The pipes in our house froze and burst in the basement. The company was immediately responsive to…read moreour needs and provided advice as to how to protect our home. The individuals who assisted us with our matter were extremely professional and knowledgeable. Overall everyone involved was both efficient and effective. I cannot thank them enough and would highly recommend to everyone out there who may go through the same type of event.

Let's just start with WOW! This company is amazing!…read more We called Flood and Fire Solutions as soon as we noticed our basement was flooded. The company had their technicians out within an hour of our call. The technicians were very informative, friendly, focused and so helpful! We were fully informed of any steps they were going to take through out the whole process. They made sure to explain everything very throughly and were prompt to answer any questions we had. Their pricing is very fair compared to the last company I used who charged me triple the price to do the same exact job when our basement flooded years ago. I would and will recommend this company to any homeowner in crisis. They know how to handle business and truly care about your home! I wish there was a 10 star option because they deserve it!

Excellent Company! Sent them to my daughter's condo to redo her bathroom and dining room after a…read moreflood. Quick, easy, and thorough as well as a fair price.

If you have AAA insurance, they tell you to use an approved vendor, and you find yourself backed…read moreinto a corner with Construct Team....run away as fast as you can. Cipriano's are in the wrong business if they are unhappy with their pay rate of AAA. They complain that they don't get enough money to do a job and the repairs to your home suffer. Construct Team is only worried about their bottom line. Your home and repair will only suffer for an insurance claim. They cut corners to profit more. The paint work they do is college apartment level aestectics. I was sold a scope of work with a semi competent project manager. He then pawned the whole job off on a younger subordinate to deal with my mess. Nothing but regret and corrective work that I had to do myself.

I'm very pleased with F Lax Construction for the great job in repairing water damage to my…read morebathroom, bedroom and family room. The Project Manager Brandon and all of the crew members were very professional and thorough in everything they did.

Our experience with this company--particularly with the assigned project manager--was deeply…read moreupsetting and unacceptable from start to finish. The project manager Brandon Mazzacco, was consistently unprofessional, failed to communicate clearly, and generally did not appear to know what he was doing. He provided an inaccurate timeline at the outset and failed to consult with the work crews responsible for carrying out the job to ensure it was feasible. As a result, the timeline was extended at the very last minute--not once, but three separate times--which left our family displaced from our home for three times longer than we were originally told. The quality of the work performed was equally unacceptable. Much of the work was done poorly, and in several instances, it was completely incorrect. We repeatedly raised these concerns with the project manager, who failed to address them adequately. As a result, areas of our home were damaged--damage that could have and should have been avoided had the work been done with care, competence, respect and proper oversight. What is most disturbing, however, is the growing belief my wife and I share that this mistreatment and negligence were not just about incompetence, but deliberate. As a mixed-race gay couple, we could not help but notice the dismissive tone, condescension, and blatant lack of respect we received throughout the process. We cannot ignore the pattern of disregard and the persistent failure to correct mistakes that, in our view, went beyond negligence and bordered on discriminatory behavior. We expected a professional experience. What we received instead was disrespect, broken promises, poor workmanship, damage to our home, and a lingering sense that we were never treated as equal or worthy clients. No family should have to experience this--especially in their own home.

Had an unfortunate fire . Select restoration did an awesome…read morejob. From the reconstruction to handling the financial part with the insurance company and my mortgage holder. Being my first time and not understanding the process, they made it a seamless situation. I want to thank the staff, especially Deni. Anytime I had an issue he immediately took care of it. Amanda, thank you for being so understanding with my many calls with questions. Brian, thank you for the beautiful ivory keys sound and even helped with my barbecue issue. I would highly recommend this company for any reconstruction. All the workers were highly professional and did a wonderful job. Paula and Pepper Be safe

I came home from vacation, to find my house flooded due to a broken ice maker line...Called Select…read moreand with in hours they were there removing carpet, padding, placing several fans and dehumidifiers around the house. Next morning they were out to scan the damage. I stayed with them through out the entire renovation. From the 1st moment I called to completion the entire team, were professional, trust worthy, attentive and informative. Hopefully I will never need them again, but if I did they would be the first call.

This review is long overdue! I lost the business card years ago, but found it today in order to…read moremake this review. A couple of years ago I was in a real situation. A storm the prior evening had caused an electrical outage and as a result our sump pump stopped working. My husband went into the office an hour away with limited cell signal; I was at home with a newborn baby and trying to make breakfast and begin homeschool lessons for my three school aged children. When I woke up, the basement floor had an inch of water; my oldest son was vomitting with a stomach issue, and I had my precious newborn snug with me in an attached baby wrap. So many things to handle at once. School was cancelled - and I called Puroclean from a general search. The lady who answered the phone was kind, caring, and resourceful. She checked their resources, but their workers were answering other similar calls and not close. She put me on hold and told me someone would be coming out. It was Steve Marceau, the Owner, who came to my house and assessed the situation and provided the service my family needed that day. Steve was kind. Steve was caring. Steve was honest and professional. Steve had great customer service and treated me like a neighbor, a friend, a family member. I told him I'd write a review, but lost the card. I couldn't recall the name and tried to remember, but unsuccessful... until today when I found the card I'd tucked away in order to make a proper review. I'd recommend Puroclean because the way a customer should be treated came directly from the top in the service our family received from Steve Marceau. Thanks Steve!

Our basement flooded while we were on vacation and we came back to standing water in our basement…read more We called Steve M. and he had a crew at our house within an hour. He was so kind throughout the while process and his team made my family feel at ease with the entire process. We ended up with no mold because they dried us out so quickly. Thank you Steve.

Recommended. Just wonderful! They treat folks RIGHT!…read more Had a very bad experience with another clean-up and restoration company based in Dearborn (which was Servpro-Dearborn who I do NOT recommend - see my Yelp review about them). However, weDry Restoration were much more attentive, better priced, did a much better job, and were friendlier. They were very understanding to the needs elderly parents's flooded basement the area recently had. My parents are in their 80's, and, could not have been more happier with weDry Restorations, and neither could I.

I had a great experience with weDry Restoration. I had first contacted a different company due to a…read moremold smell in one of our bedroom closets. The other company came out, seemed knowledgeable, looked around the house a little (didn't go into the attic or do a deep inspection) and did an air mold test. The test showed high levels of Pen/Asp mold group in the master bedroom but the other company was unable to come back for almost two weeks and could not provide an exact quote until they came back. Due to my autoimmune issues and the symptoms I was having, we did not want to wait that long. That is when we contacted weDry. I was very overwhelmed due to the situation and first spoke with Amy, who was very kind and understanding. Even though she was professional, she made me feel comfortable, like I was talking to a friend instead of just a business. She was able to have someone out right away to do an inspection. When Mike came out to do the inspection, not only was he also kind and professional, he was extremely thorough. Pulling back the carpeting and padding in the closet, going up into the attic to look around, and even looking through all of the basement insulation. I was very impressed with the time and effort he put in to finding the source of the mold smell. WeDry was able to get a detailed quote back same day that showed a breakdown of every single expense so you know exactly where your money is going. I was also impressed by how quickly I would receive email responses from Amy or that she would touch base to see how I was doing. The cause of the mold ended up being due to an outside issue and our HOA stepped in to handle the repairs, using their own company. However, if Amy and Mikes work ethic are a reflection of weDry Restoration and the rest of their team and services, then I would say they are an outstanding company and believe that other companies should take a page from their book.

This company sucks. We had sh*t water back up In our…read morebasement and were d*cked around on timing for someone to come out - then were told oh we're just coming out to assess but can't get you on the schedule for another week. Zero transparency on the process nor accountability. Felt like we were just added to a "list" then forgotten about. Then I couldn't even get anyone related to the company on the phone to make a formal complaint so just got petty and had them come out and "assess" so we could waste their time the same way they wasted ours. You need compassionate and reliable people when ur in a crappy situation and these ain't them.

We had a fire at our home. There was mostly outside damage that had to be repaired with some…read moreinterior work required. Our insurance company recommended the company MGM Restoration which we hired. The project manager was Keli Muci. We had frequent contact with Keli, Elvis and others at MGM and ther responses were positive & productive. Keli did a good job managing our project. The work on our home was well done in a timely manner and we are satisfied customers.

Unfortunately, we had two appliances flood our house three years apart. We used Flood Kleanuo both…read moretimes. Dominic and his team were here right away to asses the damage, salvage the furniture the best they could, rip out of the carpet and padding, and get the dehumidifiers in to do their job. For one of the flood repairs, we went out of the country for vacation the day after and Dominic and his team worked on restoring our house while we were out of town. I'm very grateful for all the work they put into our house, both times.

The June flood destroyed our basement; just like many other Detroiters. Within days I contacted…read moreFloodKleenup. I got a call back from Dominic within 24 hours and even though he was booked and he promised to get back to me with his availability. This set the tone for our experience with FloodKleenup; timely, helpful, and effective. They've cleaned and sanitized my basement in 4 hours and we couldn't be more pleased with the job they did and the reasonable price we paid. I highly recommend them if you require their services! Call them ASAP!