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Disaster Restoration Pros

5.0 (1 review)
Open • Open 24 hours

Services - Disaster Restoration Pros

Damage restoration

Mold remediation

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8 years ago

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Midwest Carpet & Duct Cleaning/Midwest Restoration

Midwest Carpet & Duct Cleaning/Midwest Restoration

3.7
(3 reviews)

We moved into a new home in September. It was clear a lot of construction was recently done to the…read morehouse, even though it was built in 2008. I decided to get the ducts cleaned due to my asthma and having a 3 year old. A friend of mine told me about these guys, and said she highly suggested them. Called and spoke with Charlie. He was easy to talk to and schedule with. Got me in quick too! Couldn't be happier that I chose them. I felt comfortable the entire time Monte and Jim were here. I had great conversations with both of them actually. They were completely open about what was going on the whole time and helped me understand one of the issues they came across. The price was on point. This day and age, customer service goes along way for me and that could've been the full five stars right there but I feel like the air already feels cleaner too so definitely 5/5!

I would not recommend this company for carpet cleaning services. First, the technician showed up…read more30 minutes late and did not apologize at all for being late. Second, and most important, numerous stains in the carpet were still visible after the service, with more appearing AFTER the carpet was cleaned. I requested half the price I paid to be refunded (I understand the company incurred some costs for the service). The owner said he would refund the whole price via VENMO (I have the text exchange), however, he has since ghosted me. I have attempted to contact the owner both via text and phone messages to give him the opportunity to honor his word - but I have heard nothing back from him.

Clean Green Carpet Cleaning

Clean Green Carpet Cleaning

4.5
(37 reviews)

They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

I tried to give this company another try. The first time they came the gentleman tried to get me to…read morecash app him and charged me incorrectly. The gentleman charged me incorrectly. I called and spoke to Becky and told her what was going on who said this is not per their policy and not sure why he was doing this. I also spoke to Rocky. They gave me a credit for another carpet cleaning to try them again. I set it up and when I scheduled it they put a note that I didn't owe and had a credit. I was told if there were any issues Becky would call me. Never got a call. A new gentleman shows up today and tries to charge us $70. So I call again. My husband was home, thankfully this was also caught on our cameras, Rocky called the gentleman who then replied to Rocky, "oh ya I remember that incident, that was messed up we lost one of our really good guys & he was just trying to save her money." Really? If he was such a good guy then why was he fired? If he was such a good employee why was he fraudulently taking money on his cashapp instead of having customers pay the company? Completely inappropriate behavior! I can't believe Rocky allowed him to respond that way. My husband was very uncomfortable after that. Never ever using this company again. Absolutely completely unprofessional. It only took him 15 minutes to clean our carpets and he didn't even attempt to dry them.

Rapid Dry

Rapid Dry

4.6
(39 reviews)

The best drying team in the business! Micheal, Keane, and Stan came quick and got right to work to…read morefix our water damage in Ellisville! The team was able to help us create a plan to identify the source of the water and get it dry quickly. Unfortunately we had to pull up our flooring and do some demolition to our walls to access all the water but they did that in less than a few hours . I was grateful they disposed of all the damage materials. It took a lot of equipment to get us back to dry but the noise was not too bad with our doors closed. I am thankful to be dry, sanitized, and mold free. The 3 gentlemen were able to explain every step of the process and keep us informed on what it takes to stop water damage in our Ellisville home. The quick response and quality of the job was all for a great value! I thought the water damage was going to cost me an arm and entire leg, but this team is the real deal. I will be calling them back in case of any other emergency and referring them to everyone.

They showed up in a couple days after being called, so not too bad. Then is got bad. they would…read moreshow up for a day and get some things done and then call and say they had an emergency and then not show up a couple days, later when they showed up do some work, they would leave the wet carpet and debris in the basement. Would call and not show up for a week. finally got all the wet carpet, padding and drywall. They started in 2nd week of March and finished in later April. They would ask if they could leave some equipment behind, so they did not have to drag it around, and then charge me for it being stored at my house. Also, they never quoted a price until they found out how much insurance was covering. When they found that out they got a contract out to us at the end of the work instead of upfront. I feel that they took advantage of a situation and inflated their prices knowing how much insurance would cover. I would never recommend or even come close to using this company ever again.

Disaster Restoration Pros - damagerestoration - Updated June 2026

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