I'm from out of town, and I'd never been here before. The dryer at my hotel was broken so I had…read moreabout 25 lbs of wet clothes to dry. Though a bit complicated to get started, Claire greeted me when I walked in, and walked me through purchasing credits, choosing the right machine, and hooking up to wifi so I could work. She greeted everyone as they entered and checked on people while she cleaned the machines. A fantastic gal. This was the nicest and cleanest laundromat I've ever been in with clean, comfortable seating and lots of folding tables. They also have a wash and fold service that I'm sure to take advantage of in the future.

So clean and the friendly staff was very helpful. The machines are well kept also. Lots of clean…read morerolling baskets to use.

This laundromat does the job and is better than most, but whoever owns it has really dropped the…read moreball. If you lose money in the machines, good luck getting anyone to respond calling is pretty much useless. UGH! The bathroom hasn't worked in ages, which isn't great either. It's clean enough, but walking in and smelling weed isn't exactly pleasant. I'm here to wash clothes, not come home with my laundry smelling like smoke. Parking can be interesting. The lot is now pay-for-parking, and I constantly have to deal with people using the laundromat spots just to go to Jines. There is free parking for the laundromat so That's all I got

This is my go-to laundromat. There are certain things that bug me, like how the snack and drink…read moremachine isn't always fully stocked, but overall I like going here. It's always relatively clean and even when it's busier I'm still able to get my laundry done without any waiting, but it's usually quiet. There are a few odd tables and chairs throughout the place. It's spacious and there are plenty of washers of varying sizes and prices. Lots of folding tables. Some of the washers have the Payrange app integrated, but most don't, so plan to bring quarters or use their quarter machine. There's an ATM if you need it that gives $10 bills. They just recently got new carts which shows me they're trying to keep things updated.

Love the Fluff & Fold service here! Travel a lot to…read moreRochester dropping my clothes off before my appointments and then picking them up later in the day is such a blessing! Staff, especially the manager, are absolutely fantastic! Thank you all so much!

so they closed early locking me out from getting my laundry…read morefrom the dryer. it states open until 10 and by 9:26 I was locked out. Tried calling the number and no answer. I had my wash in before the 8:30 timeframe and it was in two dryers at 9 for 25 minutes I went at 9:26 and the door was locked.

No attendant Coins stuck in washer #4 coin slot after over ten (10) quarters inserted AND washer…read morewill not turn on. P.S. I now see that website for Laundry Room says self service. So, enter and use at your own risk. I should have known place was not good bc it was so empty.

I love this laundromat! The prices are pretty normal for coin-op laundry. They have some pretty…read moregiant washing machines that can fit about 5 loads of laundry in at once, which is great if you're someone like me who puts off doing laundry for a while. The attendant who works here is super friendly and keeps the place extremely clean. There is a vending machine with different packets of laundry soap and fabric softener, as well as a machine that changes $1, $5, and $10 bills into quarters.

A couple of times a year I find myself at a laundromat. This may be because my machine is broken,…read moreor I'm traveling, or whatever the circumstances. No matter where or when, I seek out the cleanest and most reputable place to wash my clothes. I've been in some sketchy laundromats in my day. Sometimes it's sketchy people, sometimes it's sketchy machines that don't work right or are dirty inside leaving me to wish I could rewash my clothing elsewhere. Today is one of those days that I find myself at a laundromat. I am so grateful that MadeNew Laundry in Henrietta opened up. It's worth the little extra drive coming from Fairport to be in an environment that is truly kept immaculately clean and that I feel safe. On top of that, the machines are state of the art technology for washing without wear and tear on my clothes. They rinse and spin thoroughly and dry without cooking the fabric. I am very pleased by the outcome everything from my delicates to son's work pants. Upon walking in, I was given a friendly greeting by Jason who gave me a quick tour of how to get started with the payment system. You have a choice of purchasing a reloadable Laundry Card using either cash or credit card. Or you can download the Laundry Cat app and use a card or other electronic payment, like Apple Pay, and use the app as a virtual laundry card. I chose the Laundry Cat App. It's pretty nifty as it uses the WiFi to give you a status of the machines you have in use. It's easy to reload your account and it's easy to apply payment to a machine. Loading and starting up the machines was a cinch. Wash time is 30 mins or less. Dry time is 20 mins or less. The dryers are very efficient. All in all, it was an excellent experience for going to the laundromat.

Five stars for the absolute best laundromat experience I've had! From the moment I walked in, I was…read moreimpressed. The entire facility is spotless, clean, and modern, featuring all new, well-maintained equipment. It truly makes the chore of doing laundry feel less like work. Making it feel even less like work, maybe none at all, I used the wash and fold service. Prices were fair and turn around was quick. What truly sets this place apart is the impeccable customer service. The staff was incredibly nice and professional, handling everything efficiently and with a smile. I especially appreciated that the owner was present and actively involved in the daily operations, demonstrating a real commitment to quality control and customer satisfaction, and it was late at night too. Most importantly, they did an excellent job on the wash and fold. My clothes were perfectly clean, smelled fresh, and were crisply folded. This level of care and professionalism is rare. I highly, highly recommend Made New Laundry. They are efficient, professional, and deliver fantastic results.

Good man good family brand new everything and I'm rocking with him til the wheels fall off. I'm…read moreglad they got something over there to wash your clothes with. I go early in the morning and I have no problem.

From the owner: Veteran, Minority, family-owned business. Clean, safe, parking, new machines large and small…read more Brand new Maytag machines.

Oh, they remodeled and they got new stuff in there.I have not been in the past.It wasn't that…read moregood.It was hit or miss , but I have to go in there now since they have remodeled the placeOh, they remodeled and they got new stuff in there. I have not been in the past. It wasn't that good. It was hit-or-miss, but I have to go in there now since they have remodeled the place.

Decent laundromat! Right across from Wegmans on East Ave, being a pretty central location. 12lb top…read moreload (2.50), 30lb front load (4.00), 50lb front load (6.00), and 80lb front load (8.50). Has an ATM and coin dispenser. Parking lot in the back of the laundromat. Great hours and clean establishment. Definitely recommend!

First time at the laundromat recently. Its decently clean, has 7 chairs (one set of four connected…read morechairs by the entrance and another set of three by the arcade games), three folding tables and four arcade-style video games including Mrs. PAC-man and a pinball machine... Which appear to be working. There's free wifi as well. It's a small space and a bit cramped but still manages to fit in 6 double-load washers ($2.50/load with 2 out of order), 10 regular washers ($1.75/load with 4 out of order), 2 giant washers ($4.50/load) and 18 driers ($0.25/8min with 3 out of order). There was only me and another person at the time so it was ok but if it was a busier time, the small space might be an issue. A few people came in while I was in here but they just put in their laundry and left. There's only one laundry cart so bring a basket or something to help you move your wet clothes to the drier. $0.75 packets of tide, Clorox or bounty are available in a vending machine as well as $1 soda cans and an assortment of $0.75 snacks. There are 2 change machines as well. I used the soda machine and the bounty machine with no problems. I did one load of laundry in a regular washer and there weren't any problems -- 32 min cycle for a warm wash. Another person used one of the double washers and it made a lot of noise and shook quite a bit while washing. The drier I used seemed to work fine. It took 23 min for my load to dry -- at 15 min I took out my shirts and towels that were dry and then let the jeans and dresses that were still damp go for another 8 min on their own. Window says that the laundromat is open daily from 7am to 10pm. I'd go here again. The price isn't bad ($1.75 wash + $0.75 dry = $2.50 total per load) and there are shops in the area to explore in the meantime.

I have gone before plenty of times and the man in charge of locking the door, has let me take a bit…read moreof time after 10 to finish things up when I was there late, and never complained. He seems polite and pleasant. I like it being in the Southwedge and that there's candy/drink vending machines... Unfortunately I've experienced dryers not working at least twice, and There is no attendant who stays on all day and I don't know what number to call about it. *Does anyone know how to contact them? Part of my laundry went missing when I left it there a day, including a nice winter coat; leaving your laundry unattended is a risk.

Since finding this place, I actually enjoy going to the laundromat. The employees are unusually…read morefriendly and helpful. Everything is clean and bright. Kudos to everyone who has contributed to the very pleasant vibe at this business!

I normally get my suits cleaned here with no concerns. This week my very very expensive 2-week old…read morewoven cashmere shirt from Scotland came back to me with a hole in the armpit after I asked them to be very careful with it. It was thrown into a machine with regular clothes and treated no differently than a regular cotton tee. Very distressing. I can't be certain that they caused it but they didn't fill me with confidence when I spoke to them about it. They actually showed no concern at all for how the item was handled. I don't even know if they know what gray and cashmere is. The blossom Road location told me I might have better luck at their location when the owner is around. I like to think that maybe I caused the tear myself by accident by not being careful. I'm going to go to Eagles in Penfield just to be safe because this whole situation was really upsetting for me. The shirt costs too much for the business to replace. I should have documented the condition of the shirt before sending it in. I'm going to have my special clothing cleaned elsewhere to be safe. I have had no issues with letting them handle my Italian wool suits.