Over the last several years I've gotten to know the family that owns this company, have had my…read moredownstairs unit replaced, and have utilized their service contracts. They have set a high bar for themselves in the areas of quality service and integrity, and they have never let me down. This is true for the most recent, yesterday, maintenance visit. It even started with the call for making the appointment. The young lady in the office (and, being old and senile, I don't remember her name) who makes the appointment calls and answers the phone is a real asset. The tone she sets with her cheerful and pleasant attitude sets the tone for the call, and creates exactly the first impression that any business wants their customers to experience. Then, when Keegan shows up to do the service call, he is pleasant, explains everything that he's doing, and then proceeds to do it well. I highly recommend this company for HVAC needs. (I understand they also install and service pool heaters)

I wanted a HVAC unit with a media filter which I expressly asked for....they ignored my wishes and…read moreinstalled one without that feature....and it was expensive. I was shocked by that.

I recently had Roger come to clean out a dryer vent. He called ahead to see if he could come…read moreearly. He was polite and professional. He did his job quickly and told me what we could do to prevent the problem from recurring. I'm very impressed !

We had JWE in for a routine clean of our often used fireplace and whatever they did they didn't…read morejust clean it! It burns better than it has in the 20 years we've lived here. They were knowledgeable and with a little tweaking it hasn't smoked at all since they came...We've had so many different sweeps over the years but this was the first guy who actually knew what he was doing

Very professional and an amazing person. Matthew arrived on time, explained everything clearly, and…read moredid a thorough job. You can tell he takes pride in his work and genuinely cares about doing things right. The whole experience was smooth and stress-free. I would absolutely recommend Chikola Duct Cleaning and would use them again without hesitation.

From the owner: At Chikola, we specialize in chimney air dust and dryer vent cleaning, restoration, and air duct…read moremaintenance, ensuring homes stay safe, efficient, and clean. Our expert team provides thorough and professional service, prioritizing safety, quality, and customer satisfaction. With attention to detail and a commitment to excellence, we help improve air quality and reduce fire hazards.

Amazing company, immediately answered the phone and attempted to help me over the phone…read more Unfortunately I'm not the most tech savy person and Shane had to come out to diagnose. Within 30 minutes he had the problem figured out and fixed. Thank you Shane and SBAC!!!!!!!

From the owner: With over 30 years of Heating & Air conditioning experience in repairs & replacements, & being 3rd…read moregeneration to provide comfort solutions in Tallahassee & surrounding areas, you can trust SBAC to care for your comfort! Free estimates & Free 2nd opinions. Emergency service available. Service agreements - Repairs - Installations 850-780-7222 Follow us on FB: @HomeTownComfort850

Not recommended. Been with the company for years and I'm taking my money somewhere else. Office…read moremanager was very unprofessional. Hung up on me as we were discussing an expensive bill. Have been paying a yearly fee for 2 cleanings a year and the not-that-old AC unit still has problems and goes out. Terrible customer service in the office. Not what they use to be. Very disappointed in this company.

Suspicious business practices. Our AC blower was acting inconsistently and malfunctioning. They…read morecame out and did an inspection which consisted of unplugging the system and plugging it back in per the technician's report. The inspection took less than 15 minutes and they charged $150. The technician did not even look at the outside fan of the unit. We were told that we needed a new blower engine totaling just under $3,000. The technician told us we could call the office to talk about financing options (as advertised on their website). Upon calling the office, the owner said that there were no financing options available. We decided to continue with the service and pay the amount in full upon completion. Despite having been told that payment is due upon completion of the repair, when the technician arrived, he stated that we would need to pay before he installed the new system, per the owners, because we were "wishy washy" on the phone. I asked the technician to leave my home as we would not be paying for a service before it was completed and tested. The behavior of this company and the owners is suspicious and unacceptable and would not recommend them to anyone. Although the lack of financing was disheartening, the greater issue here is the inadequate diagnostic inspection and their demand for payment before beginning, installing, and testing the system.