My ridge roof had some wind damage, I contacted Best choice and Scott replied in minutes and worked…read morewith my schedule for an appt within my work hours. Don came out and assessed the damage and handled it on the spot. Recommended a new roof, I knew I needed one soon and was knowledgeable and polite. Would recommend highly

Had best choice roofing replace my roof and they were fantastic. Good communication, great people…read moreworking the job and very happy about the final result. Definitely recommend.

The best drying team in the business! Micheal, Keane, and Stan came quick and got right to work to…read morefix our water damage in Ellisville! The team was able to help us create a plan to identify the source of the water and get it dry quickly. Unfortunately we had to pull up our flooring and do some demolition to our walls to access all the water but they did that in less than a few hours . I was grateful they disposed of all the damage materials. It took a lot of equipment to get us back to dry but the noise was not too bad with our doors closed. I am thankful to be dry, sanitized, and mold free. The 3 gentlemen were able to explain every step of the process and keep us informed on what it takes to stop water damage in our Ellisville home. The quick response and quality of the job was all for a great value! I thought the water damage was going to cost me an arm and entire leg, but this team is the real deal. I will be calling them back in case of any other emergency and referring them to everyone.

They showed up in a couple days after being called, so not too bad. Then is got bad. they would…read moreshow up for a day and get some things done and then call and say they had an emergency and then not show up a couple days, later when they showed up do some work, they would leave the wet carpet and debris in the basement. Would call and not show up for a week. finally got all the wet carpet, padding and drywall. They started in 2nd week of March and finished in later April. They would ask if they could leave some equipment behind, so they did not have to drag it around, and then charge me for it being stored at my house. Also, they never quoted a price until they found out how much insurance was covering. When they found that out they got a contract out to us at the end of the work instead of upfront. I feel that they took advantage of a situation and inflated their prices knowing how much insurance would cover. I would never recommend or even come close to using this company ever again.

They cleaned seven of my eight heat vents we couldn't get the other openned heat vents and then did…read morefive cold air vents. Also the dryer vent. Moises showed me that I needed repairs and when I saw the vents came into my addition built in 1929 and it goes out to the cupboard space out to register. I am grateful for the work done.

I tried to give this company another try. The first time they came the gentleman tried to get me to…read morecash app him and charged me incorrectly. The gentleman charged me incorrectly. I called and spoke to Becky and told her what was going on who said this is not per their policy and not sure why he was doing this. I also spoke to Rocky. They gave me a credit for another carpet cleaning to try them again. I set it up and when I scheduled it they put a note that I didn't owe and had a credit. I was told if there were any issues Becky would call me. Never got a call. A new gentleman shows up today and tries to charge us $70. So I call again. My husband was home, thankfully this was also caught on our cameras, Rocky called the gentleman who then replied to Rocky, "oh ya I remember that incident, that was messed up we lost one of our really good guys & he was just trying to save her money." Really? If he was such a good guy then why was he fired? If he was such a good employee why was he fraudulently taking money on his cashapp instead of having customers pay the company? Completely inappropriate behavior! I can't believe Rocky allowed him to respond that way. My husband was very uncomfortable after that. Never ever using this company again. Absolutely completely unprofessional. It only took him 15 minutes to clean our carpets and he didn't even attempt to dry them.

I had my ducts and dryer vent cleaned today. Kevin, James, and Jordan were fantastic. They arrived…read moreright on time, were friendly and professional, and treated my home with real respect. They were especially kind and patient with my elderly mother, which I truly appreciated. The whole team worked efficiently and clearly knew what they were doing. Overall, a great experience from start to finish -- highly recommend this crew.

We had a water emergency just when we were about to move. It was also after 8 inches of rain that…read morebacked up everyone's basements. Our was fresh water. Dalmatian came the same day. They vacuumed up the standing water used blowers and a dehumidifier to dry things out. They even cleaned the carpet and stairs. I highly recommend these guys. They're not cheap but they are not the most expensive either. Give them a try. They are awesome.

Best roofing company I ever dealt with, had a leak in my roof, Jay Scott came and repaired it in…read moreless than a hour! I will be using this company for all my roofing needs! 10/10 recommend

One of the worst customer service experiences I have ever had…read more Had a roof inspection done with the intent to get a detailed report of my roof, with photos and descriptions of the current status. Probably the most basic service a roofing company can offer. They failed to deliver at almost every step of the way. Took me 2 months to be able to get the report. But the stress along the way in having to deal with the company was unbelievable. I have had to follow up with over 15 emails, 20 phone calls, and countless texts asking for the report. Every time a new version was issued, it was incomplete, and the customer service got worse. First, the report was a poorly handwritten note by the inspector. Then, when I mentioned again the need for a report that included all the photos taken, with descriptions, in the company's official letterhead, the new versions came with only a handful of photos and no descriptions. My requests were passed around countless times, and every time the new assignee did a worse job. As my follow ups started to tally up, the reports missed photos, missed descriptions, time and time again. My requests were never escalated to management, and when I asked for a call back or status update, they never got back to me. Their admin - the person I was interacting with directly and for most of all of these requests - is an absolute incompetent at her job. I cannot reiterate enough. When I got fed up with it all, after two months of trying, I asked for a refund. When I picked up the check, their admin didn't even look me in the eye, didn't say a single 'sorry' - she just handed me the check with an entitled face as if I'm giving her more work. I was speechless with the interaction and simply walked out of their office. But it gets worse. The second that I cashed the check, the inspector called me and yelled at me for requesting a refund for a service that he had done, but his team never delivered or completed based on my needs and countless asks. Only then did the owner of the company called me, trying to fix things, and to get the job that his team was unable to do, done properly. Although he apologized for his team's incompetence and ability to deal with a basic service and to deliver on my clear and repeated requests, he still had the courage to ask me to remake the payment for the terrible service. I laughed in total disbelief. After two months, dozens of calls, texts, and emails, I finally got the report. Their team didn't know how to work correctly the system to be able to issue it correctly. Will never rehire this company or recommend to anyone that I know. If they can't deliver on an inspection report, I can't imagine the other services.

if you need water remediation from a trust worthy company that is on time and cares call Water…read moredamage restoration. They have high quality workmanship. You won't be disappointed with their services.

They came out right away to assess the situation, very professional and informative! Did a…read morewonderful job cleaning up everything and making sure I understood the process! I would highly recommend them to anyone! Even though this was terrible to go through, their team, made it a lot easier for me! Thank you!

I had a scheduled service for between 10am and 2pm. At 1:45pm I was notified a service technician…read morewas still scheduled but late. Long story short...after multiple phone calls and waiting until 7pm I have still not received service. Do not use Home Depot Rescue Rooter. Extremely poor service and customer care!

Called at 730 pm for a leaking sink. Urgent as it's coming out of the handle. Was told 815 a tech…read morewould be out. Got a number of texts pushing it back, tech came out at 930. This is not the problem. I can understand this. What I can understand is they sent the wrong tech out or said they were coming for a clog, and the guy that came out was not equipped for that. Super pissed. I pay a premium for the big plumbing companies to get the Xtra service. The call center was only able to give me a nice version of you're effed have a nice day. Frustrated. Specifically told them how urgent it was as I have a child with down syndrome that can mess with the faucet without me knowing and it will flood my bathroom. I want to be clear - this is not the tech's fault. This is a poor service call department.

I am pleased to refer the Schultz Restoration family-owned company. I had the pleasure of meeting…read moreNathan whom followed up with me in a timely manner and came out to my new home to do a thorough consultation. Nathan not only was timely and efficient but he talked me through the entire process of what needed to be addressed in order to mitigate my situation. He spoke to me as if he were my big brother giving advice to his little sister so that I wouldn't be intimidated by the logistics of treating my basement and getting back to tiptop condition. I was given a rate from a previous water mitigation company and Nathan was happy to give a competitive assessment/estimate for what my home needs. I appreciated the patience I was shown and how transparent my consultation process went with Nathan. He made me feel secure with the decision I was making moving forward. I truly recommend the Schultz Restoration company because they treat you like family.

From the owner: Schultz Restorations is your competent partner from beginning to end! As a complete turn-key…read morerestoration company, we stand by you through every phase, from addressing disasters to carrying out seamless reconstruction. Locally owned and operated, we are your neighbors and employ a team of highly skilled professionals, we specialize in a range of restoration services, including water damage restoration, fire damage restoration, storm damage & roofing, and smoke remediation. Our technicians are certified, experienced, and equipped with state-of-the-art tools to ensure a swift and thorough restoration process.