deserve a paid vacation and a drink with a little umbrella in it read more

I've worked with Pest Innovations for years - these guys are THE BEST. George has gotten me out of many binds. Ranging from termite issues, bedbug infestations, rodent control, and standard monthly pest control spraying. He has a wide breadth of experience and knowledge. He and his team are always forthright and open about the options available. As far as the office team goes, they are friendly, quick, and always willing to answer questions. I work mainly with Daniela. That gal gets me on the schedule promptly, reports back with detail, and is always willing to go the extra mile. Whether you need a one time service or are looking for ongoing support with your pest or rodent issues, Pest Innovations is the company for you! read more

Kevin was so great! He was called to my apartment building for another unit. He was able to fit my unit in, on the spot with top quality care. Truly thankful! Kevin really knows his stuff, thoroughly took care of the problem areas and more! read more

Great service and great staff... The team at Pest Innovation are not only educated on what they offer, but they have the patients to explain all options & solutions to get rid of your pest problem. Unfortunately I have used other larger pest companies on a pinch for multiple properties & always end up calling Pest Innovation to do the job right. I never have to call back for the same issue when using Pest Innovation. I always know I can rely on Pest Innovation team to give great customer service. They are loyal to what they do & live by helping the customer out. George, the owner, can be busy at time but always finds the time assist on any issues I have. If I can not reach George, Daniela is always a great help. The technicians are always polite, knowledgeable & make sure to inform all preventive measures to avoid future pest issues. read more

I have been using pest innovations for years. I've also referred them to friends and family who have used them as well. George and Daniela who are the two that I speak to are extremely attentive with me at all times. They respond to emails ans calls within minutes and I can always count on them when I need too. Thanks Guys, you truly are a pleasure to work with. read more

We have been using Pest Innovations to service more than 50 buildings that we manage. They have been doing so for over a year and we are very satisfied with their service, their pricing and their results. They have taken care of all kinds of pests for us, including cockroaches, bedbugs, termites, mice and rats. No problem has been too big or too small. We highly recommend this company for a house or a large apartment building. George is very knowledgeable and all of his technicians are trained and know what to do in every situation. read more

Kevin was fantastic: prompt, thorough, and very helpful and knowledgeable. We had a very good experience with this company.

We have been working with George for nearly two years now. George is one of the most honest vendors I ever worked with. He is reasonably priced, and has great customer service! I know we can always count on George! We look forwards to a long prosperous relationship. read more

Our Tech Brian was wonderful! He was came in and took care of the problem cleanly and efficiantly. I highly reccomend Pest innovations.

This company is a joke. They are contracted by property managers. That's the only reason why they have positive reviews, they save the slumlords money. I made complaints for two months for bug bites on my body. They said they could not find bed bugs in my apartment . This began in June, after 3 inspections and no signs of pests, I did my own research after the "professionals" couldn't find the bed bugs and found carpet Beatles by my window seal. I figured that it was only carpet Beatles and allowed them to treat. But I continued to get bites on my body and complained to the landlord, she basically said oh well , and if I had bed bugs, I would have to pay for treatment. I finally found the live bed bugs, and the landlord would not treat until I had a bedbug in a container. Later on I find out that pest control knew it was bedbugs when they treated for carpet Beatles, funny that the manager did not even tell me I had them. George, the owner, called me with the landlord after I gave a written letter to the landlord, with a story that was completely twisted around and false, while telling me I should have had my stuff ready within 48 hours (for the first treatment) , funny because his own employees can't even identify carpet beetles. Long story short, this company is no good. They lie for slumlords. read more

Pest Innovations - Funny, after they said my problem would go away and yet someone else agrees that chemical treatment won't work. - Pest Control Near Me - Glendora, California

I called this company to have them check my dad's and mom's house out for termites. One guy came with a sprayer on his back. I showed him where we suspected the termites might be, assuming he'd verify it with one of those optical things they put in walls, and my dad and I went back downstairs to avoid any fumes and to let the guy work. The guy came back down in less than two minutes, said he had sprayed and charged us $250.00, which my dad wrote him a check for. He left. When I went back upstairs to check on things I realized he had done nothing. There had been no investigating and no spraying. He had just taken advantage of a senior citizen. My dad was too afraid of the guy to stop the check or even to complain to anyone. Anyone else who has been screwed over by these people should report them--both here on Yelp and possibly even to the BBB or other authorities in your area of the San Gabriel Valley and see if they have other similar complaints against them. I have retained the paid check as proof and can verify the truth of my dad's complaint. $250 for less than two minutes? Outrageous! I am keen to know who may have written all their positive reviews--they seem to sound very similar, as if the same chap is posting many of them. read more

I live in an apartment in Van Nuys, my landlord used pest innovations to handle a bed bug problem that had infested half the building. After 1 chemical treatment and 2 heat treatments the bed bugs continue to live. I am not sure exactly what this company is doing or how much experience they have but after 2 months of suffering I have let me management company know that pest innovations will not be the company that does the next treatment. 3 strikes and continuing to fail. If you have bed bugs go to a more established company like Orkin, etc. Im sure pest innovations can handle cockroaches and rats but something more serious like bed bugs you should leave to professionals. read more

This company is amazing I had a bed bug problem at my home and George and his staff was always so nice and helpful with explaining what to do and how to go about getting rid of that ugly problem. I would recommend anyone who has any pest problems to call them. The girl that answers the phone is such a sweet heart. They all are very helpful and my problem was resolved completely. Thank you to George and his entire staff you guys are amazing. read more

Needed help with skunk removal. They were timely in their responses,very professional and reasonably priced. I wouldn't hesitate to use again and refer them. read more

On their first visit, they were actually very friendly and understanding on the issues I was having. Upon the 2nd visit it went from them being helpful to now us as the customer having to bend over backwards for this company and then making us feel as if we're a burden yet when I'm paying them for a service that isn't cheap. On appointments they were either late or way too early, they would arrive and then "check" the traps. Half the traps wouldn't be refilled with bait. Very lazy workers. On the last appointment they were suppose to leave the traps that I paid for and they took them. And then I come to find out while they were removing a trap behind our laundry dryer, in order to access the traps behind it, they should have shut off the valve to the gas line and detached the gas line going into the dryer which is the safest way to do so, instead they simply pulled the dryer out with the gas line attached and SNAPPED MY GAS LINE causing a huge dangerous leak into my garage in which I was able to verify as Everything was caught on my garage camera. I recommend them to absolutely no body. read more

I've been dealing with bedbugs for almost an year. I tried almost all home treatments available. Diamacetous earth, orange oil, alcohol, steam. Then I went on and i got a 'professional" to come and spray my home with some unknown chemical. That involved me emptying closets, spending hours at laundromat, throwing away countless items ruined in the dryer. 27 large bags of clothing, shoes and miscellaneous items to carry in and out the house. To no avail. The only thing that work, folks, is the heat treatment. It might sound pricey, but believe me it's worth the countless hours and sleepless night I spent dealing with this horrendous pest. Pest Innovation was professional, honest, reasonably priced and especially EFFECTIVE. Haven't seen a bug since they came 6 months ago. If you are looking for an honest Company that will get rid of your problem, they are it. read more

I talked to George. he gave me a lot of info about non toxic treatments for termites using alternative chemicals like altriset. I appreciated the customer service and willingness to answer all my questions. read more

So I hired these people to set cages for Raccoons, 2 cages not cheap, 50 dollars for each animal removed. Well funny how I left for work in the morning with 1 trap with a possum called for its removal, got home from work 1 trap gone and a Possum in the second trap. Another 50.00 charge and not that I could tell you if the Possum was different or not but my guess was that they just made an easy 50 dollars for the same animal. I was scheduled to have the traps for 10 days. Well they picked up 1 trap on Thursday and said they would not be returning it until Monday that they do not work weekends, Today is Friday they did not return with a trap nut sure as heck were able to show up and collect 50.00 I do not have any proof this is just a gut feeling. Sometimes you have to go with your gut! read more

I contacted Pest Innovations based off of the reviews on Yelp, They might be good at eradicating pest like ants, roaches etc, however I had a rat problem, and after 30 days of treatment, the problem was still there, I called some real professionals to get the job done right, sometimes you have to pay a little more to get a specialist, I honestly can not recommend this co, for rat eradication, I hope this review helps someone save some money! read more

I echo the reviews given by Jessica M. and Daniel B. I wholeheartedly agree with them because they exactly "lie on behalf of slum landlords." I have had bedbugs for the past five months and I had my apartment fumigated five times in my bedroom and four times in the living room. The amount of time I wasted with this company is ludicrous. I spent AT LEAST a thousand dollars, replacing furniture, doing the entire laundry over and over again, their treatment is completely INEFFECTIVE!!! They are the cheapest company contracted by property managers. On Friday (11/24/17), I had Pest Innovations come for the fifth time to fumigate my apartment. This time they were using a "different treatment" and the health inspector today came and found another live bedbug crawling in my bed frame. Also Pest Innovations arrived 30 minutes early and knocked on my door and when I told them they were early, some greasy looking unprofessional guy who showed up, who barely spoke English started giving me attitude for not being ready. He showed me a paper that said it was scheduled for 10:30am-1:00pm which they entirely just fabricated when he left the office at his convenience, gave me no notice. I showed the notice given by my manager that stated it was from 11:00am-12:00pm. I will no longer have them step into my unit! Please continue to write your true experience you have had with Pest innovations because the ones giving five stars are likely to be property managers writing false reviews! read more

We are a real estate company with sales and rentals. PI is the only place we call for pest service.

Polite, Fast, and Efficient. Rat traps set, caught a rat within a week! Free follow up visits. Best to leave it to the pros, and these guys are! Thank you George, and Armando!! read more

Best pest control company I have dealt with thus far. They had a great price for heat treatment for bed bugs, cheaper than anyone else. All it took was one treatment and they were done, I am grateful because I had sprayed multiple times, but discovered spray does not work. I thank them for doing my heat treatment. Daniela and George were very knowledgeable, real pro's.. read more

I had pest innovations solely for all my rental properties, I was even so thankful for the service they provided I brought them into my personal home for an ant issue. I have an austic brother who my other brother was at my house babysitting. The tech from pest innovations arrived and my autistic brother found what he was doing amusing so he was following him the tech told my other brother also a sheriff deputy to go lock the retard up some where while he finishes at that moment my brother kicked him out of my house. When I called to speak with there manager they totally ignored the issue and did nothing at all. At that point I kicked Pest innovations off all my properties and terminated all existing service agreements with them. Now when I take over a property with them in place there immediately removed. Never again will I use there services and as a board member of 3 apartment owner associations and a huge networker in the rental community I will make sure everyone does the same. read more

If I could take away stars, I would. Without a doubt, one of the worst companies I've ever had the displeasure of working with. A rat got into our attic....the company sent their "expert" We are on a monthly service, it took them over a week for their expert to come. I paid extra for trapping/removing and repair. The "repair" was a joke, and they never completed for what we paid. Now I noticed subterranean termites. I called and again, they sent their "expert". Same "expert" they sent for the rat. I showed him the area where the termites are.....the expert kneeled down by the wall and pointed out the "holes" the termites had made. I had to show him that the holes at which he was pointing, were from little nails in the base shoe. He actually acted surprised as he realized and agreed that the holes were NOT from termites. The expert said he would draw up a diagram and treatment required....this is over a week ago. Needless to say, we are no longer using Pest Innovations. read more

This company did not abide by our agreement. Further, when I asked them not to come back, a very rude staff person told me that "I did not listen to the facts, that I had a closed mind, and that he was 100% correct". If that is not the opposite of customer service I don't know what is! First, they do not work weekends or holidays so if you call on a Thursday, they won't come out till Monday to set a trap. Second, you have to tell them that something was caught, they do not come by each day to check on their trap. Third, when they picked up the cage on Thursday, they did not come back until the next Wednesday to replace it, even though they quote "10-day trapping". At no time do they tell you this, until after payment. read more

I love these guys. They came out and didn't leave until my bed bugs were all gone. I called them back a few times and came out with no problems, questions, or hassle. The receptionists are caring and understanding of your issues. I called for bed bugs and have been bed bug free ever since. These guys really know their job! Give them a call read more