Cancel

    Open app

    Search

    Directions Home Loan

    1.8 (5 reviews)

    Directions Home Loan Photos

    You might also consider

    Recommended Reviews - Directions Home Loan

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    You might also consider

    Verify this business for free

    People searched for Mortgage Lenders 358 times last month within 15 miles of this business.

    Verify this business

    Build Texas Team- LoanPeople

    Build Texas Team- LoanPeople

    (1 review)

    I was referred to Stephanie and the team at LoanPeople and it's pretty easy to understand why…read more Fantastic experience from start to finish. Their team proactively monitored the volatility in interest rates to find the best options for our situation and their expert advice was a tremendous asset. We were needing a loan in excess of jumbo loan thresholds, and they were able to provide us with a variety of financing scenarios and products, allowing us to obtain a favorable rate without any stress or confusion. Stephanie was available at all times to discuss any question or concerns we had. In the end, we had a calm and celebratory close on our new home. Couldn't have asked for anything more.

    From the owner: Build Texas Team serves customers with great rates and on-time closings. We provide a dedicated…read moreLoan Officer from application to closing. We have decades of experience with build-on-your-lot financing. In conjunction with build-on-your-lot financing, we also finance rural, large acreage, and ag-exempt properties throughout the state of Texas! Thank you for the opportunity to serve you; we look forward to working with you now and for years to come. Serving areas including but not limited to: anywhere in the state of Texas, New Braunfels, San Antonio, Boerne, Georgetown, Waco, Waxahachie, Spring, Huntsville, Katy, San Marcos, Weatherford, McKinney, Ft. Worth, Dallas, Angleton, Byan/College Station, Austin, Houston and beyond! Randi Davis | Senior Loan Officer | Operations Manager NMLS: 843294 LoanPeople® (NMLS: 1886352 | nmlsconsumeraccess.org). All rights reserved. Financing by LoanPeople, LLC. LoanPeople.com. HQ: 3420 Exec. Center Dr. #300, Austin, TX 78731. Equal Housing Lender. All apps. must be submitted in writing. Not all applicants will qualify. All loans subject to borrower & prop. quals. At publication, info is current, but w/out notice conds. subject to change, incl. but not limited to: rates, fees, & terms. Georgia Mortgage Lender Licensee: 1886352. Bus. entities other than LoanPeople on this material are not affiliated. Contact, lic., consumer complaints: LoanPeople.com/CCRFN.

    Marshall Reddick Real Estate

    Marshall Reddick Real Estate

    (54 reviews)

    I am writing this review to share my experience with the property management at Marshall Reddick…read morein San Antonio. On a positive note, the team was very responsive prior to move-in, answering phone calls and text messages in a timely manner. Unfortunately, that level of service dropped significantly once I was in the home. Post-move-in communication was exceptionally poor. I often had to call multiple times without receiving a response, despite the company expecting immediate replies whenever they reached out to me. We also experienced recurring issues with the home's water heater, losing hot water on at least three separate occasions. When we submitted maintenance requests, we were advised to turn up the temperature on the unit. While this provided a temporary fix, the underlying issue kept happening. It was only after sending a stern email and copying the property manager that the problem was finally addressed properly. To make matters worse, upon move-out, we were improperly charged a cleaning fee despite having hired professional cleaners and submitting the receipts directly to Joshua Garza. Joshua was unresponsive regarding the charge, and even after CCing Melisa Day, I still received no reply or resolution to this day. The lack of accountability and communication has been extremely frustrating. If you want to avoid a headache, I recommend to NOT lease through this company.

    I am a current tenant in the townhomes in converse on green rd and unfortunately, I cannot…read morerecommend renting through Marshall Reddick. From the day we moved in, our experience has been disappointing. We've submitted multiple maintenance requests that have either gone unanswered or been marked as completed without anyone ever coming to our home. One of the most concerning issues is a large hole our neighbor's dog dug under the fence, allowing it access to our backyard. I was told they would "look into it, and call me back" but I never received a follow-up. Despite multiple calls, voicemails, and an online work order, the issue remains unresolved weeks later. We also reported an unbalanced ceiling fan that appears unsafe to use. After waiting over two months, I received a notification stating the repair had been completed, even though no one ever came to inspect or fix it. Communication has been extremely poor. Calls are rarely returned, voicemails go unanswered, and it feels nearly impossible to get a response from maintenance, the tenant coordinator, or Property Manager Melisa Day. Another frustration is that because these are new construction townhomes, tenants are expected to coordinate directly with vendors for certain repairs. That responsibility should fall on property management, not the tenant. To make matters worse, there is a significant gnat infestation. Despite paying for private pest control every two months and purchasing Zevo traps at my own expense, the problem persists. After speaking with several neighbors, I learned this is a community-wide issue. My experience has left me feeling that once the lease is signed, tenant concerns are no longer a priority. If you are considering renting here, I encourage you to carefully research the property before making your decision. ( we are very clean people three of those zevos have been there for 5 days, one I just changed yesterday.)

    Gateway Mortgage Group

    Gateway Mortgage Group

    (3 reviews)

    Gateway Mortgage has been a terrible experience for us. We had set up automatic payment at closing,…read morebut Gateway Mortgage did not correctly set up the payments or finish the paperwork. We signed all the documents and provided all of the information at closing. I even made extra payments to give time for the automatic payment to be established. However, when our June payment came to be due, the automatic payment did not go through. We were not aware of this and thought the payment had been made. As soon as I became aware that the payment had not been made, which was less than 20 days past the due date, I immediately made a double payment. So I paid the 20 day old payment as well as the upcoming payment. In spite of my dilligen5 efforts to correct Gateway's mistake, Gateway reported us delinquent to the credit bureaus. My credit score dropped from an excellent 820 to a very low 615. When I contacted the credit bureaus, they said all we needed to do was to have Gateway report that we were in bad standing with the company for June and that our edit reports would then be corrected. Tracy Mock, manager at Gateway, and Gateway customer service refused to help us. As a result, we have repeatedly had problems because of our "low" credit rating. I am extremely frustrated and disappointed with the lack of customer service and care at Gateway Mortgage!

    Shelby Chapin is by far the most professional, caring and "hands on" mortgage lender I've ever had…read morethe privilege to work with! I'll attempt to keep this brief and succinct as possible. I'm a 100% disabled USAF veteran with a multitude of physical and mental issues to include a severe and devastating anxiety issue. I was a USAF Special Operations helicopter pilot for more than 22 years so failing is not an option for me. However if it were not for Shelby Chapin's professional and hands on approach I would never have been able to purchase my brand new home which is absolutely wonderful for both myself and my Service/PTSD dog, Flirt. Many of you will find this next statement almost as important as Mrs. Chapin professional service, she showed me that I not only deserved to take advantage of my VA Home Loan but it would save me thousands of dollars over a Conventional Home Loan! Was Mrs. Chapin required to show me a VA loan that saved me tens of thousands of dollars? My guess is absolutely not! She chose to save me money because she felt I had earned my VA loan and she is a consummate professional. BTW, she also arranged for my Closing to take place in New Braunfels which significantly decreased my horrible anxiety disorder. One more very significant fact I feel I should mention is, I have purchased four homes in my adult lifetime. My current house is the only home I've ever used my VA Home loan benefit to purchase. I owe Shelby an enormous thank you for showing me how much money I saved using what I had more than earned and that is my VA Home loan. Thank you very much Shelby. Thank you very much Shelby and I apologize for taking so long to write up this review. Flirty and I absolutely love our new home (we moved in December 2015).

    RBFCU - UTSA - Sloooow lines here.

    RBFCU - UTSA

    (13 reviews)

    Service, staff, atmosphere, ATM that accepts cash and check, convenient location: this branch…read morechecks all the boxes. I love that they're polite, informative, and engaged in making your experience smooth. If you need to do some shopping at Costco or Sam's it's also a perk to be so close to this branch. It would be great time to kill in case the lines are long, which they can be often. Speaking of, I see some 1 and 2 star reviews regarding the speed of service and that's wild to me. Having everything at the touch of our fingers has made so many entitled. I would like to remind the 1 and 2 star reviewers that the lines here are probably long because the proof is in the pudding. There's a bunch of people in line for this tight knit credit union and they're all waiting just like you are. If you take your money elsewhere so be it. But eventually you'll run out of options if the next place doesn't immediately gratify you as soon as you unrealistically expect them to. Take something with you to keep you busy if you know the lines will be long--it's simple, no need to be an adult child about it. I'd imagine most of the people complaining are not business owners, just consumers who don't understand how much it takes to make anything run smoothly. They're doing a GREAT job & that's why they're still growing. God bless if you think otherwise. & thank you RBFCU for existing!

    Absolutely terrible service wouldn't recommend this branch treated me horrible first week opening…read moreup a account

    Directions Home Loan - mortgagelenders - Updated September 2026

    Loading...
    Loading...
    Loading...