This is by far the best cigar shop I've ever been to! I'm not an every day or even every week…read morecigar smoker. In fact, the cigar box makes it so enjoyable and relaxing that I should be giving them a bad review for encouraging unhealthy behavior. . They have everything I ever want in a cigar bar. Great selection of cigars that are properly stored. Inside or outside seating, plenty of drinks, lots of TVs with lots of channels. In the back, it's dark and people watch movies there, the front and outside usually have sports on. Almost every time I've been in they have free food that someone brought in. I don't drink, but I think they might allow people to bring in their own bottles. Don't quote me on that one. Just looks like it. They also have lots of comfortable seating, recliners with ashtrays, lots of cigar lighters around, free matches, and any supplies I would want if I needed to buy them. Outside, they even have flowers and hummingbird feeders . If you're looking for an elegant or trendy cigar shop this isn't it, but if you're a cigar smoker, this is the perfect spot! Lastly, they also have accommodating hours of operation and don't seem to be kicking people out at closing time. Truly, a class operation!

We had a good relaxing time! It was on a slow Sunday night...the staff and regular customer that…read morewas there were very nice and welcoming!

Highly recommended!! Awesome place to smoke and chill! Great customer service! Staff is so nice…read moreand welcoming!

As this was my first time here but my good friend Duke is a regular & I see why. Great looking…read moreplace inside & clean. The owners whom I've met before are very cordial & great host. The cigar selection was unbelievable although I'm not a cigar expert but was impressed. And it's not smoky like some cigar shops can be. Thanks for having me & I'll be back for sure.

The lady owner has sort of a dry personality if you don't get to know her. However, she has a…read morewealth of knowledge in the cigar industry. She intentionally keeps a small stock, only the cigars that are most liked and highest demand. Prices are fair. I wish she made more frequent use of the back lounge because it's gorgeous and could host some nice events. Overall, I enjoy her knowledge and she's very nice.

I've bought moderately expensive cigars there 3 times from the large humidor room. Each time, the…read morecigars were dry and not properly cared for. Each time, I've mistakenly tried to give the place another chance. This has proven to be a mistake, and I will not be back. Each time in frequenting Tobakko's, the person behind the counter has consistently been aloof, dismissive and seemingly unwilling to assist. In fact, she has proven not to be able to mask her contempt for being bothered when I asked a question. Part of my enjoyment is browsing and buying a good cigar. It's a part of the process I have enjoyed for years. This shop quite simply does not provide that. In my visits, It instead offers an uncomfortable experience with rude staff and dry cigars that leave much to be desired. You'll notice other reviews point out similar experiences, btw. VERY odd vibes. I plan to drive miles out of my way to avoid the awkwardness of my previous encounters.

We live about a mile from this location and have been going here for years…read more It took a little while for me to learn the layout of the store. That doesn't mean I know where everything is, just that I have a basic idea of what area to head toward! I have never had to go roaming around to find an item or to find someone to assist me. I would say I'm usually approached in under a minute if I'm standing there looking a bit confused. They always seem to be well staffed and the staff is knowledgeable about various wines, liquors, etc. If the person helping you doesn't know something, they find someone who does. The store is always clean. The staff is friendly and knowledgeable. They're usually well stocked (at least for items we're looking for). I don't love roaming around a big store and shopping, but they make it easy! Of course I'll be back!

One of the better locations. This place is always fully stocked on local STL beers, wines, and…read morespirits. I know its a chain but I appreciate them working with the local vendors to have items in stock in case I cannot make it to the brick mortar shop. I am in love with Brick River Cider and Ace Cider and I can count on this location to have what I need. Their NA section of beer, wine, and spirits is top notch too. A bartender friend of mine picks up these items to when hosting sober nights. A fun thing about this place is that they card everyone in their 30s and below! It's always a nice compliment to feel young again. This place is very accessible and if not too busy you can ask for a customer service representative to help be your personal shopper. And if you have small children you must keep them with you at all times but it is often best not to bring them on this shopping run if not 100% necessary.

Great products, plenty of deals and great customer service . Everything was how expected and would…read morerecommend to new shoppers.

I will no longer purchase products from any of these stores. I will go to anyone else. I bought a…read morepipe less than 3 days ago and the hole in the bowl blew out. And no refund. I spend a lot of money and now I won't and make sure I tell everyone I know not to shop here. Not even expensive pipe but nope. Ridiculous that I'm responsible for something that clearly was a defect. All I did was put a toothpick through the hole and it busted. Now I have nothing. And mine is for medical reasons but owner doesn't care.