If I could give this company no stars I would - SCAM SCAM SCAM!!!! Do you use this company for…read moreyour internet or phone services. I called to cancel my services, as I have never use it and have been paying almost $50 a month, and when I asked to simply rebate or waive my bill because I have never used the service or data they wouldn't even try to see and gave me excuses on why they couldn't. Instead they kept pushing and pushing to get me to upgrade (meaning pay even more money) and try to sell me discounts on other services. The people are a true scam company and not worth doing business. Go with the bigger providers because if you ever have a problem they can help you! Something as simple as canceling my service took over an hour as they spent 80% of the time trying to sell me more! STOP GIVING THIS COMPANY YOUR MONEY!

Beware! I have been a customer for decades. 20 years of horrible unreliable service and increased…read morepricing. Today's outage was my last straw so I called to cancel services. They refused to cancel services unless I pay the bill. Really? That is pure extortion! Do NOT use this company,

Superior Satellite Services is the best choice, I've made! The extra level of customer service,…read moreknowledgeable staff and great products! We are happy

Anthony was awesome, he knows just as much about satellite as he does about Cable, if you really…read morewant to know your best options, they can tell you in detail what they are.

Terrible customer service Wifi so slow…read more Don't waste your money here!!!!!!!!!!!!!!!!!!!!!

My wife and I recently moved into a new home and needed internet. In Vicksburg, we found two…read moreoptions: AT&T or Vicksburg Video. We asked around and read some online reviews and eventually decided to go with AT&T. That was a big mistake. As always, AT&T has the worst customer service. You never speak to the same person, and you always are talking to someone in Asia. We signed up for 5mbps for $30 a month. The technician came a day late, and when he was here he refused to put the inside modem hook-up where I wanted unless I paid ~ $125. Therefore, the Gateway was left in a back bedroom making the wifi service in the living room very weak. Then we got the first bill and it was 33% more than expected because they didn't mention on the phone during the 3 separate conversations we had with AT&T customer service that there was a $10 equipment fee. Furthermore, we are not allowed to use our own equipment. Totally ridiculous. This is when we decided to take a chance and try Vicksburg Video. The salesperson on the phone was exceptional. I will only pay $40/month for 12 months and receive 50mbps (which has been totally reliable since having it installed) and only $20 to install. On top of it all, I am not in a contract for the first 12 months. I can cancel at any time! Its great. Lastly, the person who did the installation, her name is Dana, did an excellent job. She went above and beyond what any technician I have had in the past would do to ensure that I was satisfied with the installation. She crawled under the house, climbed a telephone pole and then waited to ensure the internet was working properly before she left for the day. Outstanding job.

Security Services in Cleveland MS charged me $3000 dollars on 11/1/22 to install six cameras and…read more$212.00 so that I can monitor on my phone. I've taken pictures of the box that the cameras came in and went online and looked up the name and model number, the same exact cameras cost $85.00 each. 11/15/22 they charged me $39.58 monthly for alarm services, and the alarm haven't worked properly since. After setting the alarm within an hour the alarm will go off. I called them and they said that I needed the transformers which would cost $478.00 more dollars. I called and talked to the owner Jimmy McClellan Sr. and he was real nasty and didn't care about my concern. This company is a rip off! they won't tell you up front all that you need to get your system working properly, instead they will come back and tell you that you need something else to charge more money.

From the owner: Specializing in: - Fire Alarm Systems…read more- Fire Protection Equipment & Supplies - Medical Alarms - Security Control Systems & Monitoring - Security Equipment & Systems Consultants

No. Just no. Everything I have read on here is true. Direct TV is awful. Their representative…read morecalled me and when I tried to ask a question, they hung up. They frequently raise fees, they do not show up as promised, and the wait time when you call is ridiculous. I emailed 4 days ago and I am still waiting on a response. DO NOT use them!!!!

LIARS LIARS LIARS LIARS LIARS LIARS LIARS…read more A company doesn't get so many consistent one-star reviews for good service. If anyone is considering using their services, hopefully, these consistent negative reviews will help you make a decision to pick another vendor. LIARS LIARS LIARS LIARS LIARS LIARS LIARS Q - What happens AT&T when you outsource and off-shore your customer service department? A - You get a lot of pissed off customers that will flock to your competitors. I am now one of them. Despicable treatment by a group of totally untrained, uneducated, incompetent L I A R S First call 10/17 - This is where I lost 51 minutes of my life trying to explain an issue to their incoherent representatives. First Eileen who was totally useless. Then her 'supervisor', Jasmine who guaranteed me I would receive an email from someone on their tech team within 72 hours, Ticket #1-236907879796R2. It sounded far-fetched, but I gave her the benefit of the doubt. 10/24 - As anticipated, no response. Called again and spoke with Sierra who again, was of no use. I asked to AGAIN speak with a supervisor. After waiting for 1 hour 27 minutes (stupid me) with her coming back on the line every so often to assure me that the supervisor was coming, she disconnected the call. I guess that was her way of letting me know that a supervisor wouldn't be coming after all. Right back at you AT&T/DirectTV. Tomorrow, it's my turn and I will be one to hit the disconnect button and terminate your services.

BEWARE!!!!! IF You think you need to have a service man come…read moreto your home, THEY WILL CHARGE YOU 100.00!! I was told ahead of time they DO NOT charge unless there a problem inside that needs repaired! that was NOT my issues and I was still charged! BAD BUSINESS

I have been on hold with Dish for 45 minutes to cancel my account. This is beyond unacceptable. My…read morenext step is file a complaint with AR Attorney General. Dish won't allow you to "manage" your account with chat or online. I will NEVER choose DISH again.

I had auto payment due to the extra $10 discount, which i later found out was not a discount. Again…read moredeceptive practices. On Aug 6th 2015, I paid my bill early out of a separate checking account. On Aug 7th 2015 my account was auto drafted even though i had paid the bill in full the previous day. I was unaware of the double payment until Aug 10th then i contacted Dish Network. After being transferred several times I was told my payment would be refunded within 7-10 days. Today on Aug 20th 2015 (the 10th day) I still did not have my refund of nearly $200. After speaking with 4 different reps for over 35 minutes, I was told that my refund had not been approved and i would not have my money for 23 more days, due to mailing the refund to my address. This is absolutely absurd. I was punished for paying my bill early and i was incorrectly told by representatives that i would have my money within 10 days. However that was not the truth. Then i could not get my refund expedited but i could get a small credit on my next month's bill. After complaining to management I stated that i would cancel my service, because obviously Dish Network doesn't care about their customers. I have bills to pay and groceries to buy for my family. I could not afford a $400 Dish Network bill for the month of August. After arguing with the rep for several minutes she wanted to inform me that i shouldn't cancel. I'm not arguing anymore. I couldn't get my refund timely and then i couldn't even cancel my service. This is a terrible business practice and I'm surprised they still have customers. Also i refused to pay the full cancellation fee due to the fact that they still had my $195.62 that has not been refunded. I have complained to dish network nearly every month of service because of Dish's mistakes. I'm tired of dealing with poor customer service and outrageous bills. I have canceled my service today. I have complained before and nothing has improved. Also while I'm taking the time to write, I was very upset that Dish was going to cancel Channel 7 (KATV News). If i didn't get channel 7, there was no reason for me to pay for satellite service anyways. However I will not wait around to find out the verdict.